This was our first meeting with Theresa N. Onsomu. She was very kind and positive. She was thorough and connected well with my son. She left time for questions. Efficient. We love Dr. Khan, but we were so happy to meet and receive care from Miss Theresa. Highly recommend! read more

Kazmo Brain Center has been nothing but extremely supportive, kind, patient, quick to reply, and gone above and beyond to help me with required medical paperwork. I love the office staff, they have the kindest tone of voice whenever I speak with them over the phone - especially Ella - and they always respond almost instantly. The therapist they matched me with is fantastic, Ms. Janet Dowell. She always has resources and suggestions I've never heard of or tried, which is something I've never found before in other therapists. Most places these days seem too busy to really care about their patients, and lack customer service. I never feel that here, even though I know they're very busy. Thank you so much Kazmo Brain team for always being so kind and helpful! read more

At first I was super impressed with how they "matched" me with a therapist. We clicked right away for the first three, almost four, sessions. At the end of our fourth session, I was told to stop "trauma dumping". Which I understand can be counterproductive to healing but in my case, if my therapist actually listened to out almost four sessions, my wounds never healed, I haven't had the best relationships with therapist due to having a narcissist mother who controlled past therapy visits, and other issues, he'd know that I have held in all of my trauma and needed to get it out. But no!!!, I needed to pay attention to the chart about feelings, actions, and such and listen to him and HIS FEELINGS, even after using said chart in three different ways to express how I felt unheard, disrespected, and hurt by his words/actions. He continued on and asked me to hear HIM out. I know what I said in response wasn't the best but here goes... in response to him asking me to hear his concerns/feelings after following his own chart three different times about expressing my feelings to others was, "Sure, I'll hear you out but first I'll need your copay" I felt rejected and unheard from a therapist I was paying to listen to me and help me grow but was told that I couldn't share anymore because I'd be "trauma dumping". It's not opening wounds for me due to them never closing and him knowing this and my timid trust in reaching out for help, which he was told multiple times by me throughout almost four sessions already. I know I have a lot to work through but it's difficult to grow and get better when the therapist you reach out to stomps on your face and feelings or tells you what you can or cannot talk about during your own therapy sessions. I'm honestly not sure if I'm going to keep seeking out help anymore. It's really discouraging to be stomped on especially when you tell the therapist how fragile and scared you are to reach out for help. read more

I've been seeing a provider at Kazmo now for about a year. Weekly sessions, via telehealth. I've recommended others to them as well. They do both therapy and medication management. One of the best places I've found in years. read more

So far my experience here for my kid has been amazing. I get updated with his bi-weekly visits and he is loves his therapist. My son is excited to go to his bi-weekly appointments and is sad if we ever have to cancel. I love that he loves getting to go. The more often he goes the better he behaves, because he is really taking in what they talk about and advised me that " mom, I know why I get so mad sometimes and sometimes be mean, it's because I don't think of how it my hurt others feelings". I love that my son loves it here and feels safe. Don't listen to the negative reviews, if I did I wouldn't have found this place. read more

I'm honestly sad to leave this review, but I think it's important for parents to know what they are getting into, especially when desperately seeking help for their little one. Imagine bringing your child to receive services over an entire summer, and not receiving a single update from the therapist the entire time, and the only way to get an update is pay more money. Well, this is exactly what happened to me and my 8yr old. We saw Victoria, who I only met with me on the initial visit, where she told me she would see my son privately for the next 3 visits to build trust and rapport with him. So for the first month of no updates, we were fine with it. But then the next two sessions, we were told she needed more 1:1 time with him, and when we asked when we would be getting an update, she told us it would be the next session. The next session came and went and my husband had taken off work to be able to speak with her, but it didn't happen. I called the office for an update because school was about to start and I wanted to inform the counselor of his progress, but I was told that the only way she would speak with me is if I booked a parent session. I explained that he has been seen for over 2 months and we had repeatedly requested to speak with her but were never given an opportunity. (She had originally said that she would pull us in for the first 15 min of a session for a parent discussion, and now we had to pay for a "parent session" in order to receive an update.) I have never, after 3 kids, had a pediatric provider who would not provide me with information about my child freely and willingly. Victoria then calls and apologizes, and I explain that I am just wanting information to pass to my son's school counselor. She says that she can write a letter to the counselor, and I was happy with that. Two days later, the office calls to say that the letter is ready, and I have to pay $60 to receive it! I was shocked and could not believe it. I said, okay, I don't need a letter - can I get a copy of the notes or medical records instead? The response was, "sure, it will cost you between $30-60." Again, I've never experienced this. The only way to receive an update on my child's progress was to pay for it, and at this point, I did not want to provide Kazmo with any more money. My 8r old started school and today, I received a call from the school counselor, who recommended a different therapist at Kazmo, as she knew her personally. She called on my behalf, and the front desk at Kazmo refused to schedule my son with the recommended therapist, and said we would not transfer from Victoria to the other person. As a result of these cumulative events, I decided to leave a true and honest review of my experience with this center. read more

Welcoming and warm facility. Great location to meet your mental health needs! Strongly recommend this clinic.

DO NOT GO HERE UNLESS YOU WANT TO LEAVE IN TEARS AND UPSET !!!! Well let me start by saying if you have any mental health issues or crisis don't choose here for help they will only put you through HELL!!! I literally just finished crying because of this place. I have been seeing their Psychiatrist Dr Khan here since sept 2020. Ok well I usually follow up every 4-6 weeks I called to set my appointment and he only works Wednesdays well I ONLY HAVE SUNDAYS OFF I work every other day of the week so if I don't plan ahead I have to book far out. Plus I run my own business solely by myself- it is quite stressful thus ultimately why I need mental help in 2020 COVID was a bitch on my business. Anyways well I tried to make my appointment within the time frame and they didn't have anything that fit my schedule so the receptionist, Katie, pushed my appointment out 2 weeks. And that was that I was scheduled to follow up June 16 and I have now rearranged my day to accommodate said appointment. Well I need a refill of my prescriptions and they now all of a sudden are stating they cannot refill my prescriptions because I need a follow up and even tho I'm scheduled I need to be seen tomorrow ??!???? Um are you joking ?!? You made the appointment you knew I'd need a refill and now all a sudden I need to be seen I cannot be seen I have a full day of clients and unless u want to come run my business for me while I complete this appointment it can't happen. THEY ARE REFUSING TO REFILL MY MEDICATION.... this is a controlled substance and a mood stabilizer at that - these medications are NOT supposed to be stopped abruptly you are supposed to wean off over atleast 6-8 weeks so your brain and body can adjust.... BUT NO THEY REFUSE TO EVEN DO THAT! I'm an so upset , I don't even know what to say... These people do not care DO NOT CARE - I have never in my life been so upset. Honestly as psychiatrist they should know people having depression and anxiety need their help and they have DONE NOTHING BUT MAKE IT WORSE. read more