10am, just left SunShine nail spa, after being locked in by the owner/manager Johnny, while he called the police.
You see, I had gone in last week to get a pedicure and to show them my hands, because I bite my nails, inquiring as to whether they could give me a full set of nails for a wedding today and after several technicians inspected my nails I was told that it would take a 1.5 hour long appointment.
They did a shoddy job polishing my toenails, so I needed an appointment to redo the polish on them as well, which they could've done yesterday, when I was already in Sechelt but instead booked me in for 9:30 AM this morning, so they could do my hands as well, which I reluctantly accepted, given that I worked until 3:30 AM last night but it was the only appointment they had available and no other nail salons had any available appointments, so I complied.
Today they changed the polish on my toes and then refused to do my hands because of the nail biting, at which point I suggested that I shouldn't have to pay for my toes, explaining that I was only getting them redone because of the shoddy job they did in the first place and saying that I was very disappointed not getting my hands done, sleep deprived, in order to accommodate that service on their schedule and that I'd had to drive to Sechelt from Gibsons again.... That's when he locked the door and called the police!, saying that I was trying to do a 'Dine and Dash', blocking the door with his body and keeping me prisoner for over 15 minutes while waiting for the police to arrive.
I was so shook up and sleep deprived that I couldn't hold back the tears and just wanted to get out of there as quickly as possible, so I paid the $26 for the toe nail re-polishing and left embarrassed, scared, angry and disappointed.
Good move Johnny, excellent customer service!... NOT! read more