I wanted to get access to a place near me that I could get a good enough haircut as I had not…read moregotten a good haircut or good deal for many years and now that I have had to start living in this new area - that when it comes to getting access to a good quality service for a business such as this - for me - has not been worth my time or energy. Even though I had found another place to go to, I have decided and hope too - that I would not have to do this again any time in the near future. Other places I have had to deal with in this area, have been just as bad. I only hope that this doesn't continue, I am discouraged enough to say!!!

so glad I found Hannah here on yelp. She was able to accommodate an appointment for me right away…read moreand I am very happy with her high quality professional haircut and studio!

I need to warn everyone about my recent experience with 2545 Salon & Spa (875 Gibsons Way #102)…read more On October 14, 2025 I paid $93.45 (tax in) for an "Unlimited Monthly Tanning Pass". What actually happened: -Used it successfully only three times. -Next three visits (during posted hours) the salon was randomly closed. The first 2 times had no notice. The third time, just a sticky note saying "understaffed, appointments only and to call the Sechelt location. -I called asking what was going on and if I could get a refund or extension since I tried numerous times to use my package. It's only for a month so I only have so much time to use it and when the hours on google are posted as OPEN, I should be able to access the beds. Owner Lauralye replied by email, said I was being aggressive on the phone and banned me. Completely false information. I never even raised my voice so this one threw me for a loop. When I kept asking for my money back, she permanently banned me in the same email thread. They offered a partial refund which was never received. I left a 100% factual 1-star Google review with receipts attached they got it removed/hidden. Now they are leaving themselves fake google review. Laughable. When I kept pushing, they threatened me with legal action and accused me of being "aggressive" (I have every email -- I was nothing but polite the entire time). Zero refund, zero apology. So yeah - they have no problem stealing people's hard-earned money, then threatening to sue you if you dare speak up. I cannot believe I have to go through this for ninety-three freaking dollars that they simply decided to keep. I have my receipt, and the entire email chain (including the ban, the legal threats, the fake "aggressive" accusation, and the deleted review). Happy to privately show everything to anyone who messages me. Please think twice before you hand this place any prepaid money - tanning packages, gift cards, whatever. I've now had to file with Civil Resolution Tribunal (CRT) and my credit card company for a chargeback. Just posting this so nobody else in Gibsons loses almost $100 and then gets threatened for daring to complain. Sad that it has come to this but I have exhausted every option and tried my best to deal with this privately. Unfortunately I have been pushed too far. It's almost Christmas and these days, every dollar makes a difference. This is my hard earned money after all. Support local... but not when the local business keeps your money, deletes your review, and threatens to sue you for telling the truth.

I had a manicure and pedicure done as well as a trim. This was my first time at the salon. I was…read moredisappointed. The person at the front was not particularly attentive. I had to wait a few minutes out front. I was not offered any refreshments. The technician was friendly, but the service I selected did not include all the parts of a manicure, when I asked about it I was informed that the service I chose did not include it, I wasn't offered an upgrade. During filing, I had to point out several areas where the nail had not been completely smoothed out. When I left the salon I noticed that the polish was a bit streaky and thin in some areas. Overall, it was not the pampering spa experience I had looked forward to. It was expensive and I don't think the service matched the price. This is something I had splurged on. The room was painted dark or black and had signs of wear and tear everywhere. The lighting was too bright, and the bed was covered in obviously well-used and worn towels. Music was irritating not relaxing. Next time I will go somewhere else, or wait until I'm in the city where service is better.

This salon was recommended to me from my former hair stylist in Edmonton who I hold in high esteem…read more I have gone to Carrie several times now and am very happy with her service. She has given me two great hair cuts now and I am looking forward to the next. She listens carefully to what you want and executes your needs well. The salon is larger than I expected. There are at least 4 stylists who are all very friendly and seem to equally great work. The boutique part is a small collection of clothing and accessories that are actually quite nice and would be something I would weave if I needed more clothing. They are a little on the smaller side and not too many large sizes. One can get an appoinment quite easily and often on the same day which is nice if you are visiting and in need of a professional to do your hair. Give it a try! I am sure you'll like it.

Great place to go. Everyone one is awesome. Diane is the best, genuinely cares and always has a…read moresmile. We always leave feeling pamperd and happy with our hair cuts. Couldn't rave enough about her and this salon.

I've gone to Chatters Nanaimo twice now and both times received amazing hair cuts. This particular…read moretime was with Ry, and she was super knowledgeable about my hair right down to my hair type's Ph level. I have a curly pixie and she was not intimidated at all. I also booked this appointment online and I learned that it is okay to book any spot that is open but was advised to book ahead as they get quite busy. But the BEST part was, apparently they have a loyalty program and I ended up getting $12 off of the price! As if I needed a reason to go back to Chatters (both Nanaimo and Victoria have great hair dressers), now I'm definitely not getting my hair done anywhere else!

Terrible! I walked two steps into the store and the sales person/ stylist came right up to me, said…read morehi, she smiled, and then asked me "why do you look so tired?" I was stunned and asked her pardon, and she proceeded to say the SAME thing! I asked her if she indeed said that and she said yes. I didn't know what to do and was insulted, so I turned around and walked out. Needless to say, not a good experience and I left empty handed.

Great place to get a haircut! I had a fantastic experience at the Metral Drive Nanaimo location --…read morethe stylist (a woman with a lovely British accent) gave me an excellent cut. There was very little wait, the staff were professional, and the salon felt welcoming. Highly recommended.

I find the staff friendly and prompt and the facility clean and comfortable. The prices are decent…read more Baily takes care of me and I've been happy with my cut and colour.

I've been going to this salon for years and can't recommend it highly enough…read more I was looking for a men's barbershop but decided to give this a try and I couldn't be happier with my choice. The owner Victoria, is attentive and listens to preferences while offering helpful suggestions. Hands down, this is the very best Salon in the Parksville area for men to get a 'barbershop' haircut. While I don't have personal experience, lol, they appear to have a steady clientele of services for the ladies. Well done, Victoria!!

the service was wondearful, I heard from them later that day, offering a dye & trim in he morning,…read moreTom did a very wonderful job, he took his time and did an excellent job. I would recommend him and this business to anyone!

Alanna is amazing. I have thin short hair and she gives me the best hair cut I've ever had. I'm…read morealso very happy with my high/low lights. and having her wash my hair is a spa treatment.,

Alanna is very thorough and does a great job on my hair every time. I'm never disappointed. I…read morehighly recommend her.