Amazing service regardless of need large or small. I have learned I can get help with almost anything I need for my home from knife sharpening to attractive non glass bathroom cups. What a community resource!! read more

Kevin is an amazing ACE employee! My granddaughter and I came in to buy 2 screw sets. He patiently and with great detail created the sets and helped us with a bag of playground sand. I appreciate his great service and attention to detail. Thank you! read more

It's spring at the Sebastopol Hardware Center. So many beautiful veggies and flowers for sale outside. They also have an indoor plant area in the back which is filled with a great selection of healthy-looking plants. The store has gone through a facelift and it feels very spacious and organized. They had a pretty display for Easter and lots of Le Creuset products in an array of colors. I was pleasantly surprised to see their wide assortment of gift items too. If my husband needs a certain hardware item, it is great to have a local hardware store that entertains me as he's looking for whatever he needs. Plus, it always feels good to support a local business. read more

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Awesome hardware store with great customer service. Shop local and get everything you need!

Service is super. New checkout line a time saver. Employees super knowledgeable, friendly and helpful. Dan helped me personally recently. Discount days for big not urgent items. A VERY WELL RUN BUSINESS!!! read more

The folks at Sebastopol Hardware are helpful and friendly. I feel invited to ask for directions, help and advice. And even how to do something. They have done special orders for me as needed. They are local folks. It is important to me to support local business. As Sebastopol has supported the community during our local fires, evacuations, and Covid-19 shelter in place new life style. Thank you Sebastopol Hardware owners, staff and team. As an old guy I appreciate being seen and recognizes. Well wishes, John read more

Logan the slasher is killing it in the plumbing/electrical dept...what a gem of a store!!!!

One of best run businesses in Sebastopol. Store is staffed by extremely knowledgeable people who are attentive to customers needs. Prices are reasonable and fair often saving a trip to big box stores. 20% off first Super Saturday's are packed, but mask up and go for it. read more

Fabulous! 46 years of great service, my "go to" gknowledgeable and very helpful folks who know their products and so helpful!! Truly the best in the entire County Rosie Lombardi read more

This is a real jewel in the Sebastopol area! Large selection of a bit of everything. Grills, pizza ovens, pet supplies, and just about everything you need from a hardware store! read more

Need a dog bone? Come here. Need some new hiking boots? Come here. Need some tools? Potting soil? Wonderful hand soap? Socks? Pocket knife? These stores have everything. I wish every town had a hardware store as diverse and lovely as this one. read more

I just left this place of business after waiting for assistance for a replacement part for my Green Egg grill. I asked 2 different workers for help and then waited and waited. During the wait time, numerous workers passed me and refused to make eye contact. Disappointed, frustrated and quite frankly, shocked that this place of business would remain operable with this type of work ethic. read more

Not for bargain hunters, but selection is extensive and service is second to none. Pet supply store across the parking lot equally excellent. First Saturday of every month is 20% off sale, though the store can be a bit crazy on sale days. Christmas decorations tent and spring planting tents are also typically well stocked. read more

What makes a good hardware store? A buyer who know what people really want: quality products. I went out of my way (Healdsburg) to get a can of Arm-R-Seal. This is a high quality finish that is foolproof to use and it is very difficult to find! Big box stores don't carry it. Because Sebastopol Hardware Center carries it, I suspected that they have a lot of other items of high quality that I might enjoy. I was right! Tactical 5.11 clothes. Reptiles (a pets section). Some outstanding hats. Bigfoot. (Where else on earth can you buy Bigfoot?) What's not to like here? Even if you don't buy anything, you can still get a free bag of freshly made popcorn to enjoy while you walk around looking at stuff you are not going to purchase. My bet is that you will not be able to finish that bag of popcorn without seeing something you cannot resist! read more

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I really love hardware stores and this one is no exception. A little old, a little funky, has pretty much all you need. Friendly staff (always) and very helpful. I go here often and plan to continue. The first Saturday of every month a big sale offering 20% off everything. Worth a visit for sure. read more

Thank you for supporting Canine Companions for Independence with the silent auction items for the Sit, Stay and Sparkle fundraising event. We bid on the amazing items from your pet center at Sebastopol Hardware Center. A large comfortable dog bed, dog bowl, dog shampoo, many bags of treats and lots of durable toys are all being enjoyed by our black Labrador Retriever Tugboat! Thank you! read more

I love these guys and gals! Always helpful, have such a great selection! And, close to home. I also like going in during the holidays because they have so much neat stuff to look at, Thank you Sebastopol Hardware! read more

It is hard to find hardware stores like this one these days. You might pay a bit more than you would at a box store but for the selection , customer service, and supporting local, its worth it. I've always been able to find what I came there for plus a few items I didn't know I needed. They really do have everything you can think of! read more

Local hardware store that has everything. Helpful knowledgable staff. Very supportive of community.

Was fortunate enough to have Wendy answer the phone on my inquiry of a particular item. She looked it up & found they had it & put it aside for me. Upon arriving, asked for Wendy & she had the product in hand in no time. Also made a few suggestions which I appreciated. So encouraging to find a friendly, knowledgeable, caring, & enthusiastic employee. She went above & beyond. Good job Sebastopol Hardware for choosing the right people to represent your store! read more

I come here often for odds and ends. This weekend, I had a long-shot ask for a specific connector I needed to fix a pull cord on one of our blinds. When I asked for help, the gentleman quickly understood my sub-par description of what I was trying to fix and pointed me to a small hardware item that he thought would work. It wasn't the specific branded product I needed (I knew they wouldn't carry it) but because he understood what I needed, he pointed me to something that worked just as well...for about a tenth of the cost of the branded item. He went out of his way to find a 19-cent item that saved me a ton of trouble. Always friendly people and a good selection of hardware, clothing and other items. read more

I have been holding this in since November. I finally decided to write a review because this has now happened twice! Back in October 2017 when we had our fires, I went to Sebastopol Hardware to purchase N95 masks. Our office is on Pleasant Hill Road and the smoke was coming into our office. I asked to purchase a box of masks for our staff so we could attempt to work that day. I was told they wouldn't sell me a box but would only sell me 2 masks and they were charging $4 per mask. OMG! So this year in November when Paradise had their fire, Sebastopol was smoked in by 11am. I once again went to Sebastopol Hardware Center to purchase N95 masks for our entire staff. Once again I was told they would not sell me a box and that the masks were once again $4 per mask. I left angry and went to Harmony Nursery. I bought a box oF 10 N95 masks for $16. Our entire staff could continue to work the that day. SHAME ON YOU SEBASTOPOL HARDWARE CENTER! I will NEVER shop their again!!!! read more

Very expensive. And yes you can avoid a big box store. Staff is sometimes clueless and I say sometimes clueless. I think the store lacks diversity in its staff. Sad read more

This place pretty much has everything! You won't find better customer service anywhere, and it just has a small town charm with plenty of friendly smiles happy to help, but not hovering. Go there! read more

Shout out to Wayne at Sebastopol Ace Hardware (Paint Section)! We made a color miscalculation on a gallon of paint and out of desperation returned for help (could the paint be saved)? Wayne went out of his way to work his magic. He was able to perfectly match another paint chip in our color selection. He is a true professional with a artistic eye! Thank you Wayne! read more

Wonderful hardware store! We recently moved to the area and have made several trips here. Every time we've had friendly, helpful service from knowledgeable people. We also had a large order delivered to our home and that also was great- solid communication, on time delivery, etc. Sebastopol Hardware is officially our default stop and we avoid any big box places if we can help it. read more

Great people! Love the selection of other things not normally stocked in hardware stores. But the greatest pair of camouflage jeans. Always seem to find what I want and a little extra. read more

I needed a very specific electrical box for my remodel. ALL the staff assisted until we found the right piece with my contractor on the phone. A good laugh as I had no idea what I needed. Thanks to Dan and his team . . . it was perfect. Thank you to my hometown hardware store. Always the best!! read more

The experience I had here was awful. I went in looking for the Yeti Wine Tumbler which they had. On Ace hardwares website it says that they had it in stock for $18.74 so I drove all the way over there Only to find out the price was different in store. The price was the original $24.99. I asked the cashier if they price match their own website and they stated they did not (mind you I went over there thinking I was going to get the tumbler for 18.74). I was told I needed to order it online and that they were not sure when it will be ready for me to pick up. To me this is awful customer service. Especially during this time I would want to keep customers happy and keep them coming back. I work in retail and I know that in many occasions I have priced matched my company's own website to make sure I retain that customer because that person always knows someone who knows someone and the word of mouth is the best way to promote a company good or bad. I recommend bot shopping at this location or if you do make sure you don't go off of what it says online for the pricing. read more

Sebastopol Hardware - The ad online - Hardware Stores Near Me - Sebastopol, California

I needed a new watch battery and the woman at the counter spent probably more than 20 minutes working on it. I did some shopping and found other things I needed, which was great. It was $7.50 plus the cost of the battery, which seemed very reasonable considering how long she had to work on it. Then I saw that they did glass replacement, and I had a frame in the car. I had broken the glass in it. The guy working in the back cut the glass and wrapped it up really quickly so I could get to an appointment. Very nice people and super helpful! read more

Nice Christmas tent display. Lots of choices everywhere. Helpful staff. Unbelievably expensive prices on ammo. We left. Sad. We will shop elsewhere. read more

I Have been going to Sebastopol Hardware for over 15 years now and every time I go in the staff is very helpful and pleasant. I was just recently there and Sam an employee was very helpful and found the item I needed right away. This place is great, I drive to Sebastopol from Santa Rosa just to go to this hardware store, because I know they are going to take care of me. And have a lot of cool things. Keep UP The Good Work Sebastopol Hardware! Thank You! Best Regards, Lee read more

This hardware store has been a part of the Sebastopol community for over 30 years and has earned an amazing reputation for knowledge. Over the years I have done what many would say "why did you do that?" especially when it comes to fixing leaks and electrical issues. I would bring pieces of parts, strange drawings and collages of pictures to their knowledgable staff in order to be rescued. 100% success every time in walking me through the issue and provide the right solutions...The only exception is when I had the wrong measurements. One of the most impressive parts is one the staff does not have the answer instead of faking it they will call someone who is more knowledgable then they are. This is what I call the perfect small town hardware, where the customers satisfaction is why they are in business in the first place. Good to know their special once a month discount days as the first Saturday and special Wednesday seniors day. At times their prices may be higher then the large hardware stores but having the right support is well worth the difference. Quality and attentiveness are values we do not always get in todays market. read more

This place has everything and more! The staff is friendly and helpful. The place is huge. And they are willing to bring new items in. I love this store! read more

I was told sebastopol hardware had some nice work boots. I figured oh I'll support a local business and get my nice new pair of work boots from them. My fault I should've tried oomph a smaller size. I wore the boots standing out side for a few minutes realizing they're too big. I come back within an hour put to exchange them for a smaller pair to be told that there policy because I wore them outside of the store they can't exchange them!? Wouldn't think that's the kind of service I deserve when I decide to spend 200$ on a new pair of boots. Absolutely upset about this. You would think it wouldn't be this way, wish I just went to red Wong shoes instead of trying to support my local hometown business read more

Great hardware store. Fun place to shop. Helpful and friendly staff. Great selection of items.

We are lucky to have a local hardware store with a large selection of goods and a knowledgeable and friendly staff. Some items may be slightly higher, but not really if you take into account travel time, gas, dealing with big box chains etc, plus they are truly part of our community. Trust me you will always have a wonderful experience shopping here. read more

Great service at my favorite local hardware store tonight! I've been having trouble with a cracked ignition key for my car. They helped me figure out a great option and cut it right there. The staff is friendly and helpful. Thanks for being a great local business! read more

The prices are higher than your average big box store but the service is unparalleled. The staff is knowledgeable, helpful, patient, and kind. Plus, the convenience of going up the road to get something for my house/ garden or get a key copied versus going to Santa Rosa makes the Sebastopol Ace hardware store my go to! read more

Hardware & so much more. These people really know the meaning of customer service, like few do in sonoma county. It's so nice to go some place for a change that has a mature staff & knows what they're doing! Everyone has always been very helpful here, & shows you exactly where everything is. No matter what you're looking for around the house or not, they almost always have it here. The last thing we want to do is go to a big box hardware store out of town, where the people don't care about you. read more