Initial estimate was quick and Jim picked up our furniture (damaged chair and table leg) the next week. He gave me an estimate of one week. He dropped off the chair two weeks later and installed the table leg. The chair arm was fixed where it had split but the detached portion is still detached. The table leg was still damaged and warped. He was going to leave it as-is, but ended up taking it back. Two weeks later I hadn't gotten responses to my emails and we had family arriving so I crafted my own table leg. He came the next day, suddenly, and installed it. The furniture looks great now, but expect work to take a lot longer than estimated. read more