I rented the big banquet room for my sons graduation party. The center itself is nice, a little worn down but clean. The playground area is nice and clean. The banquet room is beautiful. But don't expect much from the staff. They are very rude and with zero customer service skills. As beautiful as the banquet room is, the staff alone would stop me from renting here again. I paid $1600 (doesn't include deposit) to rent the banquet room for the entire day and they came in an hour before my time was over and started breaking down tables while my guests were still there. I begged and pleaded for them not to but was met with cold stares and rude remarks from the older white man, young black man (I believe his name is Jephtey) and a brunette white/Hispanic woman. However, before leaving I made sure all areas we used were clean and all trash taken out. Then a week later, when I was expecting my $500 deposit to return, I instead received only $400. In the email I received about the deposit, it said I left helium balloons (I clearly remember there were only a few that escaped - there's no way I could've scaled the high ceilings to get those 3 balloons). But I was charged $100 for balloons. I will NEVER rent from here again. read more