Some of these reviews caught my attention. When someone says they have had Seascape services for 10 years and it keeps getting worse, what does that say about that person? They are lying, the elevator does not go to the top floor, or they a just trying to start rumors. Grow up. I have never seen a company try to take care of there customers like they do. If there is a problem, call them. They will come out and try to fix the problem. It's called communication and a two way conversation. The owners and upper management really do care, that's why when I see these negative reviews, It irritates me and it's not fair to them. Sometimes I wonder if it's an angry ex employee...... read more

We've had Seascape lawn care for years and have been thrilled with the results. From the start, they were responsive, professional, and easy to work with. They showed up on time, paid attention to detail, and completely transformed my lawn. It is cheaper and easier than doing the fertilizer myself. read more

Problem with company is their drivers are not lawn experts. Their driver aggressively sprayed weed killer on my lawn in June. Ruined it for the entire season. The company after seeing pictures and visually inspecting never admitted to responsibility and there was no accountability. Save your money do it yourself or find another lawn company. read more

Poor customer service. Several attempts to contact them due to a late install and then a failed install with no follow up from Seascape. Extremely disappointed and would not recommend. read more

I have had Seascape for years and this is the most unhappy I have ever been. I have lots of weeds in my yard. They've already been over it once. they are coming over to treat it again and said they can't control the weeds. ready to cancel read more

After reading all these negative reviews, I couldn't help but wonder if this was the same company I've been dealing with for years now. I have no personal connection to this company. They were recommended to me by a friend who is even more difficult to please than I am. Not that I am questioning the reviews from those who have had issues, but, my experience has been so different from what others are reporting. I'm on a prepaid plan for lawn treatments, and generally the same crew comes for each treatment for which I get a few days notice ahead of time. The crew is always polite, efficient and knowledgeable in addressing my concerns. In fact one day this summer, the young woman who comes regularly, rang my bell to say that while she passed by my house on her way to my neighbor's house, she noticed a large burned area of grass and thought maybe the fertilizer application had caused that. I assured her that this patch was most likely caused by the old cement walkway that had been covered over in grass and the heat from the summer sun had burnt it. Nonetheless, she promised to return to treat it and she indeed did, at no charge. Very proactive and responsible. I was impressed. Is my lawn perfect, no, are there times I have to call to get some weeds zapped between treatments, yes. But lawns are high maintenance. I'm slowly reducing mine because of this. But, unlike what others have experienced, I get responses and follow through. I've had lots of different (mostly big national companies) over the years at the various homes I've owned, so I know bad service. I'm sorry that others have had such negative experiences and hope that Seascape will work w/these people and make it right. For me personally, Seascape is by far the most responsive and trustworthy lawn service company I've ever contracted. And, it's a bonus they are locally owned business. read more

After three years of having unqualified people work on my lawn I decided to dump them. Every year the lawn looked worse and every year they would leave me a note telling me how good it looked. One time I told the kid doing my lawn to skip an area because I had just reseeded it and put down starter fertilizer. He told me that to reseed an area you have to punch holes in the ground with an aerator and sprinkle the seed into the holes, and you couldn't just rake it in by hand. Another kid who had burned some areas with too much fertilizer told me it was a fungus. read more

The lawn service is a complete rip off. I had 11 applications cost me over $700 and my lawn is completely destroyed. You call to complain and they hire a lawyer. read more

SeaScape - a patch of grass in the middle of the yard - Lawn Services Near Me - Coventry, Rhode Island

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Customer service is a complete disaster, I've had multiple issues when dealing with the office staff and scheduling. I have actually canceled services multiple times and they continue to come out and service my property. They don't spray weeds, they send a different person every single time, I see the technicians smoking cigarettes and weed on my property, I have called and complained to no avail on multiple situations. Their prices have gone up so much and their quality has gone down even more than the price increase. I have used seascape for over 10 years and the last 4 or so have been an absolute disaster. They never show up for service calls, they ignore notes or requests I leave to the office, they leave the invoices I ask them to email, they do not flag the property to let people know chemicals were applied, mind you this is a large commercial property and many people walk the area with children and pets. I have all these issues and my account is in Coventry, they also service my house and 2 other homes for my family members and their properties looks like a jungle. Our properties have literally gotten worse in the last 3-4 years and have not improved one bit. I have sent many emails to people in the office, I won't mention any names but I have been treated with complete disrespect have spoken to like a child. Everyone in that office except for Samantha is a completely unprofessional and down right rude. I hope you get the message and stop servicing my properties as I have hired a real company that actually improves the quality of my lawn and has personable technicians and follows directions. It's incredible how awful the service industry has gotten and this company follows suite to a T. Do yourself a favor and call a small, family owned company that isn't a sell out. Find a Company who treats their customers and employees like family and not numbers. Do your research and do not hire this company! read more

After a season of SeaScape care, our lawn went from a 2 to a 9, with everyone who saw it commenting on it. I suggested to the phone contact changing to Organic (Natural) and was advised to drop from Platinum to Bronze for second season; so I did, and they have started treatments already. Took advantage of the prepay option, too. All good. Thanks, Seascape. read more

The worst company I've ever done business with. At this years second application, fertilizer was pooled up in chunks in the middle of the lawn which caused it to burn. Asked for someone to come out to see it and no one ever came. When I called to complain, the representative was completely indifferent stating "Well, do you want to end your service?" After I asked for someone to come out. Horrible lawn care company. read more

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Prior to this year I would have given SeaScape a stellar review as I have used them for years on various landscaping and tree removal services. My gripes are specifically with TreeSolutions, but as SeaScape contracts out work, it ultimately falls on them. I signed a contract late last year to remove a tree in my yard, remove some brush, top off a few trees for my solar panels, and haul off all the wood. In early April '22 I get a call stating they will be there the following week. I happened to be on vacation that week and asked if they could bump it to the following week so I could be there when they did the job as one of my maple trees required some extra attention and I wanted to make sure the crew did what I wanted. They refused to change the week so I took my chances. Sure enough when I returned, they did not perform the work on the maple like I had wanted. Also, the tree they cut down in the front was left there in big logs and never hauled off. I gave it a week thinking they might come back but they never did. I called the next week and spoke to one of the crew who said they would be out to take care of it within a week. 3 weeks go by and no sighting of them. Finally in mid-May I call the office and speak to the scheduler and explain the situation. She calls me back and says someone will be out there next week to take care of it. She even calls on that following Monday to say someone will be out on Tuesday. Said person doesn't show up until Thursday and only takes two of the logs from the pile. I go and tell him what I want done with the maple and he says he'll need to come back. I never see him again. Call again. Head crew guy says he will be there tomorrow to do it himself. Never shows. Over two months after the job and still no resolution. Had to hire another company to finish the job. Their myopic view of customer relations is appalling. They have lost all my future work and will never get a referral from me. Horrible business practices towards long-term customers. read more

SeaScape - Pile of wood in my front yard two months after the job was "done". They also damaged my cobblestone border (no apology or offer to fix) - Lawn Services Near Me - Coventry, Rhode Island

The worst, most unprofessional lawn care company out there. Defensive and rude person on the phone. Terrible terrible service that burnt our sod multiple times. They denied and refused to make it right. See attached photos. We have irrigation running 4 times a week and each time they come the lawn looks worse. They have burnt the lawn and there are weeds to boot. We have used other lawn care in the past with no issues, and it's not a particularly hot summer. If you value your lawn, please do not use them. read more

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Updated 5/21/19 Changed my rating from 1 to 3 stars. Upon writing my original review I was promptly contacted by the company and they agreed to come back and make it right. Bob came and talked to me about what I had wanted done and even gave some suggestions which I agreed with. He took time to make sure he was 100% aligned before cutting, and checked with me to see if it was done right. He even took down some dead branches. The results look great. It's frustrating that it took writing a review and all this time and back and forth headaches to get this done, but I do appreciate a company that is receptive to their customers and want to do the right thing. ---------------------- Original Review 5/14/19 Tree Service is a joke. I hired them to remove tree limbs from a few trees. Mike came over and seemed very knowledgeable and wrote very specific instructions on what limbs to cut. I was very hopeful that this would turn out well. I got a call the day they were suppose to come. I called their office as I wouldn't be home the next day but they said that should be fine. When I got home I took a look and, not only did they cut the wrong limbs on 2 of the 3 trees I asked them to cut, they cut large limbs from the wrong tree! Those limbs were giving some privacy so now I have to deal with that. I called them and Mike came down to review. No offer to refund any money, but did offer to plant some trees to help with privacy if I wish (though that was just a friendly handshake so we will see). Fine, I asked him to come back and cut the large limb from the correct tree. They came back, I went out and explained what limb to cut, then had to go to work. I came back and STILL they didn't get it right. They cut some limbs but not the main limb I asked. Now this is getting ridiculous. So I called back and was even thinking I might just leave it as is so as to not need to deal with this anymore. After thinking about it a little I decided I should get what I payed for and get the correct limbs cut. I reached out now about 3 or 4 times trying to get something scheduled to get that limb cyst as I had payed for. Now I get a call saying if I want it cut I will have to pay for the service! So to reiterate, they cut down a large limb from the wrong tree, they had to come twice to cut down the correct limbs from the 2nd tree, and they didn't cut the large limb I had asked them to cut origina read more

Wish I read reviews before hiring these rip offs! Paid close to $500 for my postage size lawn! Was quoted one price when sales person came out and then was sent an invoice at the end of the season with totally different price. Spoke to the rude woman in office who spoke to me like I was a child. Total rip off!!! Stay far away from this company. read more

My experience did not live up to the hype 1. Never rcvd feedback on soil samples, tho I was told I would 2. Never rcvd feedback on large dry patch back yard * 3. Never rcvd feedback on dry patches on side of house * 4. Had to spot treat lawn couple times w crabgrass/weed killer even after u applied the treatment *these were my main objectives and primary concerns and the only reason I contracted you in 1st place, and they were never addressed even tho I asked multiple times read more

I was pretty happy with Seascape until they forgot one application that I pre paid for. When I asked them about it, they told me that they were running behind and would do it soon., November came and no Seascape application. When I asked about it again, they told me that the tech must have stopped by and could not perform it due to the leaves. I stated that they never contacted me (which they did prior to each application previously) and that the yard was kept clean. They apologized and stated to me that they would be refunding a portion of the prepayment. I am still waiting for that 5 months later. Not very good customer service. read more

Had them do aeration and winter feeding oct/nov. Thought they did a decent job. Plenty of plugs and good aeration coverage. Came when said and able to email correspondence back and forth. Paid $455 for next year "platinum" treatment though plenty of other lower cost option do exist. I think they will solve my thatch problem with annual aeration and over seeding which is much of the cost. I got a 10% uri discount and a 8% early bird discount for 2013 service. read more

Very unhappy. Had them spray for mosquitoes. Got a new fire pit. Excited to finally be able to sit outside as I am a mosquito magnet. 14 mosquito bites. So not happy. Called to complain. Only last 3 weeks at most, thatds what we were told when called. Hello!! Then why didn't you tell us or spray again within 3 weeks as we paid for the whole summer. Unhappy. Will get quotes from other companies. read more

After 3yrs with Seascape I am done with them. The 1st year was a homerun and everything great. Years 2-3 awful! The 2nd year the unskilled applicator burn my lawn with a liquid fertilizer (over mixed or did not rinse sprayer with herbicide) so bad they had to aerate & seed the lawn in the late spring. Because of this I had to deal with weeds all summer. By fall it rebounded. The 3rd year, first visit the unskilled applicator dumped granular fert in numerous areas burning my lawn for the 2nd year in a row. I had to deal with the burn lawn all season long and more & more weeds showing up on the lawn. This fall they aerated/seeded to repair and did an awful job. They hire warm bodies to get work done and they are obviously poorly trained. They show up in shorts/sneakers, no uniform, no protective equipment, etc. I told a supervisor about the issues and they do not seem to care. I will say their office staff is very good and responsive. They have a supervisor-management issue. Looking at all their reviews I see I am not alone, burning lawns seems pretty common when you hire them. It is not a question of IF but WHEN. That is poor training & limited skill applicators. read more

Rob and co did great work installing/upgrading our landscape lighting. Quick easy and good price. Even came during night to make adjustments without ask. Very responsive too! read more

I live in pawtucket and have my front side and back yard treated every year. My lawn looks so much better. As I write this review the techs are aerating the lawns and overseeding. 2 young guys with an incredible work ethic. Going above and beyond!!! Seascape is the BEST!!! I am a customer for life. read more

I have been a long standing client with great results. However last season I had an issue with my lawn and I addressed it with them. The owner called me himself and assured me the problem would be corrected. I am very pleased to report that he was true to his word and I am happy to see my lawn in great shape again. Thank you Seascape, you have a very satisfied customer. read more