Great place with friendly helpful staff We have found items…read morethere instead of going to Pueblo

Support the local businesses. TBS is amazing. They deliver and the customer service is top notch…read more Check them out.

There is everything here from gifts and cards to machinery and bolts. I come here for the popcorn…read moreand because everyone is helpful. I usually find what I need and then some. Small town business in La Veta thrive since there is no Walmart to steal their business. Lets hope this community can save all the independents. The garden center is having a sale 25% of the plants. Good thing since the snow in Cuchara will be flying soon.

Last time I was there, one of the male employees was on the phone at check out. Ignored myself and…read morea lady for a minute, until a blonde lady employee, who will break her back to help you always, literally ran up to help... It's like they are anti-customer service, except for the two female employees... They get a 5 star rating, but if your job is to help customers and you don't..... Find a ranch and a shovel... Plenty of fields and stalls to muck...

If you get the wrong color, you cannot exchange for the correct color if you don't have a receipt …read more This is not a review. This is just a fact it doesn't matter what you get just make sure you get the right product that's not called customer service in my book. Have a nice fair day and I will go somewhere else even on my birthday even when my brother makes the receipt mistake and doesn't keep it. Sorry. we spent too much money there finishing the house. Good luck

This Ace Hardware is great. The people are always so very nice. It's a pleasure to shop there and…read morethey have a great selection.

With two seperate phone calls l tried to talk to the glass department to make sure they had what l…read moreneeded but was refused access. Since l had to drive an hour each way l very much wanted to be able to get the correct item and guess what--they didn't have it! lt seems to pay to be the only game in town, you don't have to care about service and rude on top of it.

I've been shopping at Records Hardware (Ace) for several years now. They are always super-friendly…read moreand welcoming the moment you walk in the door. When you go looking around for something, you never have to worry about finding it because there are people seemingly at every aisle to help. What's more, they ALL seem to be super-knowledgeable! Are they all trained on everything?! Maybe I've just been lucky, but it sure seems that way. I have to especially call out Chris in the paint department. He's been there for years, but even after not coming by for longgg stretch (we were out of town for much of the COVID-19 Pandemic) when my wife and I returned, he knew us exactly, remembered all our paint choices and helped us in every way possible. The selection in the store is just big enough to find what you need, but their online service provides what seems like a limitless selection. Prices are comparable to other stores. The fact Records has stood the test of time is evidence of how wonderful they are, and certainly a valued merchant in the little town of Raton, New Mexico.

Record's Ace Hardware in Raton, NM is inviting civil litigation and negative social media…read moreattention. This store profiles customers through application of arbitrary, unreasonable and inconsistent discriminatory practices in refusing service to potential customers. It has been my personal experience that the store owners and managers will ignore, harass, refuse service, or call the police on individuals who are white, who are community activists/are known to be working to engender positive change in the community, or who complain either about the store's poor operations, management and quality control or about the store's discriminatory practices to Ace Hardware's national customer relations. I further believe that I am treated differently because, by my observation, I am "not their friend", I don't "look like them", or I am "new" or "not from around here". National Ace has done nothing to address or correct these problems or practices, which can only serve to damage Ace's heretofore good reputation as "helpful hardware folks".. All people of good conscience should demand that Ace treat all customers equally, with respect and dignity befitting its espoused, but poorly implemented, principles.

They immediately fixed their website to update hours of operation. They also have a super staff…read morethat will go out of the way to assist customers. Always a pleasant experience. Thanks.

Try to buy wood and get it cut but they said they can't afford to have their wood yard guy at the…read morecut shop too long. Have many projects coming up and wanted to keep the money here locally but small town shop prove to me again they aren't worth wasting my time with.... should have just went to Lowe's... funny part is it wasn't even busy lol I won't spend my money at Arkansas Valley lumber again... they have poor customer service, I even called ahead and they said it was okay... then change their mind when I got there.

Great customer service from Noah, very helpful and friendly! Assistance was awesome! Keep up the…read moregreat work and attitude!!

La Junta trading is a great place for hardware, paint and even bug-a-salt pest eliminators. You…read morewalk in and are always greeted with a hello and can I help you find something. I personally have never had an item that I needed and they didn't have. Prices are reasonable. Fast in and out