Everything about my experience was great today with getting my screen repaired. It was badly broken…read moreand it needed a lot of help to be fixed right. Great experience

I hate writing negative reviews, especially because I've been a customer here for years. In fact,…read moreI've purchased three phones from them this year alone and have always had a good experience. Unfortunately, you don't really find out how a business treats its customers until something goes wrong. I was a happy customer until I actually needed their help. That's when you find out what a business is really like. I purchased an iPhone for my elderly grandmother. She tried using it for a couple of weeks but ultimately decided it was too complicated and wanted to keep her old phone. There was absolutely nothing wrong with the device. it was still in like-new condition. I had the receipt and everything Before purchasing, I understood there was a 30-day warranty. What I wasn't told was that the "warranty" only covers repairs, not returns if a customer simply changes their mind. While that may be their policy, it's an incredibly unfriendly one for a business selling used phones. Instead of accepting a like-new phone back into inventory, they left me with a $500 phone that I now have to photograph, list, negotiate over, and sell myself. They could have easily resold it, but instead they chose to make it the customer's problem. I noticed several other reviews where people had similar concerns, and the responses are mostly some version of, "We're sorry you feel that way." At some point, it stops sounding like customer service and starts sounding like a pattern. I won't be buying my next phone here. Not because of the product, but because customer service matters most when something doesn't go exactly as planned.

This shop is amazing! they fixed my busted ass ipad ( don't mind the rubbers bands) I've been…read moregoing to this shop for 3 years now, they have fixed my ipad and phones! I LOVE THIS PLACEEE

I'm sure that they are good at phone window repair. I have a desktop. And they sure weren't at…read moreall good with that. NEVER going back. I "proceeded" to a repair shop that knew what they were doing with hard drives. IRepair charged me $100+ -- and messed up my desktop. Pay attention to all the bad reviews here.

The Trinidad Tech Shop is staffed by Chris and Ryan who are wizards with technology. No one in…read moretheir right mind will dispute this. I, however, know Chris and Ryan as the proprietors of my very favorite gaming shop. While technology repair may be their purview, the shop is also a haven for those of us not satisfied with console gaming and streaming video services, those of us looking for more in a game than a positive k/d spread or longest average life. Magic the Gathering is a staple of most game stores, and Friday Night Magic is a nationwide phenomenon. The Tech Shop is no exception. They even have an official judge in Andy, who also runs a Dungeons and Dragons campaign on Saturday. Tuesdays are open game night, with new games being tested, old games being mastered and Magic the Gathering being played in a format called Commander. Now, Magic came out when I was in high school and, while I appreciated it, I never really enjoyed playing it. The night I learned to play Commander, with the help of a super knowledgeable regular named Paul (who is also an official MtG judge) was the first time I actually had fun playing Magic. Wednesdays are for Warhammer, both the fantasy version and the ultra sci-fi version, 40k. Andy is the expert-in-residence concerning all things about the miniatures game. While I retain an intellectual interest in learning the game, I would much rather learn it with my own army. To that end, I asked Andy to teach me how to paint miniatures, which he was all to happy to do. I then discovered I have a natural aptitude for it and, what's more, found it to be extremely satisfying. I marvel at the progression: in the process of learning about a new game, I found a new hobby entirely! I first started coming to the shop because I wanted to play D&D. Since then, I have learned to play a dozen games that, under any other circumstances, I wouldn't've even heard of, made friends with people I wouldn't've otherwise met and employed strategies that were previously beyond my ken in games I thought I'd mastered. It has become a home away from home. Big shoutout to Chris, Ryan and Andy: your store is great, your work is outstanding, and you yourselves have no equal! Keep up the good work and I'll see you all soon!

This is a efficient and friendly business with very reasonable prices. They saved me a bunch of…read moretrouble on my recent trip to Trinidad to see family. My iPhone battery kept dying after five minutes. I went online and it looked like I might have to go to Pueblo to get it fixed. Fortunately, Trinidad Tech had the battery and within an hour returned the phone to me. It's working great. Thank so much to them. Don't go anywhere else.

My experience at Sears Hometown in Trinidad, CO was great !! I purchased a Microwave at a great…read moreprice and their customer service was excellent! I am very pleased with my purchase. I love the fact that they offer leasing too!! I will be returning to take advantage of their everyday great prices !!

It's easy to get a good review when things are going good. But the sign of a good store is what…read morethey do when things are not going well. I had difficulties with a grill that I purchased here, and the owner took it back no questions asked. We will shop here often.

Excellent service and great, knowledgeable people. Highly recommend a visit when in Trinidad!read more

Super friendly, knowledgeable and great ride recommendations. They were also able to swap out…read moretubeless tires same day after a gnarly side-wall puncture so I didn't have to miss the next day's ride. They even cleaned the bike! These guys are awesome.

Very prompt did want I wanted I needed to rekey the house…read moreto the same key instead of 4 different keys and Paul did it

I am thrilled to have found the very professional and talented locksmith, Paul. I am finding it…read moredifficult to get responses from various services these day and was thrilled when Paul actually picked up the phone. He was at our house in a timely manner and did everything we needed. He was also very specific about pricing. Very refreshing. Would definitely recommend him!