Bought my Big Green Egg here. So glad I did. They were very patient and thoroughly answered my…read morequestions so that I felt confident in my purchase. And they have BBQ classes too!!! Thank You!

Just can't beat these guys. Every time I go in here they are fully stocked. Their house bbq sauces…read moreare the best in town and there's no where else around that you can buy the variety of wood chips they offer. I always try to buy local and this is the place to go for all of your grilling/smoking needs. This place NEVER disappoints.

We decided to check this place out in hopes of finding decent flower pots. I was told they get them…read moreimported from Italy, and are a bit pricey. I debated whether or not I wanted to spend that much... but eventually decided to grab a couple since they were so heavy! They assisted me with getting them safely loaded, and the owner was very nice. Additionally, they had really cute metal decor available, and reasonably priced. If I remember correctly, they don't typically offer military discounts, but she did offer 5% off which was kind.

From the owner: We offer the following services: Landscaping (design,…read moreinstallation, consultation) Kamado Joe Ceramic Grills- authorized reseller, tons of accessories in stock Lawncare & Maintenance (mowing, trimming, blowing, irrigation, deep edging), Plant Relocation (new plantings, nightscaping, chemical maintenance (fertilizing, insecticide, etc.) Industrial Services (spring clean-up, storm clean-up, grading, clearing, bush-hogging, stump removal) Hardscaping (fire pits, patios, paths, walkways, driveways, outdoor kitchens) All landscaping, lawn maintenance and industrial services are available at residential and commercial levels.

Amazing service! I'm an out-of- state owner and needed to update appliances in a rental property…read more These guys were the only ones who could quickly find what I needed and were able to deliver to a lockbox. The big box stores don't even know what they have and couldn't tell me when it could be delivered. Thanks guys for an awesome experience.

I can't say enough about the great service I have received from John Ramsay V who works in the…read moreBluffton, S.C. location of Billywoods Appliances. I recently experienced a problem with a microwave that I had purchased and installed by Billywoods. It was a failure of a the door opening mechanism of a GE microwave that was still under warrantly. It ocuured two days before Christmas. I called Billywoods and John answered the phone. To make a long story short, John volunteered to come out to my home in a cold rain storm and he solved my immediate problem of getting the door open to remove food that was inside. He also set up for an appliance maintenance company to order the broken part and to come to my home to repair the microwave. That is real customer service!!!!

Superb service. Upon their recommendation, I bought a sander that met my needs. They were also able…read moreto replace the battery in my Jeep key during the same vision. Update 1/2020: Every time I walk into this place, They are extremely helpful. It's as if I have a personal shopping assistant. They have satisfied every need I have had. It's so nice to have a hardware store on the south side of town.

What a great addition to Statesboro! The place is clean, perfectly organized ... and it only takes…read morea few seconds before a smiling employee asks if you need some help. Of course I do! I am in the middle of some kind of a home project and in need of advice and supplies. Nice to know I can get both at McKeithen's.

Always fun to go in this store. They carry such a wide variety of products. Outdoor supplies,…read morefishing equipment, and grills. Also run of the mill hardware items. The staff is very friendly and helpful.

As a small business, Grayco prices are usually a little higher than Lowe's, Home Depot and Amazon…read more And Grayco is worth every extra penny and dollar. OUTSTANDING customer service and Mr Gray is a LEGEND! What a store...What a staff...and what an owner. THE BEST.

Had the opportunity for a quick visit to Recteq HQ. Gotta give Dan on the customer service line a…read moreshoutout for his help as well as the team of young men and ladies in the store. Everyone was super awesome.

So we bought a 590 ($800) had it 2 or 3 years it had an explosion inside which is apparently common…read morewith the 590. After almost a year back and forth them sending part after part after part it still doesn't work correctly. We've spent 40+ hours taking it apart then back together then apart etc.. They refuse to send anyone and refuse to replace the thing. So much for that fabulous warranty. Be ready to spend countless hours on the phone, emails and hope your mechanically inclined. I told them today I'm done, too long too much time & effort spent already. This is absolutely ridiculous. All the smokers I've had i was excited to get this til it came warranty time. I would NEVER recommend this company or their products to anyone. I've used the same pellets in all my smokers without issue. If this was a car or an appliance would I have to be the mechanic? STEER CLEAR of this company. Should they actually be a stand up company and either have someone come fix it or replace it ill happily remove this and update everyone. Not holding my breath. This is the 1st post, on the matter. Anyone who has seen any of my previous negative posts on anything knows this will be all over online within the week. Appreciate your time. Have a great weekend

I put in an online order on Saturday. Long story short, most of it was cancelled because items…read morewere apparently no longer in stock. I was ticked because I'd used a coupon and had spent considerable time comparing prices between Lowes, Amazon, Walmart and Target before placing my order. So I felt like my time had been wasted and I had to start all over. So I called and demanded to speak to a manager. I spoke with Chuck, a manager. I explained to him what had happened (I moreso was probably yelling because I was irritated). He listened, was calm, and asked me to hold so he could figure out what happened. He came back a few minutes later, explained the error on their part (a new employee had accidentally cancelled my order) and offered to make it right. He told me a girl named Rocky would call me in a few minutes to ensure everything in my order was pulled and correct. So Rocky (a girl) called a few minutes later. She was also nice and apologetic. She ensured my order was right. They were out of some things (we are in the middle of a pandemic and their online orders are crazy right now so that's understandable). She offered me more than adequate substitutions for the items that were out of stock (some were actually upgrades) and I am more than satisfied. Let's be honest- stores are going to mess up. Mistakes happen. But I think how they respond to their mistakes is what really matters. This store excels at this. They always apologize when they are wrong and they go above and beyond to fix it. This is actually my second positive experience with this store (we once ordered a dishwasher that was supposed to be in stock but would actually take 3 weeks to come in... I was NOT waiting 3 weeks, so they upgraded me to a nicer dishwasher that was available the next day. My experiences at Home Depot are NEVER that good and I think it's what makes Lowes (at least this store) better, in my opinion.

The manager Alex was absolutely rude. We purchased a patio set and found out the set was missing…read moretwo swivel chairs. Had the table and the other 4 chairs. The three employees who helped us were wonderful. Alex was not interested in keeping the sale and figuring out a way to make things right. She was more interested in the Halloween display and selling a dremel set to carve pumpkins. Alex was extremely rude and said that's retail. She obviously didnt care that her store(Statesbiro, Ga.)lost a $1000 sale.