Terrible service when I bought online from them- overcharged beyond the given total receipt and left a security tag on an item. Only the guy in the warehouse was helpful. I do not recommend them!
Full story- I bought a spray pack harness and 3 pairs of socks from them for a new job. The harness was fine but one of the socks came with an ink security tag still on it. I emailed them very nicely asking what could be done about that, not demanding anything and fully expecting an apology and either a replacement or some help with how to remove it. The liaison wrote back "search the web for videos on how to take it off". Not even an apology for their mistake. Customer service gets a fat ZERO there. Then I noticed they overcharged me for the shipment so I called to sort that out. I got a guy in the warehouse who had me send them my receipt to get a refund for the discrepancy, which did get refunded. When I mentioned the security tag issue, he was shocked, saying that never should have happened and was surprised by the response I had received via email. He said he'd have them send me replacement socks right away. Well, those never came. I suspect anything that he couldn't directly initiate (like the refund) was never going to happen because I now assume everyone else at Agri Supply couldn't care less about their customers. I have warned all my coworkers to not buy from them. I hope you find a better alternative as well. Good luck! read more