I reside in Emerald isle and do business often with Sound Ace Hardware mainly because it's local,…read morethe people working there are fantastic and helpful. On August 5, 2016 I went into the store with an unusual issue with a beach chair I had purchased some time ago and had no receipt. I buy a new chair every year from the store because I'm looking for a particular chair that's difficult to find and thankfully they have it. I was greeted by the Assistant Manager, Melissa, and explained my issue. Melissa was very patient and genuinely concerned about customer satisfaction. After examining my beach chair Melissa had a brief conversation with the owner, Janel White, and I was immediately provided with a new chair...no hassles, no back and forth posturing. In closing, many other businesses would have refused to take any action on the customer's behalf and that would have been it. I truly appreciate this business and those associated with it's ownership and the employees they hire. One of the countless blessings to living in Emerald Isle and doing business locally. Thanks Melissa and Janel, Danny Shell Emerald Isle, NC 252-764-3011

Well I had been in the day before, and the person that helped me really tried to find the right…read moretype of cabinet screw for my special project. That was great. Today, with all the rain, I needed boots. Of course it was the end of the season and a lot were purchased. I have to tell you that the person, the lady, that helped me was a gift from heaven. My size and narrow foot made it impossible for me to fit in the ankle height. But she sure did try, did it in such a nice way, and her patience is incredible. None of them fit but she knew the products well. Liked having a woman helping me. An Ace Hardware Emerald Isle Nice Matters visit today. Thank you angel in the middle of a rain storm.

Amazing service and overall experience! After sitting on the…read morephone with whirlpool for 2 hours and getting no where they recommended these people and the process could not have been better. There was a recall out for my washer but the serial number was off by 2 digits so whirlpool refused to do anything but these people had my washer back up and running within 30 minutes. They unfortunately cannot get on base for repairs but we brought our washer straight to them and didn't even have to unload it, they got right on in the truck and had it fixed super fast. I would highly recommend for anyone who needs an appliance fixed!

I wish I could do a zero review. This is the most unprofessional company I have had the…read moredispleasure to deal with. They were supposed to repair my stove through Whirlpool Corporation. The technician came out, looked at it, told me it needed a fan, and he would contact me in a day or two as he had to call the service department for the part. I never saw him again. When I called a WEEK later, I left a message - even though their voicemail says: "don't leave a voicemail as they are delayed, it's better to text." SERIOUSLY? So, I texted and left a voicemail TWICE. Still no response. I finally reported them to Whirlpool and discovered the part is not available. WHAT? Now it has been two weeks. I finally got a resolution: they are going to replace the stove free of charge. They wanted to go through Stephenson's again and I said absolutely NOT. Needless to say, I will NEVER use them and will NEVER refer them to anyone.

Moved to havelock with my husband who's at cherry point, needed washer & dryer that wasn't too…read morecrazy expensive, and well taken care of to get us started with our first home. The owners were super nice and very helpful. we haven't had a single issue with anything we've bought. The owners are very knowledgeable people who care about what they sell. highly recommended if you're in need of something trustworthy

I would highly recommend affordable appliances to anyone looking for a great deal on an appliance…read morethat they need right away. I just moved to the area, and I needed a washer and dryer right away. But I needed front loaders to fit in a specific area because space was limited. I walked in and told the owner Sharon, what my needs were. She showed me what she had available and what my options were. The price was great and she delivered that day! The delivery man set up both machines for me. The transaction was so easy and fast. I would highly recommend Sharon and Manuel, shopping with them was a great experience.

I walked in and needed a vaccine. I was a bit rushed and they didn't have an ice pack. I left…read morequickly (and I'm sure appeared not nice). Roger (I hope that's his name) heard me say I'd be back and held on to it for me until I was able to make it back. I appreciate the kindness as it was the last vaccine I needed. He went above and beyond for a jerk (me) and I'm grateful

This is my "go to" place for all my chicken needs. The staff is always helpful and friendly. I'm in…read morethis store at least twice a week.

I needed hardware to fix a broken part on a barstool on our back porch. I went to several places…read moreand could not find anyone knowledgeable enough or with the proper hardware for my solution. Robbie at true value hardware took all the time needed with me to find the right pieces of hardware and even had to drill on one of the plastic pieces I needed for a grommet to make everything work, right. The solution works for under $10 and the service I got a true value far surpasses anything I've ever for had at any other hardware store. In the future, I'm going here first because they can make it work for you. They come with my highest recommendation!

After moving from Morehead City 28 years ago, I stop by here every now and then for beach…read morehouse/condo hardware needs. They always remember me and help everyone find just what they need. LOVE, LOVE this place and people!!

C&S Paint Center in Cedar Point is great! A wonderful small business that offers high quality…read morepaint at a reasonable price. Sam always goes the extra mile, even taking the paint cans out to the car when my wife comes into the store. We will be customers as long as we live in the area.

We recently moved to the area and needed to buy a new mattress to go with our new bedroom set and…read morehad such a wonderful experience at this Mattress Firm location. Not only did they work with us to get our new set as soon as they could (which was great because we were sleeping on air mattresses that would deflate during the night), but they were so kind, helpful, and knowledgeable. On top of that, we realized that the box springs we purchased with the mattress made our bedroom set too tall a few days later and they worked with us to exchange them for low profile box springs. Truly wonderful customer service all around! Thanks Art & Mike!

Fastest and easiest mattress-buying experience I've ever had! The senior store manager, Ryan…read moreKoehler, was extremely friendly and helpful throughout the entire process. I would highly recommend this location to anyone looking for a smooth, stress-free experience.

Josh Hudson is excellent . We had difficulty in finding parts for a microwave . We had guest coming…read moreand he went beyond expectations and picked up a new one we had to order and installed the new microwave before our guest came. I will always use them for any further appliance needs ! Thank you again Josh