Great place but way out in the country. We found what we were looking for.... This place is huge…read more We had a friendly fellow helping us too. So stop by and check out a great hardware store. They even help with product information.

From the owner: Tools, Plumbing, Electrical, Competitive Prices…read more Products Lightbulbs, Flashlights, Wrenches, Sockets, Gloves, Fluid, Air Conditioners, Fans, Humidifiers, Kitchenware, Lunch Boxes, Mulch, Grill Pellets, Drill Bits, Spray Paint, Tiles, Garden Supplies, Ratchet Straps, Hoses, Tool Belts, Drills, Oil, Fishing Supplies, Potting Soil, Tool Boxes, Lubricant, Fishing Lures, Saws, Caulk, Saw Blades, Fishing Poles Brands DeWalt, Milwaukee Tool, NEBO Tools, Prestone, Tarter USA

Ordered a door and trim months well in advance to avoid problems on the day of construction. My…read morecontractor went to pick up my order and it was missing pieces of trim in what appears someone sold piece out of my ordered trim pack and never had the respect to replace it. Someone else's problem is now my problem. A one day project is now a two day project which has disrupted a very tight schedule. Asked for some monetary return for this inconvenience and I got laughed at. Steve doesn't value your time, money or business. Save yourself the headache, go elsewhere.

From the owner: Austin Builders Supply is a family owned retail Lumber & Building Materials supply located in…read moreAustin, Minnesota. In business for over 30 years, Austin Builders Supply has offered the best quality Lumber & Building Materials, Hardware, Paint, Plumbing, Electrical, Hand & Power Tools, Windows & Doors, Rental Equipment, related services and delivery options.

always great customer service. Large selection in every department . You may pay a premium however.read more

Needed batteries for my TPMS, so I chose an owner operated store, rather than corporate, because of…read morethe stupid mask rules. The clerk asked if I had a mask, I answered NO, and we conducted the transaction as normal. Another customer came in without a face diaper, and was also assisted without problem. Thank you Arrow, for not totally succumbing to this totally useless government-imposed bullsh*t.

Nice store, helpful staff. Get in and get out without having to walk forever just to find that bolt…read moreyou're missing! They have all the basics there (paint, tools, lawn and garden, etc). Recommended.

Bill and his team run a real old-school hardware store. Super helpful and very knowledgeable. It's…read morehard to believe there is such a variety of products in such a small space.

When I'm finding parts to help me complete my tasks at home, this is where I can find great parts.read more

I thought this was a great store but the other day I went in to buy some for sale signs for our…read moreboat we're trying to sell, the salesman DAKOTA told me he was interested in our boat and to wait buying those signs, I spoke to him in person the following day and he told me he wanted it for sure and to quit trying to sell it well today I've waited all day for him to call, I even had my wife go in the store and ask the people call him, he told the store people he would call me right away, still no call, I've passed up other offers on our boat because we waited on him, it really makes you wonder what kind of people they employ there, we will definitely NEVER shop at ace hardware Waseca ever again... I think it's really crappy how it was handled!!!

Requested snowblower tune up service…read more A young man came alone to pick up the blower, disconnected my garage door opener and left. I arrived home approx 4pm and contacted the store. Manager told me he was with when he picked up the blower. I have security cameras and it clearly shows one young man at the residence. The manager then put me on hold and returned to tell me is employee disconnected the opener and forgot to reattach...you tell me from the video, he made no attempt to go back in the garage... 15 to 20 minutes after i told them to come back and connect the garage door opener..manager called back saying my blower had been services and they were bringing it back that evening....this time two guys returned the blower carting it across my lawn..."garage off the alley" ... He lied to me about being with his employee in the pick up in the morning....I am now wondering if they serviced the machine at all.... Don't trust them unless u have camera's and let them know the camera's are there...inorder to be trusted Ask for video I will supply...it will not upload to site

lots of friendly and sound advice. I purchased a gas stove. It is beautiful, reliable, and worth…read moreevery penny. Delivery was professional and on time. Thank you Donkers. Keep up the honest, reasonable, and ethical work.

We were looking for a used washer. This was the only place that I found that offered a 6 month…read morewarranty on a used washer. A 30 day warranty was the average. Fast friendly service from the delivery and set up guys. If you're looking for a quality used washer or dryer with a 6 month warranty check them out.