Victor has been fantastic. Last year he saved Thanksgiving when the oven at my tenant's apartment…read morestopped heating the week before the holiday. He came out quickly and got it working. When the washer started leaking about a week ago, he made every effort to repair it, and when it became clear replacement was the more cost-effective option, he gave honest advice instead of pushing unnecessary repairs. Reliable, knowledgeable, and easy to work with. Highly recommend!

Overall amazing experience with Victor from Nonstop Appliance Repair! They answered my first…read moremessage late at night on a holiday weekend and followed up immediately the next morning. By that afternoon they were at our house doing the repair. Great communication via text and phone not to mention a very fair price for the repair. They left the space as if they'd never been there, clean and tidy. A truly excellent experience and would recommend to anyone needing any kind of appliance repair!

Very fast and professional, highly recommend. As we all are familiar with in the Keys, Fast and…read moreprofessional aren't used in the same sentence very often down here

Preston is absolutely the BEST when it comes to appliance repairs!!!! He shows up when he tells you…read morehe will (that alone makes him great). If you explain the problem beforehand,he's got it mostly figured out while he's on the way to your house. He is the utmost professional and incredibly knowledgeable about all appliances and the quirks each company has. He works quickly and does everything within his power to get you up and running as soon as possible. Preston is 1000% honest about the repairs and the costs.Our only complaint is that he's not also an electrician and plumber.........

We recently moved to the Keys into our new construction home. Our kitchen appliances are all one…read morebrand, purchased from a big box store. Problems occurred with 4 of the appliances at different times, all under warranty. From the moment Certified Appliance received our work orders from the manufacturer the office called and scheduled our appointments. Understanding the logistics and travel time here in the Keys the wait for our location apppointed day is understandable. Our technician Caesar is very knowledgeable and prompt. Caesar explained the repair and explained our new appliances to us. Big Box stores just deliver and hand you the manual. We we will be purchasing any new appliances from Certified Appliances. Cesear is so pleasant and kindly detailed our new appliances even though we didn't purchase from them. Thank you for your prompt professionalism. Jeff and Bea

Purchased Viking kitchen package 11-2023. Gas leaking from range top 2-2026. Tried calling, left…read moremessage re problem. No return call. Went in person and was told no repair service available. Go to Kolhages !!!

Had an issue with our washer right when renters were coming. Jill set up the service call and Tyler…read morearrived. Even though it wasn't a quick fix and parts needed to be ordered, they did all they could to get it done as soon as possible so our renters had a washer. Great communication and customer service! Highly recommend for any appliance repairs.

Have used this service several times. Fast service, quality work and good rates. Highly recommended!read more

After a stressful week of projects around our house, our washing machine flooded our porch 20…read moreminutes before we had to leave town. I called Advantage Appliance and had the most reassuring voice on the other end of the phone. Billy said he could be over that afternoon and he would text me his findings. I left the gate open, he let himself in and texted me that he had fixed it and that I could send him a check. It was very reasonable and efficient. Amazing experience - thanks Billy!!

GE microwave and convection oven went out for the 6th or 7th time (no exaggeration) and these guys…read morecame out and got it fixed right away. Other companies that I've called before made to diagnose the problem then come back another day. These guys took care of me in just one visit.

Dryer went out on a Friday morning. By Saturday afternoon Berne had a tech out. Jayla was very…read morefriendly in taking my appointment. They kept me updated with texts and when to expect my technician. It took Aleksei (our tech) about 10 minutes to pull dryer apart, diagnose problems and offer a fair estimate. The work took about 35 minutes and he had all necessary parts. He also cleaned out dryer from top to bottom. My dryer has NEVER sounded so quiet and smooth. Aleksei was friendly, worked efficiently and left our home clean. I would definitely call them again for any urgent needs.

I would have rated this company with a 5 star if there was good communication between the scheduler…read moreand tech. When the tech arrived they didn't know what was wrong even though I had given all the info to the scheduler. However, the tech was very polite and informative. He had to replace the ice maker in my fridge. He had to order a new one and returned to install the new one 2 days later. It's working very well now.

The technician was professional and diagnosed the dryer problem during the service call as needing…read morea new motor. I was told they would have to order the part. There was no follow up from the company. I called the company several times for an update and price quote. Each time they said they would get back to me and never did. Also, they are very difficult to reach. I had to hire another more professional company to do the repair. Would not recommend using them at all.

My washer stopped draining and and spinning. The lid switch had broken again so we discussed…read morebypassing it. But water got into the timer from so much humidity in the room from the broken water heater, that even though it now powered on after the bypass, it would still not spin. He advised replacing the machine or for something used if money was an issue since repairing the timer on such an old machine was not really worth it. My point is this. He is a great technician. Very straight-forward and honest. He knows exactly what he is doing. Extremely reasonable in price. Highly recommended. He is my go-to for appliance repair at this point.

Technician arrived early, diagnosed the unit and determined the unit was not cost efficient to…read morerepair. Recommended that I replace the unit. Manny was very knowledgeable and did all he could to try to repair the unit. I would highly recommend him and fully endorse his company. I will definitely call this company for any additional appliance repair I may need in the future. Thank you, Manny.

Patrick has been doing appliance repair for 30 years. He's very knowledgeable and while he worked…read moreexplained to us what was wrong with our refrigerator and what had to be done (in our case a switch had to be repaired that turned on & off a heating element). He returned our initial call very promptly. We highly recommend him.

Aniur came out in November same day service to fix my washing machine that was not spinning. He…read moreshowed up on time and called when on the way and was very nice and knowledgeable. I would give him a 5 star review personally. Today I requested another service for the same issue. I asked if they could come today I received some text messages back and forth. I tried to call no answer, so I sent another text. The reply was asking me kindly to wait. I waited 2 hours only to be informed they could not come for 3 days. I wish they had said that sooner as now it's 1:30 and I am scrambling to get someone out today, I don't appreciate the wasting of my time as I let them know 2 hours ago I prefer to have service today as it is my day off. Not ok to say your repair man is off tomorrow so he can come Thursday after making me wait 2 hours for a reply. (apparently there is only 1 repair person) Value, I will have to let you know. If I have to fix the same issue twice I will be reporting back. Also the fact that they were just here Nov 26 it's March 4th I feel like a return service should be a priority.

Excellent from appointment setup to repair. Very efficient and reasonable process and price. VLad…read moreand the business manager were both A+. Highly recommend