came around 5:50pm and they already had the sign off and door locked. Hours of operation said they…read moreshould've been open till 6pm. Customers must not be that important to them

Ed and Ann run a longtime family owned business and customer service with a smile is a large part…read moreof their success. Whether a unit or the parts needed to keep a unit running, they have knowledge beyond compare and are pillars of the community! Look no further for your equipment needs!

I have needed parts and service for my lawn tractor. In this area it's hard to find a great shop…read more If you need parts or service, I highly recommend this shop. The people are friendly, very helpful, and do a great job at a fair price. This is my only go to shop for my equipment. It's a 5 star, I do not see how people could post low reviews.

I took my Exmark Navigator mower in for service. Any of you that may know the Navigator style mower…read moreknow that it is a pain in the rear to work on ! The mower did not stay in neutral any more and needed adjustment. it took a little while and since it started snowing, I was not too worried about it (not much use of a mower in the snow) then I got a call back recommending that the hydro fluid be changed as well. Ok, great do it while you working on it ! Few days later got a call back that the mower is ready. The price I was charged was what I was quoted ! But more so, the mover never run better ! Not sure what the technician did, but he not only adjusted the neutral but must have also adjusted the engine. It is running great and powerful ! Not sure who did the service but Thank you, you did a great job !

Yesterday I had one of the best appliance service experiences ever. We had two Sub-Zero…read morerefrigerators that were behaving strange and dollar signs were flashing in my head! I filled out a form on Thomas Service Company's website, they called me first thing Monday morning and Kyle showed up just as promised. Kyle was pleasant, knowledgeable, and went the extra mile to help us. After expertly fixing our Sub-Zero issues (They're 15 years old and these were minor fixes so shout out to Sub-Zero) he also adjusted the burners on our Wolf range to help them perform better! The work Kyle did was excellent, and I was grateful for his work and professional manner. He also told us the story of their family business and that was nifty, too! I highly recommend Thomas Service Company, Sub-Zero, and Wolf. Added benefit: The total service bill was way less than I imagined!

Thomas Service Company keeps my 20 year old Subzero chugging along. Recently they had to replace a…read moreleaking coil and failing compressor in the refrigerator section. This was a major repair and was pretty expensive but should keep my Subzero viable for many years to come. Thomas specializes in Subzero products and their technicians really know their business. I used another repair service once and although the technician meant well he was not very familiar with Subzero so he really wasn't able to fix the problem and I called in Thomas who did. Thomas technicians know what they are doing, they are polite and informative, and they don't make a mess. On my most recent repair, I noticed that the temperature in the refrigerator section was too high. I called in the afternoon and had a repair crew on site the next morning. They very quickly diagnosed the problem and showed me the evidence. Since it involved a major replacement of parts, I expected to have to wait until the parts were ordered but they had the correct parts in their truck and completed the repairs in about an hour. We have hard wood floors in our kitchen and they were careful to protect them from damage. Other than having a substantial bill (which wasn't their fault), I was extremely happy. If you own a Subzero you should use Thomas Service.

Quick turnaround time and good work. Convenient location. It is great to have this new option in…read morethe community

Absolutely unbelievable work! I took in my wedding dress that was previously butchered and they…read morewomen here put my mind at ease immediately. It was fixed and altered until I was completely satisfied and felt amazing. The communication is timely and efficient--I was even sent photos of the progress after I had cut a hole in that needed repairs. The costs are extremely reasonable and the turnaround time for both my dress and my husband's suit coat were super quick. If I could give 6 stars I would!!

Technician was unfamiliar with washer dryer combo. Told me I needed a new control board, which…read moreneeded to be ordered. Called in a couple of days later to check on status of the order. Was told it was still up for management approval. 3 weeks later the technician called me and told me the order had not been placed and if I was still interested. Unbelievably bad service!!!!!

If you promise to be here at 11-2 window, but then delay by letting us know it will be at 3pm, then…read moreyou don't call but it's 3:49pm and you aren't here... It's going to hard to like your 'service.' Having to call you to find out you don't care enough to be on time or to let us know there is an issue is not a great service moment.

Clogged vacuum repaired in less than 15 minutes for an extremely reasonable price! Good service,…read morecute shop dog, no complaints.

Omg I went in and was helped right away. Randel was amazing- he figured out what was going on with…read morethe vacuum. I actually needed up trading my broken one in for a new one.

I just wanted to give a 5 STAR shout out to the team of B+B Electric lead by Wyatt on the…read moreresidential side of the business, Hudson WI. I built a new house in 2025 and Wyatt Grundstrom was my lead electrician and Ryan LaRoue was my point of contact. Both were fantastic since day 1. Wyatt always showed tremendous service and was above and beyond my expectations. I can't say enough praise for Wyatt. The care that he showed for our new house was unmatched and I can't say enough about his quality, perseverance, and electrical knowledge .......he always came up with great ideas and whenever we hit a roadblock Wyatt was sure to provide options. Thank you for the exceptional experience, B+B Electric and thanks for having Wyatt run my new home electrical job. FIVE STARS!!!!!! Kevin Selander Hudson WI

Chris and his team were tremendous. They wired our entire basement buildout, including lights and…read morebath fan and handled everything including design and permitting -- all for a very reasonable price and on time. The team went above and beyond our expectations and left the work space immaculate. I cannot say enough good things about the B&B Electric team out of Hudson. Thanks! I know Yelp lists me as from Key West, but the work was done at our second home in Hudson. Some of the work was done while we were not at the house, but we were comfortable with them doing the work while we were not there.

Sam helped me today and was such a rock star! He helped me with many various packages and stayed in…read moremy budget. Super easy, super fast, super guy!

With the post office not as reliable as it has been in the past...I use UPS every now and then for…read moreshipping options. I was shocked to find out they no longer provide UPS branded envelopes if you are sending something letter sized like you would if you worked for a business. I also wasn't too excited that I shipped something ground on a Wednesday and they said it would arrive on Monday and it didn't arrive until Tuesday. The cost for that envelope was $15 too. I think these places need to guarantee a date otherwise you get some type of refund. No accountability.