Would love to give this company 10 stars…read more We have our unit serviced twice a year but of course during the hottest days in August 2024 that's when we experienced problems. Outside temperatures almost triple digits with heat index well past 100-105. On Tuesday night at 9:30 pm we get a message from our smart thermostat that instead of keeping the house at 73 degrees it was now 78 and we needed to contact Koppeis. I called at 8 o'clock on Wednesday morning for a service call. Due to the extreme heat wave the best I could get was afternoon Friday. Well, I took the appointment. Received a call Wednesday afternoon and we were moved up to Thursday early afternoon. WOW... the technician got here about 1:15, same guy we had for our routine checkup in the spring so he was knowledgeable with our setup. He checked the outside unit; capacitor out; under warrenty; switched it out; checked out rest of the unit and was gone about 2:05. Love these guys. The temperature in the house had gotten up to 85 before the service call. Now at 4:15 we are at 78 and still dropping. Nice. I would whole heartily recommend Koppeis for any of your heating and/or COOLING needs. GL Rawson

I couldn't be more satisfied with the customer service I received today from service technician,…read moreMike and his partner. They were considerate of my time, calling me before arriving to the house. They were both polite and courteous on arrival. Mike educated me on the system in our newly purchased home. He gave me information regarding the type of system, maintenance tips, troubleshooting, and potential issues years to come. I will definitely use Koppei's for my future heating and cooling system needs. Thank you.

Mr. Steve does a fantastic job at a very reasonable price. I cannot recommend this service enough,…read moreespecially if the other guys are making you wait days or weeks to come out! There are times when a septic issue is more than a simple pump-out; Mr. Steve is still your guy! He is always quick to arrive in an emergency, and we always feel like a priority when we put in a call, regardless of the urgency of the issue- not forgotten, like other septic services have done in the past. He leaves everything exactly as he found it, offers advice if needed, and is skilled, fast, & efficient. I cannot recommend enough!

Came out quickly and got my a/c unit running. Turned out to just be the t-stat. Thank you for…read moreyour honesty.

Very helpful gentlemen. They used a scope to find & unclog a sewer line. I also had them back to…read moreperform a sewer clean-out and inspection a couple months later. They explained the history of my septic tank (from the 1960s) and offered tips to help keep it working smoothly. They didn't try to sell me any unnecessary services or equipment, and were very reasonably priced.

I took a camper in to Parkland that I purchased there a couple of years ago we had rodent damage…read more Insurance decided that they would pay $5000 of the $9400 estimate this is no fault to Parkland RV . I did not know however that Parkland RV was going to charge me a fee to get an estimate totaling $1240. I told them today when I picked the camper up and paid the $1240 without the repairs being completed that I did not appreciate being billed for this and the service manager proceeded to argue with me that I had been paid by Insurance for that. The fact that I was not notified that I would be getting billed for having an estimate is ridiculous. If you take a car in for an estimate on damage, they don't bill you for the estimate. They bill you for any work done. Arguing with me because I was upset that I wasn't notified I would be getting billed goes against what his title is "service" manager. The customer is not always right, but the customer is always the customer and should be treated as such. I am not upset with anything other than the fact that they're billing me for stuff that they did not inform me I would be billed for.

Wow, this place is amazing. I was in the middle of a long trip and my batteries died in my camper…read more I called these guys and when I got there they were ready to replace them and I was back on the road incredibly fast. Very thankful to have DC power when I reached my destination to run my levelers and slides. OUTSTANDING!!!

Called and left message, never called back. Even if they don't want to do the work a phone call…read morewould have been nice

Very responsive. On I'm polite and reasonable price. Would recommend them if you nd their service.read more

Just had window replacement by this company today. They replaced two large windows in our bedroom…read more They removed the old rotting windows, installed the new windows caulked and sealed everything, cleaned up and took the old windows. All in an hour and a half! We were pleased with the service and install.

They do great work. Very happy with services. They put whole new septic system in. Did great work…read morereasonable prices.