After calling multiple appliance repair places who had a week long wait time, I called ASAP. The…read moregentleman I spoke with (Nick?) quickly diagnosed the issue with my Samsung fridge over the phone. He offered to do a part search that day and if he was able to secure what was needed, they could come on Saturday (in 3 days) and fix our issue rather than doing a service call first. Thankfully he was able to find the part needed as we were leaving town the following week. He broke down the pricing for me over the phone so I was aware of the cost ahead of time. The technician, (Josh I think) was prompt and courteous and completed the job quickly. I'm so happy the other companies couldn't fit us in or I might have never ran across these guys! ASAP will definitely be our go to if we have any appliance issues in the future!

Nick answered my questions and took extra time over the phone to educate me and provide…read morerecommendation. Ultimately didn't have them come out for service, but I would definitely hire them if I need to in the future.

The service requested was done with quality work and great value. There was trouble with the part…read moreneeded but the tech took care of it.

Came out to fix my dryer a few months ago and replaced the belt! Technician was very informative…read moreand knowledgeable about the issue that I was having with my dryer. Completed the job and works wonderfully. I called them again for my washer this time. He again was pleasant and informed me what was going on. I will always call them for all my services. AAA rating thank you :) Definitely a trustworthy company that will call you when they are in the area and show up on time. Fast, reliable, get the job done! Call them for your services needs.

They fixed the issue in a professional manner and it was affordable. The communication was great as…read morewell with a call to let me know approximate time and another when they were on the way. This helped a lot.

The technician was there to repair washer. He said he ran it through all the cycles and it was…read morefine. But he was there less than 20 minutes. It still isn't working. We are out a service call fee. Also, he was unprofessional and without common courtesy.

Great job. Showed up on time. Communicated quickly. Gave honest evaluation of repairs, costs, etc…read more for our washing machine. Highly recommend.

From the owner: We are a small family operation that provides service and repair with over 27 years experiance. read more

Schedule the appointment very easily and fixed the problem quickly. Also very polite and friendly…read moreservice.

I wish I could give ZERO stars. Booked an appoinment online for 6/27. Got a confimation email. The…read moreday before I get an email they have to cancel my appoinment due to a funeral. Totally undetand that. I follow up the following week to see if we can get back on the books and if they had appointments on Friday 7/3. They say yes, what time? I ask for a morning appointment. There was a delay getting back to me. Finally received an email at 10PM the night before saying I was scheduled for 9-11 on 7/3. I respond okay. I get another follow up email that he needs my address and phone # texted to some number. I respond to the email with the information and state that he already has that informaton from when I booked the appointment online. Not sure why I would text it to some random number. 9-11 comes and goes. I emailed him and said to cancel my apointment. He emails me back to say he is finishing up a customer and will be on his way. I say "OK", Five minutes later he emails ad cancels my apointment and said he didn't have any of my information on any of his sites. I responded to hsi email with a snipet of the original email with the booking confirmation # on it. Not sure how this guy gets 5 star reviews. I undertand being a small business, but this was not a good expereince. I would NOT recommend him to anyone.

My dryer quit heating up. I put a request out on yelp and they were the first ones to reply. They…read morecame out less than 6 hours after we made contact. They tested multiple things on my dryer to diagnose the exact problem all while explaining everything as they went thru the process. The parts needed were ordered on the spot and were delivered the next day. That same day they came out and made the repair. Their communication thru the whole process was amazing and they did a very professional job at a decent price. I would recommend them if you need help with your dryer. Very fast and friendly service

I highly recommend Genesis Appliance Repair! They responded immediately and promptly came out on a…read moreSaturday, ordered a part, and installed it on Sunday! No extra fee for weekend work and our dryer is blowing hot air and working once again! Amount charged was reasonable, and they were highly professional!