Disappointed in their customer service. It took me 2 months to get an appointment. I received 2…read moretexts asking me to confirm my appointment which I did each time. I show up to my appointment for them to tell me they tried to call me and left me a voicemail last week to reschedule since no doctors were available today. I went through my phone to verify that I never received a phone call or voicemail from them. I was supposed to have a simple cleaning and was told that I would have to see a doctor to run x-rays first since I am a new patient so I cannot be seen for a cleaning today. I've never had to schedule 2 appointments to have a teeth cleaning. I traded my work day so I could attend this appointment. This was the office my insurance provider recommended but I will be driving further for a dentist.

I have been a patient since dr.dalton was at this location. She has since left. I was seen for…read moreextraction March 2025 and at that time a mold was taken for a replacement appliance. One week later,these IGNANTS sent me to collections for an appliance I don't have. I have called their office multiple times and No One answers. I was transferred to a call center. Left multiple messages and No one returns calls but collections manage to Call me! I've even contacted Brident! Useless... I will Not pay for something I don't have.. Period! The Worst...

Great and compassionate dentist with awesome office and other staff. Highly recommendable.read more

No need to worry about a dental visit at Huffman Family. Dr. Damien and his staff are not only…read moreprofessional, thorough, and good at what they do; they are nice and fun to be around.

I've gone here for years. 2022 I paid $450 for a deep clean. Look at our qoute this year!!! Billed…read moreinsurance $3800???? Our portion over $700??? Is this real life???? The dental hygienists and billing front desk people are super nice don't get me wrong but what is this

I had an appointment for a general cleaning but the Dentist, Erin Farmer Evan, did a exam. She…read morepoked on my gums so deep and insisted I need a deep scaling. She sent in the financial guy to talk me into it. He said it would be $480 something and my insurance would cover the rest. I said no, I'm only there for the cleaning. She would not do the cleaning. My gums were so sore after her exam. I don't have bleeding gums or anything wrong with my gums. They just wanted to make money off me. I called my insurance company and a deep scale would only be cover if it was approved by insurance first. So glad I said No. Still looking for a good Dentist.

Amazing service! Front office was so kind and helpful! Definitely recommend this Dentist! The…read moreladies at the front office were really nice and I felt welcomed.

What should have been a routine visit turned into multiple return trips due to issues caused during…read moretreatment, along with repairs that didn't hold. Even more concerning was the lack of acknowledgment and accountability from Dr. Loren when things went wrong. That level of care is unacceptable. You should be able to trust your dental professional--especially with something as important as your smile. If you're like me and rely on coworkers' recommendations for where to go--and where not to go--consider this one of them. I won't be going here.

Aroma Dental's legit. Val at the front's really nice and Dr. Logan's cool, explains everything and…read moredoesn't rush. Solid place.

From the owner: Our office provides complete dental care in one convenient location, offering both general…read moredentistry and orthodontics for patients of all ages. From routine cleanings and preventive care to customized orthodontic treatment, we focus on long-term oral health, comfort, and confident smiles. Our team combines modern technology with a personalized approach to make every visit easy and stress-free.

I was charged a finance fee after I paid cash. Aetna covered the rest! WTF! The Dentist and…read moreHygienist are fine, front desk sucks as it always has. I've always had problems with them in the past, but corporate saved the day. I'm going to drop them a line later on...see Jaylynn Britz's review too! Scandalous!

Splendid Dental Office used my just opened CareCredit Card on March 5, 2026 in my name and put my…read more43- year-old son on it without authorization medical billing charged me for him. My son went with me to get a free Cleaning and Exam what happened is the Dentist did unauthorized medical procedured without my sons consent or permission. Felicia stole my financial idenity Credit Card she bill this in my name and Splendid charged me. Synchorny Bank has put them on the Fraud Team for investagation. Texas Board of Dental Examiner and I have a Police report and more. When the Police came to my house she suggested I go down to Splendid and get my written concent so I did I knew I could not get my sons information. Instead of copies of my written concent Felicia printed my sons infomation the bill has his name, account number and medical information. The procedures amount was $5,000.00 the bill for his fraulant charges instead of my written Concent that what Felicia printed out all my sons health information this is a HIPAA violation and I know my son did not give a concent and he has no insurance. Felicia did idenity theft on me fraudlent charges.

When I say everything was taken care of in one day OMG I'm so happy we found this place!! Office…read more was very modern and clean. Hygienist & Dr. was very informative! They was able to work my kids in for all their sealants on the same day which I was grateful for because my schedule can be very busy. Looking forward to future cleanings and treatment here! My kids was extremely happy when they left especially my daughter with her hygienist (Jessica) took really good care of her, showed her pictures on the screen, made her very comfortable and even gave her a blanket!! Staff was extremely helpful.

This place is amazing from the front desk to the dental assistants to the Doctor. I needed a quick…read moreappointment and they accommodated me and when I got there, there was about an 10 wait time before I was taken to the back! How awesome is this!!!

This dentist office is amazing! They are polite, punctual, and get the job done! Dr. Pham is…read morediligent and seems to really care about what she does. Judy G. the dental assistant is so kind, great at her job and will have your teeth squeaky clean. Definitely recommend this office!

The staff and the Dr here are the worse, to say the least. If you want a pleasant experience, don't…read morelook here. I specifically told her I did not want to fill a wisdom tooth and that I wanted it extracted. She just looked at me dumb. Honey, if there are hard to reach for cleaning and flossing why would I want to fill that? I wonder is her pocket book has anything to do with her decision. Another situation is where I've been asking for a clearance for my daughter to get braces and I've been waiting for over two weeks for something they keep saying they will do by the end of the business day. They want you to leave a voicemail and they will call you back, yeah like 4 days later. This place is a huge inconvenience and only operate on there times. Smh. This whole practice is Pathetic.

When I first started going there the service was pretty good, I don't know what happened they are…read morepitiful now. if I were you, I wouldn't even look that way. The staff won't answer the phone they lie to you about calling you to go over your insurance and how much you pay out of pocket, the building is filthy. find another dentist office. I dropped West Lake Houston Dental like a hot potato,

Had been 2.5 years since my last cleaning, everyone I interacted with was very nice and…read moreprecessional. I left feeling great with my cleaning and update on the health of my gums. What I didn't know was they also offer this new device to help with snoring and sleep apnea without those crazy long tubes and machines! I don't need it but my dad sure does.

My experience here was great! From the front desk all the way to the doctor and assistants,…read moreeveryone made sure I had a pleasant experience. I'm so glad my friend Marlon that works there recommended this place to me and my boyfriend for our cleanings. Doctor Mafla did a great job on my fillings, was very quick and made sure I was doing well throughout the entire process. The front desk ladies were able to squeeze me in for my appointments this week and answered all my questions amazingly. I recommend this dentist 100%, everybody here truly makes you feel cared for and heard. Thank you Innovative Dentistry!