Sweetest lady ever. She gets me right everyyy timeee. I've had clothes/prom and homecoming dresses…read morealtered, and i'm always satisfied. She does a great job with communicating and making sure everything is how you like before leaving. I also never have to wait too long to get my items back, couple days at most with regular clothes. Loveee Dieu's Alterations and will never stop coming back!

Excellent quality of work and very reasonable price. Alterations done really quick! Great location…read moreand hours.

I went in to get my sleeves hemmed, and the process was very quick, affordable, and easy to work…read morewith. Thank you again!

Although Dave gave such a warming response when I initially requested the service, that was not the…read moreexperience I received once I actually arrived. The seamstress was very curt and rude upon entry on the establishment. When she did come from around the back of the store, she abruptly snatched my daughter's dress out of my hand, took my request and gave me my yellow sip for pick up. End of discussion. The big problem came when it was time to grab the prom dress. Now in fairness, I was 8 minutes late to the location, since running around for this special event. However, I did call but when I received no answer, I figured that she was just busy. To my small heart attack, the establishment was closed. I was devasted to say the least! I would've really liked a phone call to say "Hey, I'm leaving soon", or "Are you still picking up the dress", something or anything for that matter. Especially seeing that it was a special event. I honestly, would've appreciated a little customer service moment, that would've made all the difference with being a first time customer. I will say that after I called my friend for help, she got in contact with the owner (I presume) and managed to get her to come back and open the shop so I can get my daughter's prom dress. Thank Goodness for good friends, right?!! I'm not sure if I would return or not but I'm definitely not using the place for urgent needs or special requests. Good customer service is really about those tiny steps to make every customer feel like they're appreciated for choosing your business, and I hope no one else has to go through this experience.

I've gone to Joy for a couple of items in the past, mostly for hemming. The first time I met her,…read moreI got the impression that she is really nice. The next couple of times, she has been nice enough, but not as personable as before. Perhaps she was a little stressed, but it never shows in her work, which is always first rate. Her rates are reasonable. I have had trouble getting ahold of her via email in the past, and I recommend calling at least to set up your appointment- it's a lot faster that way.

Came here to have a couple dress shirts altered that were a little too baggy, was very pleased with…read morethe results! Staff was very accommodating & friendly, pricing was also very reasonable. I would definitely recommend them and will be returning in the future as well.

I think they are an amazing service. Everything this shot wants. My PonyTail Lab trains girls…read moreover 16 and never takes advantage of you. Lots of consultation time.

did not like my experience when I went there on Friday a older lady that works there I got attitude…read morefrom the lady wearing a Tommy Hilfiger nightgown wearing no pants walking around like that sweeping the floors in a public establishment where children are present

The best laundry facilities in Springfield. It's super clean and the staff is always polite and…read morethey never have rushed me and have always gave me change and not sent me off leaving my clothes to get change.

Washer at home needs replaced. This was the closest laundromat. The washers were good. How,…read morefloors were not clean including dried dog poop on the floor. It was early morning so it appears that no one had cleaned the prior night at closing or upon opening that day.

The owners are amazing! They take pride in providing the absolute best customer service. They are…read morealways reliable and my clothes come back looking great. Highly recommend.

If your business hours start at 7 am, you need to be open at 7!!…read moreSitting outside your new McArthur store at 7:27 and still no one has showed up for work!! Update: When employees arrived all was quickly handled and I did make it on time. To the young lady that showed up 1st, thank you for your compassion.

I needed a pair of pants tailored and searched on google for the best tailor and Mario's popped up…read more I am so glad I went. My pants were quickly fixed for a low cost and he is so friendly! Highly recommend doing business with him. PS there's a parking lot in the back.