Had my cataracts fixed up in gosh, 2022? From start to finish everything was smooth as butter…read more There was a minimal wait in the initial waiting room. For cataracts there are quite a few tests you must endure and everyone I encountered was happy to answer my inane questions (I nervous talk and ask dumb things just to fill the silence). Dr. Ireland could see how disappointed I was that the fancy Ferrari lenses would not work for me due to potential overlap with my LASIK scars being a hindrance rather than a help. She was able to offer a solution with a mid-range lens (neither far, nor near optimized, but mid-range vision like a computer screen). Because most of my work is done on a computer this was a good compromise. The wait after having eyes dilated is a bit longer. Bring something to occupy your time and you'll be fine. Or take a nap. At the time I had mine done I wasn't in my 50s, yet, and it was delightful to hear the other patients say, "but you're so young!" :D If you ever want to hear you're young, get arthritis and have cataracts before age 50, lol. Billing went smoothly. No issues there. I did have to pay a little extra for my Land Rover lenses versus the Corolla version. Be sure to ask more questions. I think I would have been fine with the Corolla (these are my layperson terms, not medical terms) and I should have inquired deeper, but as my mom still lives and breathes so too does she push for the "best" for me. Sometimes you have to ignore Mom, y'all. I'm not unhappy, but I will forever wonder if Corolla would have served me well. Aftercare was flawless. I am Well behind on my appointments due to life events (we all have Those things happen, right?). I'm looking forward to seeing the office staff at the Brownwood office and following up with Dr. Causey. Not only is he professional, but he's kind and happy to explain and listen to what's going on with your orbs. And yes, he also endures my inane questions.

My wife got her eyes examined for new glasses. At checkout, they billed her $50.00. Shortly after…read morethat, she received a bill for $124.48. After paying that, she went to EyeSite to get her new glasses. When the new glasses came in, she tried them on and found she could not see that well. We questioned whether they were made correctly, and they assured us they were; to prove they were right, they had one of their optometrists recheck her eyes. The prescription received from St. Luke's was wrong. They ordered the new glasses from the revised prescription, and she could see perfectly. We went back to St. Luke's and asked for a refund, as the work they performed was not right. They gave her $50.00 back and said that was the best they could do. I wrote the main office to request the $ 124.48, but no one ever got back to me. I am disappointed by the attitude they showed. I will be contacting Medicare and United Healthcare to inform them of the poor service that she received. One-star service.

I have been a patient of Dr Pollock's for years and received excellent care. The office is very…read morewell run, everyone is friendly and helpful. I finally had cataract surgery which was very successful. I did not feel anything. Dr Pollock is a superb eye surgeon. He also did surgery on my husband. I am now seeing one of his colleagues for maintenance. You would be very pleased with your care at Ocala Eye.

I chose the premium lens and the right eye is still as bad as before I had cataract surgery ,I am…read morenot happy with the results of my cataract surgery, I think DR Vish did his best but the lens is not the correct strength , on my last visit they had me see a DR Young who was cold and direct who told me that I can not have another surgery to change the lens and glasses are my only option. I think that they don't want to admit that they made a MISTAKE in getting the correct strength lens for my right eye, and they don't want the expense of making this right. My left eye is not great but passable.

The communication with this organization is horrendous bc they have too many locations (they're at…read morea different location every day) and then, they PACK the patient schedule that the lobby is a can of sardines with people. Patients even wait outside or in their cars bc there are no available lobby seats. I have had to call all 4 locations to get a script for my father. Of the 20 calls I've made in the last 3 days, I've gotten to speak to a live staff member 3x. And bc it's at a dif location, the conversation is brand new to them. Nor do I think they listen to the VMs, if they actually listen to the VMs, they ignore or don't care about their patients bc the staff does not call back. I have not met the Dr, he's probably very skilled and knowledgeable. But go see a dif Doctor if you want better efficient care and effective communication.

Awesome doctor excellent staff best place for my eye care recommend it to all my friendsread more

Had cataract surgery by Dr Croley and 2 days later the lens slipped out of place. His reaction…read morewas " oh well, I can't fix it, find someone who csn". Never offered to help or refer me to anyone. Had to get another Dr to refer me to a out of town specialist. Fortunately the other Dr fixed it. If you are thinking about using Dr Croley, don't walk away, run away

Had cataract surgery there. 2 days later lens slipped out of place. Dr Croley who has zero…read morepersonality to begin with had a "oh well " attitude. Said he couldn't fix it and said go find someone who can. Now I have to travel out of town and pay another $4,000 out of pocket and might never have my vision corrected thanks to him. Go anywhere else to have your eyes done

Absolutely the best retina Dr in Ocala! Dr Mames is pleasant, reassuring, caring and has kept my…read moreeyesight from deteriorating from ARMD. He's the best and his staff is amazing!!

We had an appointment for our son. Before they examined him, they canceled it because they were…read moreafraid to take his case based on hi diagnosis, or lack thereof the entire reason we needed a retina specialist was to find out what the lesions on his retinas are. We even offered to pay out of pocket. it didn't matter. They refused to see him. Now we're left trying to get into the only other retina specialist in town, whose first opening isn't until May of next year. Instead, we're scrambling to find specialists in Miami or at Emory. If you only want routine cases, say so. But refusing to examine a patient because you don't know what's wrong defeats the purpose of being a specialist.

Medicare patients watch out for additional charges. Suggest you ask up front about this. An annual…read morecheckup became a "medical" exam for what I thought was an annual routine eye exam. This happened to me and I had to pay out of pocket. It wasn't cheap!

Have been a patient at Ocala Eye for 33 years. Excellent service. I had cataract surgery, done by…read moreDr. Morris and it turned out amazing. My vision is now 20/20. Highly, highly recommended.

Although I have lived in Ocala now for a few years, I still have not set up all the medical…read morespecialists I need to see. I have been driving back to Broward for my annual eye exam since we moved here because I luckily have not had any issues with my eyes. I also love my optometrist there! I recently had an issue with my eyes, where I my vision was impaired and sort of seeing zig zag flashes. As we all do, I went to researching what it could be and all signs were pointing to retinal detachment. I went into panic mode, called my optometrist in Broward, and they directed me to go to an ER and request an on call emergency optometrist. When I called an ER, they said there is no such thing in Ocala, which I figured. So I decided to try showing up first thing in the am to Dr. Lentsch's office, hoping to receive care. Upon walking into the office, we were greeted immediately and offered assistance. I explained what was going on and the front desk associate said the Dr could not see me right away but she was able to squeeze me in the afternoon. Sucked because I had to move my schedule around but I had no idea what I was dealing with and I immensely appreciated the last minute fit in. She gave me paperwork to fill out, bring back, and took all my information then to be prepared for my appointment. We came back for our appointment and we were greeted with same friendliness as the morning. I handed over the paperwork and also informed her I filled it out online because it was sent to me in the interim. I was called in not too long after by another assistant. She asked assessment questions, performed some tests, then guided me to the exam room to wait for Dr. Lentsch. Dr. Lentsch came in not too long after, introduced himself, and shook my hand. Dr. Lentsch confirmed everything I had reported on the paperwork, along with my own report I created since the problem initiated. After dilating my eyes and looking over everything, I was informed that everything looked great and it was most likely Ocular Migraines. Dr. Lentsch suggested I get a CT scan, just to rule out anything serious. I was so relieved and Dr. Lentsch is one of those professionals you need in an anxious time. I was informed on my way out, at the front desk, that I should receive a bill in the mail. I excessively thanked the staff for taking me last minute and for their assistance and left. I HIGHLY recommend this office!

Great optician! They were very knowledgeable, proficient and efficient in their service. I would…read morehighly recommend them!

The optometrist here are very well educated and care about your eyes health. I was able to get my…read moreeye exam here, and order my contacts. They offer a limited nice selection of glasses. Prices are reasonable too.

As always very pleased with the care and professionalism I receive from the staff and colleagues at…read moreRitz & Johnson. They also have a great selection of eyewear. Thank you everyone at Ritz& Johnson Lisa W