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    Sea Star Realty

    2.0 (49 reviews)
    Closed 8:00 am - 5:00 pm

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    Services - Sea Star Realty

    Property management

    Buyer's agent

    Listing agent

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    Southern Breeze is the worst rental I've ever stayed at. Was told that we couldn't check in before 4 since a supervisor needed to inspect the property before it could be occupied. Nothing in the description is accurate other than the address ! The carpet in all 5 bedrooms and the hallway was by far the dirtiest I've ever seen. The master carpet was so dirty I bought carpet cleaner and cleaned it myself. The bar stools & one of the dinning room chairs were dirty & stained. All the walls need a good scrubbing . I don't think they've cleaned the property since the end of last season. When we arrived the pool was green . They sent someone out that night when we called to inform them . Finally on Friday the pool was clear after several more cleanings. I was appalled that they charged me $200 for a pet fee for my 12# Cavalier since it was obvious that every dog before her had used this home as a indoor potty. They did say they would send a cleaning crew on Monday to take care of the issues. No one in our party of 10 , 3 different families wanted to wait all day to have cleaning done that should have already been done prior to our arrival. I still feel we should have been compensated money .

    Loose plank.  Tripping hazard.

    I stayed at one of the Portofino IV propertie summer of 2022. Before staying at the rental, I prepared myself by reading the reviews. The other reviews I read seemed picky, however they are accurate! I called the realty company in advance to address any problems in advance but they rehearse responses: "If you have any problems during your stay, call us and we will dispatch someone to address it." The property advertises a washer and dryer. I asked if the washer was high-efficiency in order to bring the right kind of detergent. Sea Star Realty said they didn't know. However, when we arrived they gave us a welcome package with laundry detergent. So...they didn't know what kind of washing machine they had, but they provided detergent? I would think that someone could think through this and determine what kind of washer was on premises. I was trying to plan my vacation in advance, but no one could answer BASIC questions. Before I left for vacation, I asked what kind of coffee maker they had. They stated it was a traditional 8-10 cup brewing machine. So we packed OUR Keurig Coffee maker in order to use it instead. However, when we arrived, there were 4 coffee makers: two traditional brewers, and two small Keurig's. Our coffee maker was the 5th. The realty company is not aware of what is on the property. We used our Keurig coffee maker, because ours was CLEAN compared to what they have. When we arrived, we lacked linens, wash cloths, and towels. We called. It was after 9 PM before we received them. The last thing you want after traveling all day. This is after a long day of traveling. However, by the end of the week we realized there were TOO many problems for this to have been a simple clerical error. There are fundamental problems with Sea Star Realty. The rental agency does NOT work on Sundays. Unless it's an emergency, you have to leave a voicemail. They also do not work holidays! So, keep this in mind if you're book over Memorial Day, Independence Day, Labor Day. At least hotels are staffed 24 x 7 x 365. This "professional" place is not. The Portofino IV property is not clean. The cleaning service wiped the counters, vacuumed, but missed several areas and they don't dust. The window seals, blinds and hard to reach areas are FILTHY; they haven't been cleaned in YEARS. Places like closets, laundry area, underneath the tables and bed are dirty. They have dust, cobwebs, sand from the beach. Even one of my TEENAGE boys commented on how sandy and dirty it was. Again, my teenage son (whose room at home is a disaster) thought this place was dirty. The carpets are dated, and could be a problem for someone with ALLERGIES. They were also dirty when we arrived. Fortunately there was a vacuum cleaner and we vacuumed the rugs ourselves. Yes, we cleaned the house before we settled in. There are two Lazy Susan cabinets in the kitchen. They are broken and don't rotate well. We cook a lot. Be aware that some of the cookware is fine, but others like the sheet pan are dirty, RUSTED and bent. If you're eating out you'll be fine, but it will be challenging to prepare meals here. Also the kitchen is a galley kitchen and is small. The refrigerator is small relative to the size of the house. For a house that can hold 15+ people it doesn't meet the needs of a group this size. Our refrigerator was crammed full all week, and we shopped 5 out of 7 days to keep it stocked. In addition, we had to rely on multiple coolers to refrigerate our food. There is a loose plank by the front door. It is a tripping hazard. We have two in our party that are over 80 years old. This is bad. Wicker furniture is broken, so we loved out of our suitcases. 4 people. 4 suitcases. 1 room. Very cramped. Problems from previous reviewers are still a problem. The master sink is STILL stopped up months later I called the realty company 6+ times while we were there. They said they would address them. However they called saying there was an emergency and couldn't make it, but we were next. A week later no one ever arrived to solve the problems. The day we were leaving a Sea Star car blocked us in the property preventing us from leaving and the car owner disappeared into another property. Sea Star Realty refused to give us a late checkout even though we couldn't leave and their employee/contractor was the root of the problem. They threatened us with a late fee even though they were the problem. How can so many things can be wrong in such a short period of time? My family uses Airbnb and VRBO frequently on vacations. I know what a professional agency is and what is not. Sea Star Realty falls into the latter category. You are just a number to Sea Star Realty. You are just another renter in the turnstyle of vacation property rentals. Sadly, they are the most unprofessional, least communicative, and worst run agency I have ever experienced in all my years of renting.

    Wires hanging

    Worse rental company ever. The description was full of lies. No steps to access beach, no inlet front gazebo as stated and no free standing ice maker. When I called, Taylor said they weren't responsible for typos or incorrect descriptions. I told her it was blatant lies. We had the county code enforcement come by and found numerous issues. We had to endure 3 days of people in and out fixing a lot of issues. The local tv station came by and did a feature on TV about the issues we had. We paid almost $6000 and they gave us $500 back. They said we were GENEROUSLY compensated. DO NOT USE THEM!

    Cleaning supplies I had to buy so our feet wouldn't be black.

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    We have our home listed with Sea Star for summer rentals. The staff is responsive and friendly. We love the service we have received!

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    RE/MAX Southern Shores

    RE/MAX Southern Shores

    (9 reviews)

    After having multiple conversations in a months time with a realtor named Skyler Hearl, about our…read more(four people in total- one couple and two separate moves and looking for another couple) moving to South Carolina from Utah. She agreed to become our agent for the Myrtle Beach Conway area. We all hit the net and found multiple listings, and sent those request to her to review. Durning several conversations about our time there being short, we would like to see as many houses as we possibly can and that we started out in the Columbia area with agents. We at first had a set date for Sunday, which she really didn't want to do. It happened that we were able to get ahead of schedule due to some of the Columbia listings had just got contracts on them and that we had a free day open so we reached out to her and let her know that if she would like to move up the schedule it's doable and will free up the Sunday. She gladly agreed to do so...then at 5am on the day of the viewings, she dropped us like a hot potato saying that she can't represent us, and that her "team" decided the same thing. via email, even after being asked to send texts, that the email is attached to a business computer and not the phone so access is limited. So we flew out here to South Carolina to look at homes and the ones in the Myrtle Beach / Conway area, now is a total bust. Now we're lost, pissed and over this and yes, you probably guessed it, a text was sent with some extremely chose words in it, but after spending time , a boat load of money and adjusting to her schedule; can you blame it. In short: Do not use this real estate agent and or if true the "team". The whole time while setting up the schedule she just seem more interested in her baseball games and private life then trying to work with customers and earn a commission. This should have been our red flag from the start. Apparently this girl does not want to do her job if it gets in the way of her personal life, there definitely isn't a feeling of drive.

    Looking for a place in Myrtle Beach? contact Kristin Boullion. We live out of state and we were…read morelooking for someone to list our condo in Myrtle Beach, SC and Kristin came highly recommended. She did a fantastic job with the listing and was available 24/7 to answer the multiple questions that we had as sellers. As offers came in she helped us with recommendations on who to choose for a plumber to fix a few minor last minute things along with an accountant to help us with the closing papers. In the end with the closer she also recommended the final sale our sale of our place was very smooth. I would highly recommend Kristin in any future buying or selling in the Myrtle Beach area

    Garden City Realty

    Garden City Realty

    (74 reviews)

    We rented Casa Costilia A & B for thanksgiving. The property sat right on the beach & was…read moredriving/golf ride from local grocery stores which was a plus. If you're looking to book a location just for a family visit this is ideal as it accommodates a large group with great parking. The house came equipped with everything you would need in a kitchen. It was advised as only having a drip coffee machine however, it offered a kerig with drip and k cup option. It also had an iron the laundry room in which the property company said was not included. I would suggest better TVs in a home that accommodates such a large group. The volume in the casa a was difficult to hear. My suggestion- increase the guest experience by investing in a better TV brand (Sony or Samsung) with a larger inch. We all set in one house trying to watch a Christmas movie and it was really hard. For the rental company & home owner- maybe include better instructions on where the separate piles should go upon check-out. Should they be left in the room? Should they be left in the kitchen? Overall, this was a great house for our group and the kitchen that allowed us to make Thanksgiving dinner easily. Oh! A portable stand would be great too! It'll help multiple chefs! Thank you to the home owner for answering the phone for our questions.

    This house was in poor condition nothing like photos that they advertised. They should be ashamed…read moreof themselves, they did not care. I trusted them with my family. There was mold everywhere in the house. The pool didn't work. The pool deck was completely in disarray leaks throughout the house on the phone constantly every day. How was that a vacation for my family? The house was sold a week after we left, which I did find out who the seller was, and I did find out who the buyer was, and they knew about it. They did not want to put any more effort into making sure that we enjoyed Our vacation and that we were safe in the environment that we paid for . I am contacting Town officials in Surfside Beach and I will continue to reach out to our legislators government to hold them accountable for doing what they did . I didn't even get an apology. I just got excuses that returns to me. The most I will do everything in my power to make sure that hard working people don't get taken advantage of by them.

    Beach Realty - How staff speaks to other people

    Beach Realty

    (5 reviews)

    Key Lime Pie 1808 Dolphin Street has BED BUGS Beach Realty…read moredid not have a plan or procedures in place for this issue. We spent a lot of vacation time and our money cleaning our personal items. Owner of the home did not show any concern for compensation of our expenses and lost vacation time.

    On June 7, 2011, my family and I were renting a beach house in Garden City. We were looking for…read moreanother house to rent for our next trip, and five of us walked up to a property offered by Beach Realty. One of us went into Beach Realty's office (which is across the street from the property we were interested in) and obtained a key from an agent inside to look around. I knew others in my family would like to see the house, so I called them over. I took the elevator to the ground level to meet them. Seven more members of my family walked up from the beach and rinsed the sand off of their feet like normal, courteous people would do. I attempted to open the elevator door (which I just left), but it appeared to be stuck, so I pulled forcefully on the door several times. When I realized it was magnetically locked, I stopped. The next moment, an agent from Beach Realty walked across the street to us rapidly and belligerently firing off successive questions without attempting to give us a chance to answer. Here is how the nearly one-sided encounter went: "What are you doing?" "What are you doing to my house?" "What are you doing to my house?" "What are you doing to my house?" "How would you like it if I came to your house and jerked on the door?" "How would you like it if I came to your house and jerked on the door?" "How would you like it?" "How would you like it if I came to your house and jerked on the door?" "You're up here using my water, yanking on my door..." I was finally able to talk over him loudly enough to let him know we had the key, and were viewing the house. During our entire encounter, he maintained a belligerent tone. He said, "That was one guy, I wasn't expecting a herd of people." Condescendingly being described as a herd is derogatory. In Beach Realty's own brochure, the house is listed as "accommodates 26". At this point, there were 12 of us at the house. So, the agent's derogatory use of the word "herd" is indefensible. The agent walked away unapologetically. I completely understand the agent's concern for the property, but belligerence towards customers is a no-no. Aside from the fact that we were potential renters, you just don't talk to people like that, especially if they are in your city spending money and your business revolves around tourism. In a matter of 30 seconds, our level of interest in the house went from probable to being proponents of an all-out boycott of the entire Beach Realty company. The agent's belligerent attitude cost Beach Realty money--bottom line. Avoid this company.

    Beach Realty

    Beach Realty

    (16 reviews)

    great services and loved the rental it was an amazing experience thank you so much we had the best…read moretime ever

    1037 S. Waccamaw Drive - VERY DISAPPOINTING! DO NOT stay at this property if you are looking for a…read morebeautiful, clean house! As soon as we walked in there was a terrible smell, not sure if it was smoke or burnt food! Either way a thorough cleaning would have helped! Not even close! This property was filthy! The first thing you see is the living area with disgusting, filthy, ripped furniture! We were literally shocked that they would even rent it this way! Through out the vacation we had to have the furniture covered with sheets to sit on it! The one chair was literally broken! Sheets from the "linen package" were left in plastic bins in the living rooms, when we went to make the beds the mattress pads were stained and dirty! We called immediately and were told they would send some from housekeeping. She came but basically nothing she could do, had someone else come to vacuum and mop the kitchen floor. She called to have someone bring mattress pads. She agreed the property was not clean, sand and dust on the dressers, mattress pads, stains on furniture, sticky food on floor, bugs in the fridge. They said they would bring clean mattress pads which they never did. When I called again on Monday and spoke to someone again on Monday he didn't do anything either. I told him we spent the first evening of our vacation cleaning and at Walmart buying mattress covers, cleaning supplies and candles he said he was surprised as they had not received other complaints! He said he would speak to the owner. Still no return call, I called again Thursday and offered to email pictures and explain what we were dealing with he said that would be good and he would "speak to the own..." He did call back Thursday evening and left a message while we were at dinner and saying he had not heard back from the owner, "he must be speaking to the home owner and as soon as he gets back to me I will give you a call." It's Sunday evening, we have returned home from our trip. I have heard nothing but they will be hearing from me again... I gave one star for the location, beach front and the outside of the home. However, pool was never cleaned had Aton of sand in it when we got there and even more when we left. Grill is disgusting...do not plan on cooking on the grill because no one cleans that either!

    Stay & Play Myrtle Beach

    Stay & Play Myrtle Beach

    (7 reviews)

    My family and I rented a property through Stay and Play right after I retired from the U.S. Army…read more When moving in, the house was clearly not move in ready. Floors were messed up, paint was messed up, we found a dirty sock under the bed in the master bedroom, yard wasn't maintained, etc. We purchased a home and moved out prior to the end of lease and paid a company to clean the house and get everything to a state of cleanliness better than how we received it. Candance Griffith walked thought the home and sent us a list of deficiencies. My family and I went to the home and fixed the deficiencies, sending Candance photos to show what was done. The house was absolutely in better shape than how we received it, and this is coming from a Senior Leader from the 82nd Airborne Division with two decades of service during a time of war. When it was time to receive out $2200 deposit, we received $1230. Apparently they paid a company over $500 to clean a house that was cleaned???!!! It is what it is though. Just wanted to verbalize my experience with this property management company. Merry Christmas and Happy New Year! Hopefully you're not moving out and expecting to get your deposit back for the holiday season!

    Such a tremendous disappointment. Leased an absolutely filthy unit. Management said it was…read morecleaned. Gave me the number for the cleaners who gave me the run-around, and I finally cleaned myself. Previous tenant was there for FIVE YEARS AND IT WAS NEVER PAINTED. The carbon monoxide detector fell off the wall; The doorbell was broken; After paying my rent months in advance, never causing an issue; they kept over 800$ of my security deposit for all the repairs they didn't do when I moved in. Then threaten me that if I post a review they will twist it and make me look like it is all my fault. DONT RENT FROM THEM. THEY ARE SNEAKY WITH "WELL YOU SIGNED THE PAPER THAT SAID" ..... I HAVE PICTURES OF ALL THE DIRT!!!

    iTrip Vacations Myrtle Beach South

    iTrip Vacations Myrtle Beach South

    (3 reviews)

    Absolutely NOT!!! North Beach Resort #402 nasty everything!! Not as represented on AD! Dining…read morechairs wobbly & broken, leaky ceiling, shredded dining room rug, broken clothes dryer, garden tub with NO hot water, several mattress frames wobbly, two mattresses with springs poking through, rotten outdoor cushions and broken furniture .. and this just names a few. Dealing with this place was a full time job!! $6500 waste of money. Had a sweet time with the family but being on the phone with iTrip was horrendous!! They had to replace a broken ceiling fan with broken light fixture and initially advised me to "change the light bulb" when i made the call about it not working. NEVER use this company!!!

    Great unit and great owners but Itrip management of the property is not run well at all. We rented…read morea unit for 3 months. The day we arrived there were no shower curtains. Called Itrip and talked to Mandy. She apologized and made an excuse that housekeeping did a deep clean . But how do you forget to put shower curtains up in 2 bathrooms ? It was 2 days until they put up shower curtains. Then 3 different times we were locked out of our unit and the electronic code access lock was completely dead. Again Mandy made excuses that included salt air and defect in unit and she was calling the manufacturer. The fact is they used cheap batteries and/or the unit needed to be replaced . I contacted owners through instagram and they were not happy.Also the emergency Itrip contact number listed in the unit was an outdated contact and was posted but not the right phone number anymore. That was really a pain when we were locked out the first time .And again,the unit and unit owners were awesome but I will not deal with Mandy or Itrips again

    Sea Star Realty - vacation_rentals - Updated May 2026

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