Attention to detail is VERY lacking, but the setting is a delight…read more
I love The Boship. It's a 5 minute drive from my parent's home and we pop in regularly. It always had a Fawlty Towers vibe. It was never slick. But the food was great and the atmosphere was so relaxed. We'd often have the entire dining room to ourselves. Not good for the owners, be we liked the peacefulness. And, best of all, they welcome pets.
The hotel recently changed hands, and the surprisingly extensive grounds have been replanted and dotted with garden furniture and large ornaments. There is a regimented forest of Ash trees and a pool and a peacock and two lakes with row boats and a kitsch swan pedal-oh and several gazebos..
We went there last weekend for afternoon tea to celebrate my Mother's birthday. We had booked for 6 but had a last minute change to 8. We arrived to a warm welcome and wandered about in the gardens. There was no one about. None of the tables that had been used had been cleared. It all looked rather abandoned. Eventually a waiter appeared and said 'How many of you are there?' We said hello and did a head count for him. 'Eight'. We were in the doorway to the garden by the entrance to the pool. 'You wanna sit here?' he blurted out, gesturing to the nearest table. There was a paper Starbucks coffee cup left on it. 'No thank you. We'd like two tables put together further in the garden please'. He turned and left without a word and sometime later emerged with a colleague and laid two tables for us.
We asked for tea, finger sandwiches and scones with proper fresh cream and jam. What arrived was very plain big triangle sandwiches, with no garnish. Just tuna, turkey and cheese and processed ham pitted with air bubbles on supermarket bread. The scones were mean little bullet-like supermarket ones and the cream was dazzlingly brilliant white and sugar-sweet and foam-like. Two small pots of tea were brought out with 3 tea bags in each. There is so much amazing produce available in that area. They could have put together an amazing cream tea and charged a few quid more if need be (ours was £9.90 a head). They could set up tables dotted around the grounds. If felt like they were just doing the bare minimum to maximise profits.
I had instantly realised that they had brought out tea and food for 6 people, not 8. The 12 scones were a clear indication I was correct. But as the quality was so lacking, we counted this as a blessing. The tea ran out after one and a half cups each. I went to find a waiter to ask for either some hot water or just more fresh pots. No one was in sight. I asked at reception and was told 'This is reception. I don't serve tea. You need a waiter'. Indeed. I headed into the bar and asked for more tea. Then, later, the girl on reception left here computer and came and served us the tea. Such a contradiction.
Then I went to pay before my father jumped in. It seemed very expensive. They hadn't allowed for a deposit that had been placed and had charged us for 8 people. They had also charged us full price for the second round of tea. After some debating, the waiter went to the kitchen to confirm how many people they had catered for. It had been 6, because luckily no one thought to convey the change of booking to the kitchen. They deducted two lots of £9.90, but refused to deduct the £20 for the second round of tea.
But all in all, we had a delightful afternoon. We could have stayed until nightfall. They never hurry or rush you away. We wandered the grounds. Walked our dog. Played on the swings and climbing frame (my niece) and sat by the lake and chatted and took photos. The setting is really beautiful, and in a few years, when the new planting has been given a chance to get established and grown in, it will be even more charming.
However, I very much doubt I'll be back to see it. Note to owner, Afternoon tea should come with limitless pots of tea, especially when your house blend is PG Tips.