I can't say enough good things about Carol and her team. I live in West Covina and my Uncle Wayne…read morelived at Silverado San Juan Capistrano Assisted Living. So it was very difficult for me to visit him often. That's where Angel On My Shoulder comes in. They coordinated with Wayne's doctors and the facility outstandingly. I never had to worry. They carefully monitored him from making sure he had enough shirts to changes in his diet. They would visit Wayne twice a week and take him for walks around the facility. All the coordinators at Angel On My Shoulder have excellent bedside manners. Just talk to Carol for five minutes and you'll know what I mean. If I find myself in a position to be a trustee again I will definitely call them.

Working with Carol Freeborn has been a true blessing! Her care and concern benefit the client and…read moretheir family through every step of the way, during difficult decision making. I appreciate all she has to offer and the organized manner in which she provides. Thank you for serving the community in more ways than 1!

I worked at Healthy at Home and came away from my experience with a deeper appreciation for…read morecaregivers and the ones they care for. Healthy at Home is the model in caregiving - compassionate, respectful, timely, at the ready. When a caregiver is needed it is usually during a very difficult period in a family's life - illness, aging, injury. Healthy at Home understands and is there for you and your loved one in need. You are in caring and professional hands with Healthy at Home.

We had a horrible experience today with this company. I called them on Friday, and the initial…read morehome visit on Saturday went well. But then this company's performance went downhill from there. Steve Orta said he had a care giver by the name of Sonia Lenville lined up to arrive at our house today at 8:00AM. I called him at 8:15 and advised him Sonia had not yet shown up. He tried calling her, but no answer. Steve then called and said he would work to find someone else. My wife had knee surgery yesterday, and I had a funeral to attend today. I was running out of time On a very stressful day. Steve lives very close to us, and I asked if he would come until he found a replacement. That is the last I heard from Steve. I was left to sort out his mess with this very unreliable Sonia on my own. I would steer clear of Steve, Sonia Lenville and Healthy at Home. They are a 3-ring circus.

Jim K. and the team at Home Instead are caring and compassionate caregivers who understand the…read moresensitivity and flexibility required to take care of a family member who is (perhaps suddenly) in need of help. When my parent got injured and was coming home from the hospital for a long rehab, a close friend who is a geriatric social worker referred Home Instead to us. I could not have been more grateful. The communication, the attention to detail, the light touch, all went a long way in getting my parent back on their feet and able to regain some independence. Throughout the process, whenever there was a question, or concern, or even scheduling request-I could get a hold of Jim K. with ease and things were handled immediately. If you find yourself in the unfortunate position of needing home care, the silver-lining will be working with Jim and the Home Instead team. They're fantastic.

I wanted to write a quick review of Home Instead. When my father turned 90 he was still living…read morealone but needed help around the house on occasion. Home instead helped us work with his VA benefit so he could have someone come into his home to help him a few days a week. We chose Monday, Wednesday and Friday. Home Instead was so understanding and flexible working with my father until we had the perfect match for him. Linda became almost like a relative to our family because she was so caring and helpful. She helped my dad around the house, drove him to the store to shop and provided companionship! My father lived another 5 years after 90 and I believe Linda and Home Instead were a big part of him being able to enjoy his final years. Thank you Linda & Home Instead!

We love working with Jane and would highly recommend her to help any family in need of finding a…read moresenior community for themselves or a loved one. It's such a new frontier , and she helped us to navigate the process, including the understanding that what our family is going through is what a lot of families experience. Jane is a trusted resource.

I had the pleasure of meeting Jane 7 years ago and again this May she I needed Board and care…read moreplacement for a family member with dementia. We found a place and he was transferred there by first week in June. Jane again took time to show us different homes, explained everything about these facilities and just wanted us to find one we felt happy with. You cannot find anyone who is more caring and who will stay with you until you find what you need.

I was really hopeful this place would workout, it being local and more affordable than others. But…read moreI guess you get what you pay for. My family needed companion care for my 87 year old grandma. We spoke to Darla and received a free assessment to better serve my grandmother's needs & Set up our days and times. On the expected date of arrival no one showed! I then called to inquire what happen, and I was told there must've been a miscommunication and the girl that was picked out for us had already taken a full-time position. I was then offered the following day with a new caregiver, I politely agreed. That next morning I received a phone call from Darla explaining The caregiver schedule to come will not be coming. So she would be sending her assistant instead. Giving the benefit of the doubt I agreed. Two hours into the four hour shift I was pulled aside by the assistant and rudely judged and shamed for "drug paraphernalia" seen on an outdoor table. This drug paraphernalia she referred to was a small marijuana pipe that one is legal in the state of California and two medically prescribed to a member of my household and has been prescribed to that person for years. When I tried to explain that to her she became agitated and rude. I stated that I wasn't sure if this was going to work out, I don't think it's appropriate to be judge and treated poorly in my own home. She then snapped back at me saying "If this isn't going to work out I need to know now"! I explained that I wanted to discuss it with her boss. Her response was "NO! I am her assistant you'll deal with me, if this isn't gonna work out I want to know now because I am leaving"!! So I kindly dismissed and and she stormed out. Her behavior was so unbelievably unprofessional!! I could understand there being an issue if someone was smoking around her or other caregivers but that was not the case.

First, I want to say that the service we received from our caregiver Dahlia was outstanding. She…read morewas very knowledgeable, dependable and always worked hard to take care of my dad's needs. I felt she truly cared and that's why they got two stars instead of zero. Dahlia gets five stars! Unfortunately, Home Helpers recently sent us a letter stating they were going to have to change their fee schedule due to changing labor laws. Of course, they had known about this change for quite some time and they had time to plan for it. However, they advised that our fee increase was to go into effect less than a week after we received the letter. This gave us little to no time to make any changes. Darla, the manager, also tried to make it sound like we, personally, could be sued if she didn't implement the fee increases. The is ridiculous and just seemed to be written to intimidate us. She wrote, "This has to go into effect on November the 7th as there are cases that have gone to court on the caregivers not being paid correctly, which means you and I will be sued." For the record, I don't think it was the huge fee increase that bothered me as much as the lack of time for us to make plans. Fortunately, we were able to make arrangements with another company. Darla then told us that "It is really a shame that you will not pay her what she is worth. Good luck" Doesn't really appear that their management is very compassionate to seniors unfortunately. Again, Dahlia, the caretaker was awesome. Management not so much.

This NAVY .thank you for Amazing DR and Amazing Team they…read moredid the best for me my husband .and my two son . They .have best experience .they take good care .this place we can trust .and they bill my family to be happy better .what my family lost now we have life back. THANK YOU AMAZING DR AND AMAZING TEAM .FROM NAVY AND FAMILY

Careworks is a fantastic company to work for! They are caring, considerate and more than fair…read more Rench is AWESOME!! She Listens and she really cares!

Had to call the police on the caregiver and still have not heard back from anybody concerning the…read moreillegal activities carried out by her, their employee. We found out they were charging Home nursing prices for a non nurse caregiver. the caregiver carried out medical tasks that she had no license for and then destroyed our personal log book.we caught it all on video and no one at the company has ever called to remedy the problem. they have the billing department making threats but no one at the top,if there is anyone?No one is Reaching out.Despite multiple calls and complaints during the altercation,everyone lost their telephones.Months later they still can not pick up a telephone and ask what the hell happened!?!?!

HOME CARE ASSISTANCE is one of the best places to get help when needed, they make their care…read moregivers sufficient with the trainings and they really care for the clients.

We turned to Right at Home Care after my father had surgery and needed immediate support at home…read moreunexpectedly. It was our first time navigating this kind of service, and honestly, we didn't know what to expect. From the start, they moved quickly. They came out right away to assess the situation, made clear and thoughtful recommendations, and matched us with caregivers who were genuinely excellent. No scrambling, no gaps, they just handled it. Rebecca and Lauren managed everything on the care coordination side, and they were outstanding. Responsive, proactive, and easy to communicate with throughout the entire process. That kind of communication matters enormously when your family is stressed and trying to make good decisions fast. The caregivers themselves were professional, kind, and clearly knew what they were doing. My father was well looked after, and that peace of mind is hard to put a price on. If you're on the fence about whether a service like this is worth it, it is. We're grateful we found them when we needed it most.

Right at home is amazing. The care team was highly knowledgeable and very sweet. The administrator…read moreLaura knows a lot about caregiving and nursing, and she makes sure to visit the clients multiple times to train and assist their caregivers. Laura provides valuable solutions to improve the patients quality of life and health. She taught me so many things, and was a great resource to lean on professionally and personally. They will pair your relative or loved one with a perfect companion. Everyone at the agency is amazing, sweet, and goes above and beyond. My grandma really loved Tanya. Tanya was so nice to my grandma, was caring, helpful, and just generally so sweet. Grandma and Tanya got along so well!!!!I think my grandma loved Tanya more than me haha! Tanya did an amazing job at changing grandma, feeding her, keeping her calm, and just generally taking care of her. My grandma always looked forward to seeing Tanya! Tanya helped out with so much at the house so I could finally rest while taking care of my grandma. The care team gave me tips and tricks to take better care of my grandma. Tanya and the team always showed up early, and stayed a little late afterword to spend time with grandma chatting with her. Tanya was able to calm grandma down when she was anxious about or in pain. Her wound care was perfect! I would recommend right at home to everyone. They went above and beyond taking care of grandma, and by extension taking care of me!

I've been coming here for as long as I can remember and have never had a bad experience until now…read more The nurses and front desk staff are always friendly and helpful, no complaints there. My primary care doctor, Dr. Serna, is amazing and always takes great care of me. I had an appointment with her today, but the office called to let me know she wasn't in and asked if I wanted to reschedule or see another doctor. Since I've been in significant ear pain, I chose to see Dr. Ashizawa just to get a referral to an ENT. My appointment was at 3:00, but he didn't come in until 3:50. After briefly looking in my ear and doing a quick ear drum test, he said nothing was wrong and that there was nothing more he could do. I asked if he could please send a referral to an ENT since I'm in a lot of pain and pressure, but he shrugged and said there was no point because they wouldn't do anything different. That's simply not true, he barely investigated the issue. I left after two hours with no diagnosis or help and am now debating whether to go to the ER or pay out of pocket to see a specialist. I'd highly recommend avoiding Dr. Ashizawa, he seemed completely dismissive and uninterested in helping his patients.

So glad to have my Memorial Care insurance back again five star service every time never a long…read morewait caring, and considerate staff