Looking for a quality senior living facility for your parents is not easy but the ownership group…read moreat Vividus did a great job of navigating me through the process and making the transition a smooth one. The quality of care and the facility in general was amongst the best we found in South Orange County and I would definitely recommend this facility to anyone looking for high quality care

My Mother has been a resident at Vividus Senior Living (Laguna Niguel) for the past year. During…read morethat period, we have found that the attention and care given to all of the residents in the home is unsurpassed. The caregivers are truly that-care givers, and the facility is kept up to a 5 star hotel's standards. Having had to move her from an Assisted Living Facility in San Clemente due to the lack of organization, cleanliness and just plain lack of care for the individual residents, the difference between theVividus experience and the corporate mentality of care is quite simply apples and oranges. I would highly recommend Bobby and any of his facilities, as they are top notch!

Kathy was a wealth of knowledge in a sea of information and so very helpful when we were trying to…read morefigure out a good fit for my mother-in-law. There is so much out there, and she really dialed us in with places that fit both our budget and mom's needs. The touring appointments that she set for us were all good options, and I feel like we would have been happy with any of the ones she had recommended. Note: Kathy gets compensated by the facilities, so there's no cost to you for her expertise and guidance. Highly recommend.

Kathy is an angel. She is knowledgeable and kind. She is connected here in oc. She truly cares and…read morewants families to be happy and thrive. I highly recommend her!!!

I cannot speak highly enough of Steve Wanamaker at Oasis Senior Advisors in Orange County. From the…read moremoment we connected, he was fast, efficient, and incredibly knowledgeable. What truly sets him apart is his kindness and compassion--qualities that mean everything during such an emotional and overwhelming time. He took the time to really understand our family's needs and guided me through every step of the process with warmth and professionalism. His personable nature made it easy to trust his recommendations, and his strong relationships with board and care owners ensured we had access to quality options quickly. Thanks to his expertise and dedication, we found the perfect fit for our loved one and felt supported every step of the way. I wholeheartedly recommend Steve at Oasis Senior Advisors to anyone navigating elder care decisions.

I was no longer able to care for my 87 year old husband with Alzheimer's so I reached out to Steve…read moreWanamaker who made the placement process so easy ...in 10 days he was in a beautiful facility...a perfect place for both of us

Although my mom's stay at the Royal Inns was short, she received the very best treatment from the…read morestaff. Choosing this home was the best decision we could have made. We highly recommend this beautiful home.

They are fantastic!" So helpful and I put my faith and trust in them to care for my mother…read more Madison is awesome and so is Mariannia. The owner director Alan Shelley is hands on. And takes the time to play a game of cards or just sit and talk to the residents at Royal Inns 1 and 2. I would highly recommend them for you're family member 100%.

In seeing other reviews in defense of this board and care, I'm going to drop some photos as…read moreevidence of how the business owners operate their business and the poor, substandard quality of care. Photo 1: family member had UTI (3 total in the 5 months residing there). Caregivers would not toilet them & so I toileted them when I found them sitting in this undignified mess. This is not the only time improper toileting happened. Photo 2: is this how you would remind your staff about how to store q-tips? Photo 3: this is the bathing chair my family member was left alone in - with wheels unlocked - and subsequently fell out of, breaking their shoulder. Please, heed this warning and keep looking for a board & care that actually cares. Since moving my family member, they have not had one UTI, not one fall nor broken bone & have help from people who do not view them as a burden. Shame on Laguna Palms.

Laguna Palms is awesome! Their staff is very attentive and very knowledgeable in their care. My…read moregrandmother wasn't an easy person to handle but I am very grateful for them all. Michael and Julieta being very hands made me feel at ease knowing they are able to care for her as I wish I could've done in my own home. The home is secured and well staffed. After doing my extensive research on assisted livings, I know I chose the right place! Thank you so much for going above and beyond!

As she grew older, Norma, our mother/mother-in-law requested that she move to a "retirement" home…read more She was widowed, eighty years old and had grown tired of life alone. She was no longer able to manage the single residence home she owned and she needed assistance with necessary survival chores. With our support, we visited numerous "high-end" options, ranging in cost from $10,000 to $12,000 a month. Norma cycled through several of these very expensive options so we have a very good "database" to make comparisons. In one "high end" residence she was left unattended in the shower. She fell and broke her back. In the next residence her jewelry was stolen including her wedding ring. The third residence was in constant flux, with staff turnover confusing and disrupting. Her fourth luxury residence offered great programs but the large facility was severely understaffed and the staff often complained to us that they could not do their work. That meant Norma was often left alone without the periodic checks (that she paid for) and no one able to escort her to any of the activities. All of this got worse as Norma transitioned into her nineties, she became increasingly frail. At the same time, despite marketing promises, the "rent" continued to increase, dangerously depleting resources. We sought alternatives. We had avoided board and care facilities because of the rumors that they provided insufficient and unprofessional care. We were referred to Harbor Care Homes as the best facility in Southern Orange County. We contacted the owners, Scott and Ryan to visit. They have six homes, all relatively close to each other. Scott and Ryan also live in the area of their homes. We visited two Harbor Care Homes where there was a vacancy. The homes were spotless. We couldn't find any dust. (One of our concerns in the "luxury" facilities was the very poor housekeeping). That was certainly not the case with the Harbor home. Scott and Ryan made a very impressive presentation that indicated they were very knowledgeable about aging and with needs and concerns of families. This was not a sales presentation but an impressive display of their professionalism. As we toured the two facilities, it was apparent that Scott and Ryan knew all the residents and had a comfortable relationship with staff. This disconfirmed the rumors we had heard about board and care homes. We mentioned the homes were spotless, they also were very well landscaped and fit seamlessly into the neighborhood. We moved Norma into Harbor Care. She never seemed happier. The staff was physically available 24 hours/day. They were kind and loving. We visited often and always were impressed by the open and welcoming attitude of the caregivers. Norma had social contact during most waking hours which was very important and in stark contrast to the isolation in the luxury facilities. Not only that, Scott and Ryan were always available for assistance and even sent us pictures of Norma with both of them beside her. These are very nice, responsible young men. We are grateful for the care they provided Norma in the last days of her life.

After 31 days of being at Harbor Care Homes, we felt our mother's safety was at risk as well as…read morebeing neglected, even while being on hospice. With several falls, injuries and a hospitalization, in addition to refusing to call 911, we immediately moved to a more supportive and caring home. Harbor uses word manipulation in their advertising to attract business, however do not offer what they state. It just did not feel like a "care" home. Unfortunately I would not recommend this facility for your loved ones needing sincere care and support. Thank you for the response. The fact that you used the verbiage "constant", in your reply, describes exactly the sentiment of Harbor, that we/she was a bother. It was never about the money, as we offered to pay more for better care and it was declined. All we wanted was a safe and caring place for my Mom and unfortunately the standard at Harbor was not that. The pictures I posted tell only 60% of what she endured, and "context " enough to express our experience; not to mention twice her laying on the floor for hours because staff was not able to lift her (or call for help) until my brother or I arrived. This is not personal, I understand you have a business to run, however the care level at Harbor left us with a lot to be desired. I do appreciate you working with us to accommodate your protocols and wish you and your families all the best.

Our Mom recently moved into The Royal Inn I and has been treated like a part of the family. The…read moremain caregiver has been there for over eight years and goes out of her way to make everyone feel welcome. Most recently, they celebrated a 99 year-old birthday with dancing and music. The food quality is very good, too. The owner, Al, is a frequent presence. He is a great communicator and provides a very homey environment.

The Royal Inns 1 is a great find. One of the hardest events one has is moving a loved one to a…read moreresidental care facility. The Royal Inns managed by Al and his family made this transition a comfortable and wise decision. The on-site staff is beyond "staff" and actually becomes "the extended family". Not once did my Mother and her family feel we made a wrong decision. Better yet, my Dad loved the place and thanked me every visit for finding this home. This limited bed (6 beds I believe) facility allowed excellent care for my Dad. The tasty daily meals, the day-to-day care, the cleanliness and extended warmth to all that enter is hard to be beat (really can't be beat). They arrange for onsite visits for doctors and personal care beyond the staff's abilities. As my Dad slowly lost his abilities of movement and hearing, the staff kept us abreast of all acitivity and his needs. The facility is consistently updated. I thank Al and his family and staff for making my Dad feel as home as possible. If (okay when) my day comes, I will be more than happy to become a resident. Thanks Royal Inns, Al, his family, and the staff. You are the BEST!

My mother was a resident for 6 years at Laguna Niguel, first in assisted living and then in memory…read morecare. She was always treated with respect and dignity and genuine interest in her daily life. The ladies of the front desk continually smile for the residents and their families and guests. The medical staff was attentive and kind even in difficult moments. The daily staff in all aspects had a smile and were ready to help with any request. I recommend Aegis with all my heart for their kind care.

My mom was diagnosed w/ vascular dementia in spring of 2023 and by late 2024 it became clear she…read moreneeded to be moved to a Memory Care home. After evaluating a few places in south Orange County, the family decided to move her into Aegis of Laguna Niguel. The property was very nice and clean, rooms a perfect size and the philosophy to focus on enrichment & stimulation via various activities aligned perfectly with what we were looking for in an assisted living home. To ease the transition from home the team invited my mom and step dad to numerous events around Thanksgiving and Christmas. Every time mom entered the home she would smile as staff and residents would say "hi". Mom was set to move in early January but it became clear by mid-December we needed to move her in earlier, which Aegis quickly pivoted to helping make happen. One day after we had furnished her room in late December and one day before we moved in she fell at home and fractured her hip. Several days after her fall the family made the difficult decision to suspend all interventional treatment and begin end of life care. Mom was transported to Aegis of LN to her room and would spend the last days of her life there in hospice care. While the entire saga was very sad the family can't say enough of the ENTIRE (!!) team at Aegis of LN that helped us from beginning to end. They seamlessly pivoted from welcoming a new long term resident to one that would stay but a brief time. Their coordination with us, the hospital and hospice was simply amazing. Many thanks to Kurt and Marti for introducing us to the facility along with Ingrid, Andrew, Aileen, Jacqueline for their support and care...and everyone else that touched our lives in those last few days. We could see through these interactions that this is more than a job but a calling for all of you. If this is how you treat a loved one in your care for a week we can't imagine what you would have done for mom longer term. Thank you from the bottom of our hearts.