My girlfriend's 95 year old mother moved into this facility last week, and has generally had…read morepositive comments to report. This despite an ongoing plumbing problem that has plagued the facility for the past several days. The room was nicely cleaned prior to move in, with a new refrigerator and microwave put into operation, and tested. The move itself went smoothly and the tv/wifi service seems to be working satisfactorily. Food quality and service is reported as adequate, but nothing more. Finding a reasonably priced retirement home isn't easy in 2025. As an example, Freedom Village requires a cash outlay of over one hundred thousand dollars and monthly fees exceeding three thousand dollars for a tiny studio apartment. Meridian requires no huge upfront cost. In the case of my friend's mother, an 850:square foot one bedroom apartment with a view is under $4500:per month. Transportation to nearby shops is available, a hair salon is on the premises, and exercise classes are available. So far, no complaints.

All I can say is thank goodness Monica and Fred, horrible managers, are gone. My mother went…read morethrough so much turmoil with billing and lack of communication from both of them. They were evil and deceitful, neglected residents in all aspects of this place.

My father has been living at Sunrise of Mission Viejo for nearly four years. The facility itself is…read morehomey, comfortable, and clean, and the cost is lower than most of the other facilities I toured. But the real stars are the people who work there. The staff is kind, caring, and immensely helpful. Most importantly, they treat the elderly residents with respect. I'm especially grateful to Tisset Domingo, the Executive Director. She goes above and beyond for the residents and their families. If you are considering an assisted living facility, look no further!

My family is thrilled to have my brother live at Sunrise of Mission Viejo since 2010. The…read moreaccommodations provide us peace of mind. Given how much he loves this community, my family couldn't be happier! Sunrise commemorates the major holidays as Mother's Day, celebrated this morning. We rejoiced. I 'take my hat off' to the warm, inviting, and insightful staff!

Nothing short of exceptional comments for Watermark. The staff, the facilities food attention and…read morecleanliness. Care is taken at every step. We are very happy my mother-in-law chose Watermark for her senior years. Steven was instrumental in her transition and we really appreciate his professionalism.

I was very disappointed with my experience at Watermark Senior Living. I was bullied by a resident…read morewhile employed at the facility. What made the situation even worse was management did nothing to address the problem. Everyone deserves to be treated with dignity, kindness, and respect. When someone reports bullying, management should take the concerns seriously, listen to the person affected, and make a reasonable effort to address the situation. Unfortunately, I felt unsupported and let down by the lack of action. No one should have to feel uncomfortable, intimidated, or ignored when they bring a legitimate concern to management. I hope Watermark Senior Living takes these concerns more seriously in the future and makes a greater effort to ensure that everyone feels safe, respected, and heard. How management responds to situations like this matters, and people deserve better support when they ask for help.

My grandparents moved in together almost a year ago. They have been treated very well by staff,…read moreeven until my grandfather passed away. He needed a lot of extra care and they were so kind about helping him and reducing our stress. My grandmother is still there and likes it. The food is wonderful and there is something different every day, though there are non-rotating options like burgers, grilled chicken, and eggs. There are many activities and events, too. Also, the residents are all lovely. Shelly is the person to go to for tours! She's knowledgeable, kind, and passionate. Parking is not great there, admittedly, but the level of care you get is certainly worth it.

Do not have your loved one stay in this facility unless you put cameras to cover every inch of the…read moreroom. We had hidden cameras and proceeded to watch at least 6 employees steal from our loved one's room the night she passed away. The director did nothing but say he was embarrassed none of the employees were fired . There was a lot of concerning behavior going on and we caught it all on tape. Again I would not let anyone stay there with out have eyes on your loved one 24/7

The food was amazing. The staff is friendly and ownership is great. I would highly recomend and…read morewill be back soon.

Do not place anyone you love or care about in memory care. They could not account for 6 falls my…read moreparent had in 2 months. My parent left that facility with multiple bedsores and a severe urinary tract infection. Only cared about increasing prices for services that were not rendered. Management staff need to work on the same page.

This is seriously the nicest senior living community I have ever been to…read more The grounds are nicely maintained, the staff members are very polite and kind. The restrooms are well attended to. They have complimentary coffee stations are guests and residents. It definitely costs a pretty penny to live here but if you can afford it, it's a very nice place to call home. I greatly enjoy my visits here.

What a wonderful experience not One, but TWO of my clients have had moving into The Covington last…read moremonth! I'm a Realtor and both of my elderly clients moved in here within days of each other. I've witnessed a loving, caring and very professional staff, and would love it if my own 88 y/o Mom lived here. Truly. The activities are plentiful and the grounds are beautifully maintained. It is an EXCEPTIONAL place for our aging friends + family to not only live, but to THRIVE in their Golden Years! I had personal contact with their sales department (wanting to understand the move-in fees/etc) to the maintenance crew (hanging items & setting up TVs in the new apartment) to the health team (nurse & others) who visited day one to offer support & health information, to the resident manager making sure everything was to their liking...It was First Class!

When my sister could no longer care for her small house due to her…read moresevere back pain, she decided an assistant living facility would be her next best move. And luckily she chose Heritage Pointe. What a great place! The caregivers are so kind and knowledgeable and hard working. The management is committed to exceptional care. On move in, the staff arranged and rearranged, hung, moved, catered. They painted the apartment to the color of her choice. There is weekly sparkling housekeeping and one day laundry service. There are all levels of care from independent living to memory care. She needed help with showering and dressing. But in addition, someone would always pop by to check on her in the morning, make up her bed and set a small breakfast. And they checked on her all day. Always going the extra. There is plenty to do. There is a pool, a movie theatre, a workout room with personal trainers , an on-site physical therapist, a library, classes, lectures, guest speakers and performers, happy hour, a piano lounge, a hair salon, transportation to all of the local shops and conveniences and a coordinator to arrange a driver for doctor appointments. There are three meals in a lovely dining room. The staff and the residents are very friendly and make sure that a new arrival is introduced to and assimilated into the community and she made what became close friends In a medical emergency, Provident Mission Hospital which is a Level2 trauma center is only one mile away. In addition, Heritage Pointe offers accelerated care in their Sage Unit. We, her family, are so grateful for the loving, expert care she received in their beautiful surroundings

Our parents have been living at Heritage Point for the past six weeks and I can't say enough good…read morethings about this choice for them from the start. Lorena Arriaga has been amazing in her kind choices and words to help us all navigate this physical and emotional change. the facility is beautiful. The staff is kind there are so many activities for people to keep busy and alert and alive. Thank you Heritage Point happy Sukkot!

Outstanding staff at this solid, expertly run facility. Dining is first class with many options,…read moremaintenance around and throughout the buildings is ongoing with almost immediate response to resident requests. Health care staff is provided around the clock for everyday concerns and quick response to emergencies. Access to communication with executive staff is welcomed and easily obtained through a clearly defined pathway. Billing department is accessible and seamlessly run. Activities are too numerous to list with excellent entertainers weekly at social events. Residents are encouraged to facilitate internal activities such as library services, card games, bingo and art classes. Resident run Council serves to keep residents informed of community goings on and facilitates communication between residents and staff. Communication is further supported by online daily updates through easily used software providing all information needed to contact both staff and residents. More supportive health care is available in a separate building for skilled nursing, assisted living and advanced assisted living for those with memory deficits. Contractual agreements promise lifetime care if unable to continue full financial payment. My husband and I have lived at Freedom Village since July 2019. The care we received during the covid epidemic could only be described as 10 stars on a 5 star scale. We lived together in our apartment until his health required full time care at which time he was moved to the advanced assisted living unit next door. It takes 2 minutes to walk there to visit where I ALWAYS find him clean, well shaven, well fed (by loving caregivers) and content. He has been there almost 4 years and I have not had one negative thing to say about his care. You may find a newer building, a more prestigious address, but you will not find another retirement community that affords the outstanding home that is Freedom Village.

This facility is more than simply a place to live. It's an opportunity for a senior to live a new…read morelife, with a plan for future needs. The living spaces, the eating facilities, the exercise facilities are all first class. Everything that the senior would need for today and tomorrow are available with the added option of always having a place to live despite future financial uncertainty. To me, this is an absolute no-brainer. You've got your own spacious living unit, with refrigerator and microwave for quick snacks, dining rooms for regular meals, and on-site healthcare professionals for those trips and falls and unexpected medical emergencies. Five stars in all categories. Be sure to ask for Brett. His knowledge and professionalism are unmatched. It is worth noting that as of 2025, more than 101,000 Americans are 100 years old or older. This number will quadruple in twenty five years.