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    Recommended Reviews - Crestavilla

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    Ask the Community - Crestavilla

    Does Crestavilla take hospice patients?

    Thank you for your inquiry, Joan. Yes, Crestavilla does take hospice patients, with some restrictions. We would encourage you to call the community directly at 949.272.9772 to confirm availability and to answer any additional questions you may have.

    Don’t See Your Question? Ask Away!

    Review Highlights - Crestavilla

    The live music is a highlight of her week.

    Mentioned in 2 reviews

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    Laguna Palms - Read the review

    Laguna Palms

    3.4(5 reviews)
    1.2 mi

    In seeing other reviews in defense of this board and care, I'm going to drop some photos as…read moreevidence of how the business owners operate their business and the poor, substandard quality of care. Photo 1: family member had UTI (3 total in the 5 months residing there). Caregivers would not toilet them & so I toileted them when I found them sitting in this undignified mess. This is not the only time improper toileting happened. Photo 2: is this how you would remind your staff about how to store q-tips? Photo 3: this is the bathing chair my family member was left alone in - with wheels unlocked - and subsequently fell out of, breaking their shoulder. Please, heed this warning and keep looking for a board & care that actually cares. Since moving my family member, they have not had one UTI, not one fall nor broken bone & have help from people who do not view them as a burden. Shame on Laguna Palms.

    Laguna Palms is awesome! Their staff is very attentive and very knowledgeable in their care. My…read moregrandmother wasn't an easy person to handle but I am very grateful for them all. Michael and Julieta being very hands made me feel at ease knowing they are able to care for her as I wish I could've done in my own home. The home is secured and well staffed. After doing my extensive research on assisted livings, I know I chose the right place! Thank you so much for going above and beyond!

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    Laguna Palms - Read the review

    Read the review

    Laguna Palms - Read the review

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    Read the review

    Harbor Care Homes

    Harbor Care Homes

    4.8(16 reviews)
    5.7 mi

    Harbor Care Homes for seniors is owned by Ryan Roche and Scott Messick. They have six homes in a…read morenice neighborhood in Mission Viejo that are beautifully redone and well run by these two partners. Ryan and Scott are friendly, helpful and are good listeners. If there is an issue, they work on resolving it quickly. It is easy to get in touch with them by text or phone. I really appreciate that they work hard to keep each home running smoothly. Their website gives great descriptions of what their philosophy is and what these homes offer for seniors in need of a pleasant home environment.

    After 31 days of being at Harbor Care Homes, we felt our mother's safety was at risk as well as…read morebeing neglected, even while being on hospice. With several falls, injuries and a hospitalization, in addition to refusing to call 911, we immediately moved to a more supportive and caring home. Harbor uses word manipulation in their advertising to attract business, however do not offer what they state. It just did not feel like a "care" home. Unfortunately I would not recommend this facility for your loved ones needing sincere care and support. Thank you for the response. The fact that you used the verbiage "constant", in your reply, describes exactly the sentiment of Harbor, that we/she was a bother. It was never about the money, as we offered to pay more for better care and it was declined. All we wanted was a safe and caring place for my Mom and unfortunately the standard at Harbor was not that. The pictures I posted tell only 60% of what she endured, and "context " enough to express our experience; not to mention twice her laying on the floor for hours because staff was not able to lift her (or call for help) until my brother or I arrived. This is not personal, I understand you have a business to run, however the care level at Harbor left us with a lot to be desired. I do appreciate you working with us to accommodate your protocols and wish you and your families all the best.

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    Harbor Care Homes
    Harbor Care Homes
    Harbor Care Homes

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    The Royal Inns I

    The Royal Inns I

    5.0(8 reviews)
    6.8 mi

    Our Mom recently moved into The Royal Inn I and has been treated like a part of the family. The…read moremain caregiver has been there for over eight years and goes out of her way to make everyone feel welcome. Most recently, they celebrated a 99 year-old birthday with dancing and music. The food quality is very good, too. The owner, Al, is a frequent presence. He is a great communicator and provides a very homey environment.

    The Royal Inns 1 is a great find. One of the hardest events one has is moving a loved one to a…read moreresidental care facility. The Royal Inns managed by Al and his family made this transition a comfortable and wise decision. The on-site staff is beyond "staff" and actually becomes "the extended family". Not once did my Mother and her family feel we made a wrong decision. Better yet, my Dad loved the place and thanked me every visit for finding this home. This limited bed (6 beds I believe) facility allowed excellent care for my Dad. The tasty daily meals, the day-to-day care, the cleanliness and extended warmth to all that enter is hard to be beat (really can't be beat). They arrange for onsite visits for doctors and personal care beyond the staff's abilities. As my Dad slowly lost his abilities of movement and hearing, the staff kept us abreast of all acitivity and his needs. The facility is consistently updated. I thank Al and his family and staff for making my Dad feel as home as possible. If (okay when) my day comes, I will be more than happy to become a resident. Thanks Royal Inns, Al, his family, and the staff. You are the BEST!

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    The Royal Inns I - Al Shelley and daughter Hannah Shelley

    Al Shelley and daughter Hannah Shelley

    The Royal Inns I
    The Royal Inns I

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    Aegis Living Laguna Niguel - It's never too late to take up a new hobby.

    Aegis Living Laguna Niguel

    4.2(18 reviews)
    2.0 mi

    My mother was a resident for 6 years at Laguna Niguel, first in assisted living and then in memory…read morecare. She was always treated with respect and dignity and genuine interest in her daily life. The ladies of the front desk continually smile for the residents and their families and guests. The medical staff was attentive and kind even in difficult moments. The daily staff in all aspects had a smile and were ready to help with any request. I recommend Aegis with all my heart for their kind care.

    My mom was diagnosed w/ vascular dementia in spring of 2023 and by late 2024 it became clear she…read moreneeded to be moved to a Memory Care home. After evaluating a few places in south Orange County, the family decided to move her into Aegis of Laguna Niguel. The property was very nice and clean, rooms a perfect size and the philosophy to focus on enrichment & stimulation via various activities aligned perfectly with what we were looking for in an assisted living home. To ease the transition from home the team invited my mom and step dad to numerous events around Thanksgiving and Christmas. Every time mom entered the home she would smile as staff and residents would say "hi". Mom was set to move in early January but it became clear by mid-December we needed to move her in earlier, which Aegis quickly pivoted to helping make happen. One day after we had furnished her room in late December and one day before we moved in she fell at home and fractured her hip. Several days after her fall the family made the difficult decision to suspend all interventional treatment and begin end of life care. Mom was transported to Aegis of LN to her room and would spend the last days of her life there in hospice care. While the entire saga was very sad the family can't say enough of the ENTIRE (!!) team at Aegis of LN that helped us from beginning to end. They seamlessly pivoted from welcoming a new long term resident to one that would stay but a brief time. Their coordination with us, the hospital and hospice was simply amazing. Many thanks to Kurt and Marti for introducing us to the facility along with Ingrid, Andrew, Aileen, Jacqueline for their support and care...and everyone else that touched our lives in those last few days. We could see through these interactions that this is more than a job but a calling for all of you. If this is how you treat a loved one in your care for a week we can't imagine what you would have done for mom longer term. Thank you from the bottom of our hearts.

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    Aegis Living Laguna Niguel
    Aegis Living Laguna Niguel
    Aegis Living Laguna Niguel

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    Crestavilla - memorycare - Updated August 2026

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