Finding the right home for a loved one is daunting, but Coastal Senior Living is truly a rare find…read more The owner, John, brings his professional background as a retired Respiratory Therapist to the table, which gives us incredible peace of mind regarding the technical and medical side of care. The property itself is stunning--nestled at the end of a quiet cul-de-sac in a high-end neighborhood. Unlike most facilities, the rooms here are very large and many offer breathtaking coastal views. But what really makes this place special is the staff. The caregivers are attentive, kind, and treat residents with such dignity. This is a rare find.

Very professional and friendly staff and owner for a good comfortable place for seniorsread more

The prices for a residence on this website are not accurate nor up to date…read more That said this is a very nice place to live. I've lived here over four years and it's good. I'm a bit particular so it's good.

Very compassionate staff, loving and friendly resident environment…read more Love the facilities benefits!

Dear Brent and Haley,…read more I hope you are both doing well. Many times I have wanted to reach out and say how grateful we are to have my mom here at Sea Bluffs. I have worked in several residential settings throughout my career: A high school boarding school, college dormitories, and group homes for people with severe mental illness. I know there are many challenges in these types of settings, but from our experience with Sea Bluffs, we (my mom, sister and I) feel like every staff experience we have had in the last year-and-a-half has been top notch. We feel like everyone that works regularly with my mom on the Care Team is so kind, thoughtful, and anticipatory of her needs etc., and we soooo appreciate it. Also the maintenance staff has been very responsive, kind and respectful in all of their interactions, and the dining staff is always wonderful! Some stand outs to me, for what it's worth are Donna, Christine, Carmen, Jay, and Martha. Again, I think everyone's great, but these folks have consistently been excellent. And Jay is literally everywhere all at once :) I truly don't know how Donna does what she does, she has been a phenomenal presence since she was hired shortly after my mom arrived here. Always smiling, always helpful, an excellent communicator, always good at problem solving, always swift acting, always going above and beyond. She is a treasure! And of course with the two of you at the helm of overseeing all the hiring and training and culture building, I'd like to send along my gratitude to the two of you as well! Thanks for everything!

We recently moved from Pasadena to Dana Point. After considering many options -- from condos to…read morehomes to other over 55 communities, we settled on Sea Bluffs. Our experience has been nothing less than outstanding. The staff has been extraordinarily helpful with every little question or need we've had. They even brought us meals our first few days while we were trying to move in and unpack! Now that's above and beyond. We live in a beautifully refurbished condo with all new appliances, carpeting and paint overlooking the Pacific. The other residents have been welcoming and helpful with tips for local services and how to make the most of what Sea Bluffs offers. Now, everyone always asks about the food. I'm not going to lie and say it's gourmet cuisine, but it's good, healthy, plentiful and with plenty of choices. On the days I don't like what they're serving for dinner or lunch I just order from their "everyday menu" and get a burger, sandwich, or salad. Similarly, the activiites are plentiful. There are exercise classes, art classes, group discussions, singing groups and my personal favorite -- water aerobics! We hated leaving our home and Pasadena but it was time to prepare for the future, get away from potential fires, and be someplace cooler. I know we made a good choice by coming to Sea Bluffs. I can't imagine any other community that would check so many boxes.

I just spoke with Jarod Ewart about my 90 year old mother with dementia who needs an acceptable and…read moresafe place to rehab from 3 broken ribs for about a month. He was very patient, knowledgeable and caring, and gave me some wonderful suggestions about facilities and more unrelated helpful information beyond that. I'm afraid that I took up too much of his time, but he never complained! He really knows the Orange County area and the facilities that service seniors. Great guy!

Very helpful resource with an abundance of information. Don't hesitate contacting this organization.read more

My experience with Nikki from "It Takes a Village" was very positive. She was attentive, a great…read morelistener, and very honest throughout our conversation. She took her time to make sure everything was clearly explained and easy to understand. I appreciated her transparency and the way she made me feel comfortable asking questions. Overall, she is very professional and easy to work with. I would recommend her without hesitation.

My family recently used It Takes A Village Senior Care for my mom who had dementia. They not only…read moreprovided excellent Spanish-speaking caregivers for my mom but they also provided guidance on senior care planning (ie how it works, options, additional Topics to consider as your senior reaches end of life). It felt more like an extra set of (multiple) hands and a partner as a family navigates a loved ones goodbye. A special shoutout to Jessica and Nikki who answered our many calls and texts messages no matter the time of day.

Kathy was a wealth of knowledge in a sea of information and so very helpful when we were trying to…read morefigure out a good fit for my mother-in-law. There is so much out there, and she really dialed us in with places that fit both our budget and mom's needs. The touring appointments that she set for us were all good options, and I feel like we would have been happy with any of the ones she had recommended. Note: Kathy gets compensated by the facilities, so there's no cost to you for her expertise and guidance. Highly recommend.

Kathy is an angel. She is knowledgeable and kind. She is connected here in oc. She truly cares and…read morewants families to be happy and thrive. I highly recommend her!!!

If I could, I would give Heather and her staff at Concord Estates 10 stars…read more My dad lived at Atria for 3 years in the unassisted / Sheffield building, which he loved. Unfortunately, and like with so many other older people, a UTI lead him from one health issue to another, until he required around the clock care. Atria did nothing to help us and left us feeling disadisappointed and misled. Suddenly, we were having to arrange 24 hour caregiving while also having to look for his new and hopefully LAST home. Luckily, we were directed to Concord Estates by two unrelated, but equally enthusiastic, referrals. I called Heather and it turned out that there was one room open... the same room recently left open by the father of referal #2 and lived in by the father of referal #1 directly before that! It felt like (and I believe was) divine affirmation that we were going to the right place! We were lucky that it happened the way it did, but it is the exception. Most people have to look online, read reviews, and pray that they are making the right choice for their loved one. So I am writing this to let you know that you can stop your search now - take deep a breath and relax. Advocating for your loved one is no easy task and sometimes it feels like you are fighting everyone you come in contact with, just to have them treat your loved one with the respect and honor they deserve! When you move your family member into Concord Estates, Heather and her staff (especially Sammi!) become your new teammates in that fight. Unfortunately, my dad's health worsened quicker than anyone had anticipated and he passed away last week. He was in the ER for a catheter related infection, when he suffered a massive stroke. Sammi and an outside caregiver named Ben came to visit Bill in the hospital the night before he passed. Nobody paid them for that, they did it because they CARE about the people the work with. Heather was in constant contact with my sister, my wife, and me during that chaotic last week in the hospital. She called the Drs and nurses in the ER and the hospital, still advocating for him, right up until the end. She deciphered their mixed messages for us, listened to us vent, and did WAY more then the owner of the board and care facility where he happened to live at would ever be expected to do. Please... take another deep breath and relax now. If you are lucky enough to get your loved one into Concord Estates, thank god and know that they (and you) are in very good hands.

I absolutely revoke my review of Concord Estates. I was asked to write a review and at the time…read morethings were good. That changed drastically for us and I actually removed my Mom from the Medi-Cal waiver and we are now paying full price for care elsewhere. I felt it very necessary to move her in order to have the quality of her life much better than it was at Concord. I cannot recommend it to anyone at this time.

As she grew older, Norma, our mother/mother-in-law requested that she move to a "retirement" home…read more She was widowed, eighty years old and had grown tired of life alone. She was no longer able to manage the single residence home she owned and she needed assistance with necessary survival chores. With our support, we visited numerous "high-end" options, ranging in cost from $10,000 to $12,000 a month. Norma cycled through several of these very expensive options so we have a very good "database" to make comparisons. In one "high end" residence she was left unattended in the shower. She fell and broke her back. In the next residence her jewelry was stolen including her wedding ring. The third residence was in constant flux, with staff turnover confusing and disrupting. Her fourth luxury residence offered great programs but the large facility was severely understaffed and the staff often complained to us that they could not do their work. That meant Norma was often left alone without the periodic checks (that she paid for) and no one able to escort her to any of the activities. All of this got worse as Norma transitioned into her nineties, she became increasingly frail. At the same time, despite marketing promises, the "rent" continued to increase, dangerously depleting resources. We sought alternatives. We had avoided board and care facilities because of the rumors that they provided insufficient and unprofessional care. We were referred to Harbor Care Homes as the best facility in Southern Orange County. We contacted the owners, Scott and Ryan to visit. They have six homes, all relatively close to each other. Scott and Ryan also live in the area of their homes. We visited two Harbor Care Homes where there was a vacancy. The homes were spotless. We couldn't find any dust. (One of our concerns in the "luxury" facilities was the very poor housekeeping). That was certainly not the case with the Harbor home. Scott and Ryan made a very impressive presentation that indicated they were very knowledgeable about aging and with needs and concerns of families. This was not a sales presentation but an impressive display of their professionalism. As we toured the two facilities, it was apparent that Scott and Ryan knew all the residents and had a comfortable relationship with staff. This disconfirmed the rumors we had heard about board and care homes. We mentioned the homes were spotless, they also were very well landscaped and fit seamlessly into the neighborhood. We moved Norma into Harbor Care. She never seemed happier. The staff was physically available 24 hours/day. They were kind and loving. We visited often and always were impressed by the open and welcoming attitude of the caregivers. Norma had social contact during most waking hours which was very important and in stark contrast to the isolation in the luxury facilities. Not only that, Scott and Ryan were always available for assistance and even sent us pictures of Norma with both of them beside her. These are very nice, responsible young men. We are grateful for the care they provided Norma in the last days of her life.

After 31 days of being at Harbor Care Homes, we felt our mother's safety was at risk as well as…read morebeing neglected, even while being on hospice. With several falls, injuries and a hospitalization, in addition to refusing to call 911, we immediately moved to a more supportive and caring home. Harbor uses word manipulation in their advertising to attract business, however do not offer what they state. It just did not feel like a "care" home. Unfortunately I would not recommend this facility for your loved ones needing sincere care and support. Thank you for the response. The fact that you used the verbiage "constant", in your reply, describes exactly the sentiment of Harbor, that we/she was a bother. It was never about the money, as we offered to pay more for better care and it was declined. All we wanted was a safe and caring place for my Mom and unfortunately the standard at Harbor was not that. The pictures I posted tell only 60% of what she endured, and "context " enough to express our experience; not to mention twice her laying on the floor for hours because staff was not able to lift her (or call for help) until my brother or I arrived. This is not personal, I understand you have a business to run, however the care level at Harbor left us with a lot to be desired. I do appreciate you working with us to accommodate your protocols and wish you and your families all the best.

The owner was very nice and took good care of me. The place was tidy. The people were friendly…read more The people living there looked happy and taken care of. My father passed before making it to the home sadly. I'm giving it 5 stars based on my experience not on having someone living there.

I highly recommend Blessings. My Mom was a resident there for almost a year. I researched many…read moreplaces, and the moment I met with the caregivers, I knew this was the place for her. They give exceptional care physically, socially, and emotionally.

I've been coming here for as long as I can remember and have never had a bad experience until now…read more The nurses and front desk staff are always friendly and helpful, no complaints there. My primary care doctor, Dr. Serna, is amazing and always takes great care of me. I had an appointment with her today, but the office called to let me know she wasn't in and asked if I wanted to reschedule or see another doctor. Since I've been in significant ear pain, I chose to see Dr. Ashizawa just to get a referral to an ENT. My appointment was at 3:00, but he didn't come in until 3:50. After briefly looking in my ear and doing a quick ear drum test, he said nothing was wrong and that there was nothing more he could do. I asked if he could please send a referral to an ENT since I'm in a lot of pain and pressure, but he shrugged and said there was no point because they wouldn't do anything different. That's simply not true, he barely investigated the issue. I left after two hours with no diagnosis or help and am now debating whether to go to the ER or pay out of pocket to see a specialist. I'd highly recommend avoiding Dr. Ashizawa, he seemed completely dismissive and uninterested in helping his patients.

It's a great place if you don't have to use there automated phone system to get through to someone…read more First of all it doesn't understand what your saying half the time and you have to start over again. This happens multiple time and just today I was returning a call that was left on my voicemail about my referral and I was going through the automated system again. Finally got a Patient Navigator and said I was returning a call left on my voicemail. I wasn't able to talk to that person that left the message on my voicemail and had to make an appointment for a consult. So now I have to drive back to the doctors office just to see what the voicemail was about. Anyone else having issues with this Automated Phone System they now have? If so, you need to speak up. What ever happened to talking to a live person from the doctors office you go too. Other than that the Doctors, Staff, and Patient Navigators are great. Been going there for over 20 years.