If you have an issue with water or sewer damage and are scouring Yelp for a company to help like I…read morewas, then look no further because you have found your solution. We had a main sewer backup that damaged one of our bathrooms. The bathroom had literal sewage in the shower and all over the floors. It was disgusting, stressful and anxiety-inducing. I called Jeff at 10 at night. He picked up and had someone there in the morning. Long story short. Jeff is just a good dude and took care of the issue. He's fair, honest, thorough and accommodating during a s**t time (pun intended). You won't regret trusting Jeff and his team to take care of your situation.

Worked with Jeff. He was prompt and courteous. He gave us a solid estimate (best of three…read moredifferent offers) for repairs from water damage. In less than a week we went from water damage and possible mold to dry and clean.

I had a problem after a water leak, Russ at the office dispatched his team (Diego) over the same…read moreday. Diego was professional: kept me updated on his eta, took care to protect our flooring even during the inspection, and came up with appropriate and competitive estimate without taking advantage of my dire situation. Great team of people, 100% happy working with them.

This review is well overdue from a job they did for us in March 2025. We were very happy with 24/7…read more We hired them to remove water damaged walls and door frames and dry out the affected areas. Diego and Eddy did a great job, they were very thorough and even brought in an extra air filter to place outside the area that was sealed with plastic, to ensure our safety.

The major flood caused us great concern. Calling Jarvis Restoration was the best experience we've…read morehad. Laura Wagner was friendly and very professional when explaining the insurance process. Laura even called to update the work done and if we had any questions. To say we were impressed would be SPOT ON. Thank you Laura and Jarvis Restoration.

Andy at Jarvis has been a hero. We had a pipe burst in our kitchen and were in a full panic. He…read moreguided us through the mitigation and then prepped us for the journey we would be on with insurance. Their prices are reasonable and they will fight for you with insurance making sure your policy is honored.

So grateful for Janny and the Restoration 1 team! Our master…read morebathroom flooded and leaked down to the family room. I called Janny late Thursday night and her technician Marco came out early the next morning to assess the problems and figure out a solution. Roberto and the crew came out that same day and began work to dry and fix all the water damage. We have a new baby with respiratory issues and was very worried about tje situation. But, the guys did a great job isolating and containing the areas they were working on to avoid any dust and debris. They were all friendly, efficient, and very considerate to our needs. We really appreciate their professionalism. A few days later they did a final inspection to ensure there was no more moisture and by the end of the weekend everything was repaired as if nothing happened. The Restoration 1 team did an amazing job and so thankful for their quick and immediate response. They are truly the team to call when in need and highly recommend them Thank you so much to Janny and the Restoration 1 family!

My experience with Restoration 1 of Irvine during a water damage claim was extremely stressful, and…read moreI think other homeowners should understand what can happen in situations like this. Key facts from my project * Initial estimate tied to my work authorization: $16,653.79 * Invoices later submitted by the contractor ran this up to $50k+ * Those invoices were only for mitigation and demolition work * The entire reconstruction of the damaged areas of my home ultimately cost around $60k * A mechanic's lien was filed against my home during the dispute * I received zero phone calls with any management at the company throughout my engagement. All communication was initiated by me. After a plumbing leak at my home, Restoration 1 began mitigation work and had me sign a Work Authorization tied to the $16,653.79 estimate. Because this was my first insurance claim, I relied on them to guide the process and work with my insurance company. What I later realized is that I never signed a proper home improvement contract outlining the scope of work, pricing, payment terms, timeline, cancellation rights, or lien disclosures. The only document I signed was a Work Authorization. As the project progressed, the invoices escalated dramatically. By the end of the job, Restoration 1 of Irvine submitted invoices totaling $50k+. It's important to understand that this amount was only for demolition and drying work. The entire reconstruction of the damaged areas of my home ultimately cost around $60k, so the mitigation invoices alone were nearly the cost of rebuilding the damage itself. Their documentation states that if the scope of work changes, the homeowner will be notified before work continues. In practice, I was consulted on only two scope changes during the entire project. When my insurance company (State Farm) reviewed the invoices, they disputed a large portion of the charges as excessive. After months of review, the final amount paid ended up much closer to the original estimate than the $50k+ invoices that had been submitted. During the dispute I began receiving increasingly aggressive payment emails demanding payment directly from me, and Restoration 1 eventually filed a mechanic's lien against my home while the insurance review was still ongoing. For someone who has always paid their bills and maintains an 841 credit score, being treated like a delinquent customer was extremely frustrating. One thing I learned from this experience is that during insurance restoration work there can be a large difference between what a contractor bills and what insurance ultimately approves. If a homeowner pays the contractor first out of panic, recovering that difference from insurance can become the homeowner's responsibility. I'm sharing this experience so other homeowners dealing with water damage or insurance claims can make an informed decision before hiring this company.

I had a leak upstairs on my garage and HOA helped me find ServiceFirst to help me take a look…read more They helped me cut open the wall to see where the problem was. Jose helped me do everything and did an amazing work blocking off everything to prevent dust from getting anywhere. Very clean and professional. He also walked me through the whole process so I know what to expect next. Overall I was very satisfied with the job.

The workers who came to our house confused me by giving me the wrong information about when we can…read moreuse the remediation areas, the kitchen and shower/bathrooms. I asked the question so that we can have plans. However, when we found out that the workers gave the wrong information and we cannot use the kitchen or shower/bathrooms for 5 days from today, the owner was very NOT apologetic. " Is there anything I can do?" And he was ready to hang up the phone. Also the worker was walking with his shoes in our shoe free house.

Can't say enough positive things about World Restoration. Keith, Jim, and the entire team were very…read moreresponsive and helpful from the start to finish. It started with a quick inspection which we got scheduled immediately. From there, Jim walked through exactly what the action plan was, and the crew was out within the next few days to formally start work. Customer service really went above and beyond, and they made sure that all the problems with the water damage was addressed. Do yourself a favor and contact World Restoration for your remediation needs! I definitely will be next time as well.

World restoration was nothing, but the best experience we had in regards to getting mold…read moreremediation completed. For almost 6 months of going back-and-forth with another company, We just couldn't get anything done. I needed a mold remediation company to help out our situation. I came across World Restoration and read so many wonderful reviews that I gave them a shot. It was by far the best experience. Keith was the main person I spoke with to set up a day for Jim to get out here and take a look at our situation. Keith also helped with giving us references for lead and Aspesos testing companies. He checked in on us so kindly to see if we had further questions. He was So friendly and helpful. Jim came out to our home and checked out the area that needed to get treated. He was also very friendly and explained everything they would need to do to get things done and completed. He was patient with me about all my questions. They were so patient with us as we needed to wait on some testing that we had to complete due to the year our home was built. Thankfully everything came out negative and the crew was scheduled to come out to our home. The crew that came with Jim were prompt, efficient and friendly. They really did a great job at taking care of the area to ensure the there were no leaks or mold growth behind our walls. Once the project was complete, I needed help finding a drywall company and Kieth referred me to a few. This company is so friendly and helpful and will explain to you what needs to be done, and will answer all your questions. They also have a great price! I strongly recommend World Restoration.

Blue Dolphin began remediation less than 24 hours after the incident and did a great job.Cade White…read morewas my project manager and was very easy to work with, clearly explained the process and was responsive when I had questions. I'd hire Blue Dolphin again.

Brandon came over to look at my kitchen floor. My fridge had a leak underneath it that I was afraid…read moredamaged the wood floor. He examined it and said it would be fine so I didn't need to do any restoration. I'm so glad he came out to look at it and reassure me the floor was ok. Thanks Brandon for your integrity and all the information you shared. If I ever need help I'll call you.

Restoration R Us absolutely exceeded every expectation, and Norm is the reason why. I cannot…read morerecommend him highly enough. We were dealing with a mold situation at one of the worst possible times, right before Thanksgiving, and Norm still made us a priority. He voluntarily drove from Irvine to Los Angeles that same night to help us, which speaks volumes about his dedication and professionalism. From the moment he arrived, Norm was warm, approachable, and extremely knowledgeable. He took the time to fully diagnose the issue and explain what he was seeing in a way that made sense to us. Instead of scheduling another visit or delaying anything, he went ahead and removed the mold that very night. His willingness to act immediately made a huge difference for our peace of mind and our timeline. What really stood out was how easy Norm was to work with. He is incredibly friendly, very communicative, and refreshingly transparent about every step of the process. He also respected our busy schedule and adjusted his timing to work around us. It is rare to find someone who combines skill, integrity, and genuine care for their customers, but Norm truly does. His pricing was more than fair, especially given the urgency and holiday timing. If you need mold removal or restoration work, Restoration R Us is the company to call. Norm sets the standard for quality, reliability, and customer service. We are grateful for his help and will absolutely turn to him again if we ever need anything in the future.

Our family loves Norm! He came out via our insurance company for a water damage issue we had many…read moreyears ago to a house we had just bought. We didn't know anything about him, and I wouldn't normally have high hopes for someone recommended via insurance. But it turns out that he did amazing work. We had little kiddos, and he showed genuine concern in wanting to make sure that our house was in good shape before we moved in. Over the years, we have recommended him to friends as someone we trust to do a good and thorough job. He was honest in his opinions, both with good news and bad news. We've used him since on other issues. He's always really good to follow up and see if the issue was still resolved. He's offered to look at videos that we send. He's patiently answered questions over the phone and in person. We highly recommend him. He's amazing to work with and it's comforting to feel like you have a trusted contact for a certain set of homeownership problems that can arise. It's a huge relief to not have to gamble on a random company you find on the internet. He's our go-to any time we need any kind of remediation work. And I try to recommend him whenever I can. A+ Business!!

Fix My Home is a highly professional and dependable company. Darren is a clear communicator and…read moreexpert in his field, providing invaluable guidance throughout the project. The entire crew is incredibly thorough, efficient, and focused on delivering top tier quality. Anyone in need of a high caliber team should look no further.

Fix My Home provides exceptional professionalism and outstanding service. Their entire team is…read morereliable, detailed, and dedicated to delivering top-quality results on every project. I want to extend a special commendation to Darren, Alec, and Elijah. Their expertise, strong work ethic, and commitment to excellence truly set them apart. They make the entire process seamless. If you are looking for a dependable and highly professional team, Fix My Home is an excellent choice.

If you depend on trustworthiness, reliability of a company and effortless communication look no…read morefurther. Puroclean of San Clemente was quick to answer the phone, asked direct questions pertaining to my issue and they were out at my residence within an hour of calling them. The on site meeting was seamless. The team approached my residence with caution and treated my place with so much respect. They completed the work in under 2 hours and gave me the appropriate steps to ensure everything went smoothly. Definitely recommend this establishment and although I hope to not have issues ever again, I will definitely keep them in mind for anything else in the future. Can't beat amazing customer service and friendliness. Not pushy at all and super laid back team. Thanks again!

Clean and efficient sums up the experience nicely. Water damage affects a great many things in…read morelife. Honest, hard working and excellent communication will always be a 5 star in my book! Thank you PUROCLEAN, Most excellent!