My girlfriend bought me a Puffco Hot Knife here as a gift. It ended up having issues, and even the…read morereplacement had the same problem. The staff were super helpful, checked other inventory, and gave me store credit when the replacement didn't work. Great customer service and very fair. Highly recommend!

Edited just now Horrible horrible man working - cannot…read moreresolve simple issues concerning defective products - and cannot control his behavior ?? Screaming obscenities and insults ?? Completely hostile and inappropriate?? If I owned this business I would reconsider leaving a person like this in charge of my business and customers - awful awful man ?? Totally unprofessional and disgusting service and attitude - filthy language and foul mouthed disrespectful jerk!!!!!what a disgrace- i hope something is done about this - this jerk is gonna end up goin to far with the wrong person

good quality stuff have a lot of roll your own options…read moregood tobacco everyone is laid back glass is very pretty locally made

Cool little shop and the employees are always super nice but I will say they charge more than…read moreanyone else and that's fine as the real issue is the insane amount of incense in that small area. Their rolling papers quite literally smell and taste like incense to the point I had to start going elsewhere for papers.

I remember coming to this store and thinking holy shit I have a fish tank at my dorm room but I…read morereally really need nicotine right now. My fish was eating his daily dinner when I went to the shop and bought a puff. I will tell you the flavor was best thing in the world. I gave some to my fish and he enjoyed it as well. I totally recommend this place they are good on prices and costumer service.

These guys are funny fast helpful honest and very efficient the older brothers are the best at…read morecustomer care cigarette prices are fair doesn't appear to be a lot of price gouging thank you guys. Their selection is very good

I've been good visit with them for two years. They're really good people and their product is…read morereally good.

Pretty cool pieces for decent prices. Hubby & I have been here about 5 or 6 times over the past…read morecouple years. We've bought 2 pipes, a steamroller, a Roor bong, a scale & other misc items. Every time we've been in it's always a girl working & they're really nice & patient when we wanna look at 50 different pieces before we make a decision. I do like this place for it's convenient location to our house, but next time we're looking to buy we'll make the drive to It's All Goodz where used to buy all of our stuff.

Terran was very cool and made us feel comfortable. You won't like a loser in this store at all…read more Clean, honest and affordable!

OK so I happen to be near CaveCreek and Thunderbird leavins a Sam's club gas run and was looking…read morefor som SKWEZED Sour Apple. Not a big selection but the did have a few of my favorite LOST MARY's so I bought ICED PINAPPLE & BLUE BAHA SPLASH. simple nice and easy to enjoy. Looks like I will go onlin for the SKWEZED Jiuce. Person on staff was as informed and the offerings of 1 for $20.00 or 2 LOST MARY for $30.00 was deal I went with. As I am coming up on almost a decade for Vaping and walking away from Tobacco from 1979 to 2016. And yes I calculated from $1.00 a pack in the 80's to almost $100.00 per carton. I dont think about all the money wasted. I like to think of this as working my way to a non-puff life. Will swing by again. The homeless count varied so I took my son inside and locked the ride.

First time at this shop , originally went cuz it was close to my house , but also the owner posted…read morea ton of pics of the shop. so i chose that over the second closest shop , cuz i saw they had what i needed . guy was personable , helped me w what i wanted and even cracked a joke. didnt try to over sell .... I told him I was looking for a Vape battery as a secondary one........ and deals and laughs are priceless , so i'll go back here for my vape needs !! thank u sir!!!

I love this shop! They have a great selection of vapes and smoking devices, as well as really cool…read moreexotic, worldly snacks to try! The staff are so silly and friendly, I love them!! 10/10

SERVICE/SELECTION/VALUE!!! both locations are next to my…read morework and my house- best shops in the valley! employees are w it & the owner is kool af 10/10 would smoke again

I am a salesman by trade, so I never have too much interest with bartering, I would prefer to get…read moreto the bottom line and make the exchange. That being said, when I walked into Bob's looking for a box mod and was met with a slightly aggressive Eddie who seemed to have no time for questions, and got defensive when I asked him about his pricing, I was caught off guard and felt a bit put off. I found Eddie was argumentative with myself and my wife who were both very disinterested in haggling over x or y. I don't doubt that he cared about our business, and the shop's prices are fair, but his attitude with me was a deal breaker, and I don't intend on returning. Certainly more professional and better customer service at other spots around Tempe. Update: Eddie reached out to me via "compliment" here on Yelp (for being "funny"), putting the blame on my wife's shoulders for our bad experience. True entrepreneurship is based on having complete personal accountability for the good and the bad. I fee like the age old cliche rings true "the customer is always right". Maybe if Eddie focused more on providing quality customer service and less on defending his name from constructive criticism (welcome to business ownership), the business might (eh) be worth visiting.

The owners are super friendly just genuinely there to help. We've had long conversations about life…read moreon the east coast and their product is always supreme. His prices are on point, and he is always able to talk about the products with knowledge. Almost as if he has tried everything in the store! I will definitely be coming back here, and even when I don't live in the area would be willing to make the drive. If you are in the Tempe zone, definitely stop by!!