Don't waste your time! Came here on Sunday night at 7:20 & the lights are off & door is locked. 12/15

My favorite paraphernalia shop. After moving to a different area of the city, I still drive several miles to shop here. Solid staff. Friendly and knowledgeable. read more

Paraphernalia Boutique has a wide variety of products. Sometimes I don't order my Kratom powder on time and, unlike most smoke shops, PB carries good quality Kratom powder. Most smoke shops only carry poor quality Kratom in capsules. read more

I bought a puffco peak pro, as soon as I got home I was having issues that I was unable to fix on my own via internet and YouTube. I called and spoke w Dustin. This guy was able to talk to manager and they hooked me up. They fixed me up w a new replacement piece for my puffco super quick and easy. Nothing out of pocket. Thank you DUSTIN!! You saved my trip from being boring to soaring!!! Much love! read more

This has been my go-to shop for 10 years. I used to come here for lighters and buttons but now I'm here for my glass needs too. Every time I come in I'm greeted with a smile and a bottle of water. Whenever I have a question it's answered in an easy to understand way. I appreciate the fact they always have an AMAZING selection to choose from. I highly recommend this shop and its employees. read more

I LOVE this place! The pieces they carry are one of a kind. The service is wonderful everyone is knowledgeable about the artists. amazing customer service. I feel like a friend every time I go in. I moved 45 minutes away and I will drive just to go see what new pieces they have! A true AZ Gem! read more

I just love this store and the people that work here. Thank you for helping me out the other day I appreciate you guys. thanks again. Denise read more

I love this place! Best Kratom for the lowest price! The staff is very helpful, especially the young lady with the tattoo sleeve. Sorry I don't remember your name but, her willingness to help customers is above and beyond! I'm a disabled veteran and have several disabilities one which is fibromyalgia. The only thing I've found that breaks the pain cycle is Kratom. I was waiting the the capsules but, couldn't wait no longer (this disease will drive you insane with excruciating pain) so I got the powder form, again she went out of her way to help!!! Thank you x a million and this is my go to store for life and if I ever get my medical card I'll still come here for my flower needs! Y'all Rock read more

I LOVE this place!! Everyone is so knowledgeable and great customer service. I personally come here for cbd and to find out how I can deal with my pain. My husband and I also love their candles. Their products are great but one time I wanted to buy their cbd pen but it didn't work correctly in the store so they recommended me not to buy it. That was such a relief because other places never did that but instead sold it to me with no returns. Love their honesty, transparency and great service! read more

Just realized this shop is the oldest shop in AZ. This is the only place I'm ever going !!! LOVE THE SERVICE AND THE PLACE IS RAD read more

Love this place! Great selection and service!! I don't go anywhere else for my smoking utensils. I recommend highly!!

The most overpriced smoke shop I've ever visited, I don't think there's one place in the valley that more expensive than this place‍

Chris is the Nicest most honest person I know in Phoenix . His glass is top class . I have worked in the mmj industry and in the medical field . He brings in well tested and quality products . The staff is like a family and help support rescuing animals as well as the local community. I hate how yelp doesn't display them appropriately according to their reviews , but this is a wonderfully magical place and hopefully this one helps y'all read more

Amazing customer service. Staff is very knowledgeable. Live how they always offer water when you walk in. Very good prices n deal on products. read more

This Place is warm, friendly, helpful and so knowledgeable! The cbd oil counter person took at least 20mins with a newbie couple so the Manager waited on me! I got a discount bcuz the cbd oil flavor I wantedcwasnt in the size I wanted. Saved 10$ Ty! read more

I love this place! They have everything you'd ever need. Everything is fairly priced, and the salesmen/women were very warm, and helpful. I had made a request to for them to call me when certain inventory was available again (which I had forgot about) and they called me as promised. That was the cherry on the cake! I came running back. They offer student discounts (BRING YOUR I.D!) and 2 pieces of free candy. Mm. Thanks guys! read more

Paraphernalia Boutique - A display for stuff n things - Head Shops Near Me - Phoenix, Arizona

Popped in here after leaving the dispensary next door and was promptly greeted with the most fabulous customer service ever! The gentleman who assisted us was professional, polite, and knowledgeable. He inquired if my friend and I would like a bottle of water and promptly handed me an ice cold bottle (which was much needed and appreciated more than he probably knew). He told us a little about the local artisan glass blowers who they purchase their inventory from as we admired their beautiful work. I enjoyed this place immensely, and while this time I left with just my ice cold bottle of complimentary water I will be back soon with money to spend!! read more

Another satisfied customer. I found the product I wanted shortly after walking in, and the shop lady let me peruse about without being made to feel like I was being hawk watched. She was there to chirp back at any silly remarks I had to their vast array of fun products and US blown if not local glass. Like I told her, I'm new to the area. Next slide replacement/CBD oil reup/what have you, I know where I'll be going! read more

This place came clutch for me in a tight situation. I came in for one product and left with a different one based on a recommendation from Chris. He guaranteed 100% that it would work or my money back. I just got off the phone with him to thank him for his recommendation of the 710 Detox kit. He walked me through everything and gave me his card if I had anything questions. My 5 star review should imply that the product worked so If you're looking for a good smoke shop, look no further! Thanks Chris, you da man! read more

Great people they are always pleasant and helpful. Love what they have in their display cases. Supplies are always in stock. Again I want to emphasize how great the staff is!!! read more

For those of you that are wise enough to actually read a review...you're welcome. Let me preface that most smoke shops I've been to, have good people that are happy to help. You expect the staff at such an establishment to already be laid back good people. I would rate almost every smoke shop I've been to recently at a five. Yet I have not given a review because I'm either busy or lazy, I say busy but it's really lazy. Now we at least have a baseline of me being an honest...also lazy...guy. I walked in at lunch time on Monday. It's hot...if you're reading this you probably know. The guy comes from the back, super friendly and offers me water...cold water. I'm already like, yeah this place is legit. Prices could be high, merch could be cheap, but customer service and cold water go miles for me. I wasn't there to buy. My wife was in a store down the way filling a much needed prescription. So now I can get good customer service AND cold water...while my wife is getting her prescription filled! I could stop here and call it a win, but as you may have gathered, there's more. The manager (maybe owner? Who's name I really want to say is Chris, but may also be Kris, or any other name. For the purpose of the review we'll call him Chris) and I start chatting. I tell him of my struggles as a man with fat hands loading my tobacco water pipe. He shows me what could be the greatest purchase I've made in 2018. A water tight, air tight, plastic, herbal grinder! It has made my life better. I also waste less tobacco when trying to load my tobacco water pipe. There was another small purchase that I don't want to explain, but that I made at Chris's (or is that Chris' ?)suggestion. Another game changer ladies and gentlemen. Great customer service, excellent conversation, awesome suggestions, excellent products, cold water, oh and the lady that was working with Chris gave my tats love. I won't do business elsewhere guys. Thanks for the great experience. See you soon, I need another tobacco water pipe! read more

I can't believe there is only one review for Paraphernalia, this store has been around forever ! I prefer to buy my smoking essentials from a neighborhood smoke shop rather than a corporate business or one of the foreign owned 'discount cigarette' shops on every other corner. The staff is knowledgable and they have a nice selection. read more

I purchased my first (and only) hookah from this place about 2 years ago and never looked back. It's great looking, small, portable, and perfect for a beginner-moderate user. They have all the accessories you need for your hookah. They have great tobacco flavors as well! The staff is always supper friendly and helpful. They give you a student discount with your purchase as well. Love it! read more

My mom and I passed through Paraphernalia Boutique on our way from San Diego to New Hampshire, and she purchased a heavy hitter that she eventually gave to me as a Chanukah present. Chris has been fantastic about offering advice regarding upkeep, replace malfunctioning atomizers, and even sending the replacement parts to me in Ohio (where I attend college). Definitely a shop I would stop at again if I'm ever in Phoenix! Very cool decor too, and some of their jars are fantastic (I personally love the vacu-seal doob tubes that came with the heavy hitter). read more

This place is great! Independently owned.. Prices aren't to bad. Quality of the glass work is also a plus! The student discount is great and they have cool contest and prizes on Halloween and 4:20(Free Cheba Hut!!) Sign up for their mailing list for sweet coupon every couple of months too. read more

Chris and Pablo were fantastic and extremely knowledgeable. My girlfriend and I were very impressed with the awesome customer service and professionalism. We will definitely be back and have no problem driving past many of your "competition's" locations for the experience this place provides. Thank you both and we'll see you soon! read more

They coming here for over 5 years I've always had great customer service they treat me like family in they know me by name

The staff was very helpful and infomative with the standard country hospitality of rural America. If every commercial establishment followed this company's pattern. The United States would be undoubtable the greatest nation on earth. read more

Great place to shop! Decent prices and deals! Love that I got a price break on my awesome little Dime Bag!! The staff are very friendly and knowledgeable about the products and industry as well. I love that they sell local products as well! read more

Hottest, nicest, friendliest counter girl ever!!!!! Super helpful, just wish I got her name. I'll be back. Also she was wearing a marvel tank top. Made her twice as hot read more

Great experience, they offered me water, and it just so happened I was super thirsty. Great prices, great service= me coming back

Prices are a bit high but free water, knowledgeable employees and vast selection makes up for that. That extra couple of bucks is going towards these individual's livelihood and the place's impressive selection of merchandise. read more

Utterly disgusted. I have shopped here for decades and loved it. It was the only paraphernalia shop I would go to. And I will never, ever shop here again!!!! I spent two days coming in to research tanks for my vape mod for concentrate medicinal marijuana. The second day I came in with my mod and the same girl helped me again also with the help of her co worker and they both assured me it would work but to keep it at a low watt like 20. I started lower than five then slowly - up to about 13, stopping about every 1.5ish higher wattage. Each change in wattage produced no vape or smoke, none. But it emptied the tank of my shatter. Completely dissolved into nothing each time! So I filled it again and tried everything from .5w to 20w. After wasting two packages of shatter, which is 60 dollars worth of medication, I called the Paraphernalia Boutique and spoke to the manager and he told me to come in. So I drove back across town after a 13 hour work day at the hospital, only to be shown that one of the three coils made actual fire, not heat but an actual small bit of fire and the other two coils were burned out....WTF??? How safe....... So I asked for a refund and they would not as it was used! Never smoked out of sadly, but it burned up and wasted 60 dollars of my medicine that I desperately needed and could barely afford. After trying to tell me that he could do nothing to help me but give me another fire danger of a coil, he told me what he could do was sell me another whole system, tank and battery mod for a discount so I could finally have the vape hit I was looking for. I did not want to buy a whole new system. The manager replaced my coil for free, a six dollar piece and told me to try that. And back again to home, upset and disappointed. I again started at the lowest setting, it produced no vape or smoke yet again. It burned through more concentrate, my last batch, thank God I only tried a small piece and only a few times this time. Still nothing. No vape, then no concentrate... So I went back to my trusted dispensary. They said that they had no idea why Paraphernalia Boutique would sell me such an item, one I paid about forty dollars plus tax for. They sold me a very simple piece to fit my needs that is amazing, it actually produces a good solid vape and does not burn my medicine and waste what very little money I have. It cost $16. I called back to the paraphernalia boutique, crying as I realized I would now not have enough medicine to last me until I can afford it again as it was all I had budgeted as it was as much as I had for my medicine this month. They still refused to help in any way. This nightmare cost me over a hundred dollars between the piece and the wasted medicine, which I cannot afford to have wasted. I think the most painful and embarrassing part was that they offered to sell me another piece while I was there, a whole new apparatus for just the low, low price of 100 dollars out the door rather than 125 plus tax that they normally charge!!!! So he wanted me to eat the 40 dollars and then spend another 100 to get the exact thing I wanted that the dispensary ended up having for 16 dollars and it works exactly how I asked for it to!!! And I asked for the same thing from both places very clearly and I came with my mod pieces in hand to verify compatibility. So thanks Paraphernalia Boutique. You lost a loyal customer who has been coming to your store for decades. read more

Been coming here for years...at least 25yrs...great place! Always friendly and a good experience..really nice selection of all a smokers needs!! read more

Great selection and beyond excellent customer service. Can't recommend this place enough.

Just to give you an idea of how swell :)~ of a place this is and how great my experience was ...i originally went into the store to get a replacement part for an electric pin hoping to spend $20. The service and salesmanship was sooo professional and delivered so well i left after spending $120. And to make the experience even better I called the next day because i was having a problem with batteries; the owner offered to trade them if i wasn't happy (which sounds like no big deal but the batteries are $50). I honestly never felt pressured, he spent a lot of time just explaining products, and never once did i feel unwelcomed, or rushed. To be honest i purchased so much simply because i felt appreciated and respected, and when you are trying to spread "love" through your products, it this type of experiences and salesmanship which goes a long, long, long way! Highly recommended! read more

Wanted to get into the world of dabbing, staff was very knowledgeable of their products. We got an awesome price and dime bag for A GREAT price! I've never been so impressed with a shop as I was with them. read more