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    Sculpted Silhouette

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

    By appointment only

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    10 years ago

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    Terri H.

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    Beware!! This business owner is completely unprofessional and rude. I called to cancel my…read moreappointment (yes it was short notice) today due to being sick with a contagious airborne virus - strep throat. She has the audacity to ask me if I knew I was sick yesterday and why I didn't cancel sooner. I get that ideally she would want a longer notice. However, I felt fine yesterday and went to urgent care on my lunch today for the sore throat and got the diagnosis. She got snotty with me on the phone, even after explaining all of this (when she should be thanking me for not spreading my germs) and completely lost my business. Bottom line - She *might* be good at skincare, but she IS NOT professional. *Edited to add... Terri sent me a text at 9:45pm to let me know that she would try to rebut this review. This further solidifies just how unprofessional she is. She had my email and could have reached out to me there. Again, there is NO defense for her unprofessionalism in the way she handled my situation. As previously stated, she jumped down my throat when I told her why I cancelled. She admitted, THERE IS NO CANCELLATION POILCY. I told her I could still show up, but figured she did not want my germs, and she agreed. Have a nice life, Terri.

    I just moved to Charlotte and I was looking for a reputable, professional med spa. I have had…read moreseveral VI peels over the years from others. After receiving the same peel from Terri, I received burns on my face, This had NEVER happened to me before. When I finally got a hold of her, her response after yelling at me that I ruined her day off was that I was neurotic because my husband is much younger than me??? Unprofessional Kind ? There was nothing kind about Terri's response. On Saturday, I called her for advice at 8:45am. She did not return my call until 1pm. At that point, I had already been to the doctor who informed me that I had a chemical burn that needed to be treated. I did not return Terri's call because her voicemail did not voice any concern for me what so ever (even after I sent her the pictures), and in fact she told me to "stop googling things on the internet" that I had superficial burns. Again, I have had this procedure done many times in the past with NO burns on my skin, just peeling. Now, I have to hope that these burns heal and do not leave a scar. As for unkind words, I finally called Terri back and I was appauled when I was told that I "ruined her day off" and now her Sunday, and proceeded to tell me I was overreacting because I married younger man and I am insecure ? really? Look at the pictures, I was burned and she could not take a step back beyond her own ego to even apologize or offer any help. I really do not want this to happen to anyone else, and that is why I am taking the time out to respond.

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    SkinSpirit - Charlotte

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    5.0(7 reviews)
    12.1 miElizabeth
    Established in 2003
    Free consultations

    Alissa is my girl and I am telling you .....when she moves, I move...just like'dat. (LOL)…read more Location is awesome and off of Providence Rd. I've been going to Alissa for at least 5 years and I love her approach to filler and Botox. She's honest and conservative and when she informed me she had a new place, I was thrilled I made "the list" to tell. Place is wonderful. Staff is supper (hilarious) and kind. Also....I've wanted to do laser hair removal but knew that technology wasn't there yet until recent years. I didn't know where to go. Did some research and found out that Skin Spirit had the laser and the technician that knew how to use it. I had my first treatment with Reona a few weeks ago and I LOVR HER TOO!!! It wasn't painful like my friends said soooooo yeah. I'm finally able to get laser! Take all of my money Skin Spirit...just take it.

    I had dermaplaning and a diamond glow facial with Reona and my skin looks and feels incredible. I…read morewould 100% go back to her for additional facials and treatments. She was so professional and talented. Ben at the front desk was also so friendly and helpful. I haven't had such pleasant customer service in a long time. What a lovely way to start a visit. The space is really nice as well. Bright, open, and they had a nice waiting area with refreshments and skincare products. I'll definitely return even though I'll have to drive down damn Providence lol.

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    Sculpted Silhouette - medicalspa - Updated May 2026

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