Had a problem with my mother's walker. stopped in to pick up a wheel. Bill was very helpful and…read moredropped the dishes to help! Gary

My mom was nervous about a sound her CPAP machine was making. The representative took the time to…read morethoroughly go over things with my mom, even offered to check if she was due for new eqpt. Having an employee like THAT is what makes a company good! She eased my mind and my mom's (which is no small feat) Highly recommend this place and kudos to them for an employee such as her!

super friendly staff with a great selection of tattoo supplies. they also have the lowest prices…read morewhich is especially helpful for being so close I can stop by in the morning before I go in and not have to wait for online shipping. they deserve 10 stars but it only goes to 5.

Store has a good selection of medical products but parking access is not great off busy Lancaster…read moreAve. Purchased a medical ColdPac from this business on July 1. Started using on July 14 for a knee surgery. This cold pack started leaking out the freeze material. Took back to the store for a replacement on August 3 but they refused to exchange as it was past their "30" day rule. (By 2 days mind you)! This company should have better relationships with their manufacturers to allow for defective product exchanges. Thankfully I took a photo of the manufacturer contact info and the manufacturer is sending a replacement- however the medical necessity is now - who knows how long it will take to get the replacement. Gave the business 2 stars because they did get me a photo copy of my receipt to send to the manufacturer. Otherwise I will NOT return to this medical supply company again as a result of this experience.

If I could give negative stars I would. I told them to come Pick up their oxygen. it took them 13…read moredays to come and get it and then they charge me for the whole entire month and told me that's just the way it is. Never ever again. You

I am so pleased with Manny Esh's support team for my diabetic supplies. I was originally directed…read moreto several other out-of-state providers by my insurer, only to be informed that they did not support my insurance. I actually then selected Manny Esh randomly from a new list and was pleased to discover that they are local to the Reading, PA area. Always want to do business locally, or at least in my own state. They are highly responsive to every request and I could not be more pleased. I will be considering them for my CPAP needs as well if my insurer supports them.

I believe this 1 example says it all. I had gotten a CPAP machine from Manny Esh. I accidently…read moregot a hose that did not heat and was immediately sent a hose out that did. It was about 10:30 and I was going to bed and could not get the new hose to connect. I emailed the DME so they would see it in the morning. A few minutes later Manny calls me to explain how to use it. Wow. Talk about customer service.

Procare Medical/Lancaster's customer support is outstanding…read more My husband is in a wheelchair and his lift (hoyer) malfunctioned. I called several medical supply businesses in the Lancaster area, desperate to lift my husband. Once they found out that I had not bought my Hoyer from them, they would not even try to help me resolve the problem. I called Procare, spoke with their Service Manager, Joel. With empathy and understanding of my situation, he quickly helped me to resolve the problem over the phone. Shortly, thereafter, we needed to purchase a shower/commode chair. There was no question as to what medical supply company we would use to purchase this product. We found that the Procare sales representative, Joe, went the extra mile in helping us to purchase the right chair. We so highly recommend this medical supply company for its service and products.

We'd been searching for a stairlift for my dad and called ProCare Medical because they sell…read moreHandicare which has been rated highly by ConsumersAdvocate and Retirement Living. Project Manager Justin came to our home, measured, answered many questions, and suggested best product options for our stairway (narrow and placed awkwardly next to doorways). He made arrangements for us to view and try out the model we were interested in, at a nearby location. We would not hesitate to deal with ProCare in the future.

We had an issue with our mobility scooter and took it to Sunset Mobility after finding this page on…read morethe web. From the moment Levi greeted us we knew we chose the right place. He addressed the issue, and we left with a working scooter and the confidence we needed. They are experts in this field and reasonable. The shop is spotless and both Levi and John are true customer service professionals. I will certainly highly recommend them and when needed go back. They also have an amazing selection of products to choose from.

Great people to work with! Both Levi and John went above the call of duty to help with all things…read moreneeded to purchase new scooter. Can't go wrong with this place.

Amazing home health care agency! Professional, high quality, and most importantly caring. Great…read moreoffice staff and well trained home care aides. Everyone goes above and beyond to make sure your family, friend, and/or patient are given the care they need to remain in their own homes and communities. A truly high level agency!

Worst care company. Do not trust your loved ones with them. Multiple issues with multiple…read morecaregivers, meanwhile company was negligent and did nothing to help.

They used my medicare number and committed fraud - ordered $4000 in medical supplies which I never…read morereceived or requested

Terrible service. Purchased a power lift chair in 2008 for my father from another company,…read moreunfortunately they went out of business. Pride Mobility directed me to this company for repairs and they refused to help because they did not sell the chair. This is not the first time I had problems with them. I am on CPAP since 2011 and they had a terrible respiratory therapist that was totally useless. I left after 3 months when I realized they were not going to work with me. Found someone else and never looked back.

I have been getting CPAP supplies for a few years from Youngs and it was time to replace my CPAP…read more The process was perfect. I have not had any issues with this company. They are always attentive to my request and respond in a timely manner.

Our PCP used this company to obtain medical equipment for our family member. Every month they send…read morea bill that already has late and overdue payment fees attached despite us paying every single month. When you call you will talk to India and get no assistance. There is no way to cancel or return the equipment or flat out buy the piece without paying even more than it's worth. I pay the bill and 2 weeks later get another threatening collection despite copies of cashed checks in my banking history. The people in India are useless.