I am the Project Manager for a company called Dynamic Resources. In my professional experience, I…read morehave never had to deal with a more unprofessional and a more sleazy company than Unifirst in Taylor, MI. For starters, communication is a joke. Getting ahold of Holly or David is an almost impossible task. Typically takes over a week for them to return several phone calls or emails. Once I get a returned phone call, it is from a *67, No Caller ID number, which is David. Because he simply doesn't want to deal with the issues their company has created. Aside from getting ahold of them, the service is horrendous. We have had several issues with Unifirst. One issue being, my employees almost never get their uniforms back in a timely manner or at all, once they are turned in to be cleaned. We often will get other companies uniforms, which is only logical to think that our uniforms are going to other companies as well. They will then put "loss charges" on our invoice. This is a common scam that they will throw into their invoices, because there is no way for us to reconcile what Unifirst takes / loses. So, we started keeping inventory of every scheduled pick up. Which is ridiculous that we need to do their job for them. We have had issues with employees quitting or being terminated and turning in their uniforms to Unifirst and letting them know this individual no longer works here. For months these uniforms were returned and washed / misplace, etc. All for Unifirst to add "loss charges" on our invoice and scam us. After we emailed / called and stated several times that we turned in this individuals uniforms and they no longer work here. For months they would continue this scam until finally they took the charges off. No reimbursement, no apology, nothing. Another major issue is our floor mats have not been cleaned or swapped out for over a year and half. Even after several complaints they still haven't corrected the issue and continued to charge us for the service they are NOT providing. When David finally got back to me on the issue he stated that we have "stuff" in the way. Clearly this is an extremely poor and lazy excuse. As we had 14 of the 19 in mats in total, are very easily accessible. They have not even offered to refund us. So, I wanted to do some digging on the contract we signed. The language in the contract clearly states that Unifirst is afforded 60 days to correct any issues previously complained by the customer. Well, we have been complaining for 5 months and most of these issues even predate myself and still haven't been corrected. We are talking years of failure and scams on Unifirst part. So, once we realized we can terminate our agreement because Unifirst has failed to uphold their end of the agreement, they threatened us with their legal department and demanded a buy out. This was expected as this is a common scam with companies like Unifirst. So, check your contracts, they have an automatic renewal for 5 YEARS, if you do not give a 90 day written notice that you do not want to renew your contract. This is another sleazy scam they will try to get companies on. They have the resources to bully, and they definitely try to bully us, despite the evidence we have, (we have cameras in our office) we would have to go to court in order to prove the failure on Unifirst part. Which is absolutely ridiculous. David has continued to threaten us saying we are breaching the contract, which is funny because we read through the whole thing and no where in the contract does it say they don't have to provide a service for a year + but can charge us for it. All and all I can't speak for the other branches, but I can assure you Unifirst in Taylor Michigan, is an absolute useless garment company. They are extremely unprofessional, they will not return calls / emails for complaints and they will blame you on every end for their failures and if you try to prove otherwise they will threaten you with their legal department. They are modern day scammers and they found a good way to cheat the system.

Just purchased new lab coats and needed my name embroidered. Doing a Yelp search I stumbled on…read moreSera Solutions. Let me just say I was impressed. First all because of my office hours I couldn't fit in to stop and drop them off. So he came to my office. How convenient! The end result was also very well done. Definitely recommend.

Its my first time that I deal with them for embroidery projects and they was still under…read moreestablishment. They are very creative and want to do anything they can to make your project work. They do excellent work and they have reasonable prices.

Put in a badge order first week of October. Smith and Warren has a guaranteed production of 3…read moreweeks, Cuda tells me four weeks. I call after four weeks and am told badge is not in. Fast forward to nine weeks after order and no badge. Calls placed today to Cuda were not answered on my cell phone, so I called from my work phone moments later and they picked up. The games, the lies, the incompetence is too much. You can tell the company forgets to order the clothing you paid for (happened with pants order), and can't even order a badge. Avoid Cuda at all costs. Ask your fellow coworkers about Cuda and I guarantee everyone will tell you they are awful. I have put in a credit card transaction dispute after this latest bit of theatrics.

Unfortunately same experience as previous reviewer but went one step further put in a order and…read morepaid owner stated it would take up to 2 weeks gave them a one week buffer and called told me it would be in it was on backorder waited 2 weeks now getting to be crunch time where I need the product oh sorry they're not in yet wait another week called no answer decided to call the manufacturer and ask if I order has been placed manufacturer stated they have not delivered to them in quite some time and no order was placed this is a downright lie and I never received a refund or my order but you know I'm still waiting on a phone call to tell me my order is in and it's only been a year it must be that new tortoise version that UPS is using to cut back on costs I bet when I get to retirement age the order should be in just go somewhere else if you can't get an item just tell me don't lie

I have used EmbroidMe Wyandotte for all my staff uniforms for over 8 years. Polos, warm up jackets…read moreand outerwear with our logo and names give us a professional look both in our office and out in public.

Name on team warm up jacket spelled incorrectly - TWICE! Took so long that the jacket no longer…read morefits. They are very sorry but doing NOTHING about it.

This is the place for the blue collar worker on a budget. They have new & used work wear from…read morekitchen staff to mechanics & nearly everything in between. The lady was helpful, friendly, knows the store like the back of her hand. It's a bit cluttered but hey, who cares! I got 3 complete uniforms for $30, in very good shape.

From the owner: Industrial work wear new and used, many USA made clothing, alterations read more