I was impressed with the carpet cleaning! Josh N. did an amazing job cleaning our Berber carpet and…read morestairs. So many stains came out that I honestly didn't think would! Everything looks fresh, clean, and smells absolutely amazing. Josh was also super nice, courteous, and professional. He was prompt, right on time, and took great care while working in our home. I couldn't be happier with the results and would definitely recommend Josh and this company to anyone needing their carpets cleaned!

Nick made the process extremely easy and hassle free. He communicated well from start to finish…read more Highly recommend his services. Reuben, my technician, went above and beyond with the task at hand. I was very pleased with the outcome!

I highly recommend this company. They were very professional, very nice, scheduling was easy and…read moreproficient. I am very satisfied with their services. It was my teenagers carpet in his room which had soda spilled on it and of course he didn't tell us until he moved out. Looked like black oil! lol. After they cleaned it, it looked brand new. Thank you so much.

I had a wool rug that had gotten really smelly over the years. Aladdin fixed it up for me-…read moreExcellent work by friendly people at a reasonable price!

This team was awesome start to finish. They came and did a quote for us same day we inquired…read more Settled on a reasonable amount for the amount of furniture needing to be moved and amount of scrubbing our tiles and grout needed. Very respectful team of young men moved everything out of the way and then back again. We are incredibly happy with how it all turned out and will be using them in the future for any deep cleaning needs!

This is the second time i had Beyond Clean Tile come to my house. They did an AWSOME job on my…read morekitchen, living room, master bathroom floors & shower. Today they did my mud room, laundry room and a quest bathroom. Everything looks amazing and a beautiful shine on my floor that i can actually see my Christmas lights from the tree reflecting on my floor. Great Job!!!! Thank you Jonathan, Jeff and of course Jim

Wow! Wow! Shawn did an exceptional job! He cleaned our carpets, got a wrinkle out of our master…read morebedroom carpet, and cleaned our tile. Seriously turned them from looking like they needed to be replaced to sparkling clean. He is honest, professional, and truly cares about doing great work. His prices are fair and I feel like he over delivers! I couldn't be happier! I highly recommend Texas Steam N Clean and Shawn.

Sean is very responsive over Facebook. He's honest with what can and cannot be cleaned. We had him…read moresteam clean three rooms and then a few months later he just cleaned and sealed our tile grout. High quality of work and frequent communication. If he's running late he will let you know. already recommended him to two other people needing work done soon.

Jonathan was polite, courteous and did a fantastic job like my carpet is new. Very thorough and…read moredetailed and most of all Punctual and respectful . He laid and covered the flooring he walked into. And clean it to satisfaction . I will Use him again and highly recommend.

Awesome Guys Professional Cleaning did an excellent job on my carpets, leaving them spotless…read more Jonathon was highly professional and thorough, delivering great results.

We had an appointment made with this company during a 9-10 window. No one showed up, and no one…read moreanswered the phone for several hours after. Once I finally got a call back, all the management had to say after our no show was they were sorry and don't know what happened. Had they answered the phone or given us a heads up that they needed to cancel the job we would have understood. Needless to say we do not recommend this company and did not have the same experience as many of the reviewers and were disappointed in how it was handled by management.

I have waited several weeks to see how the carpets looked after cleaning and to see if it lasts…read more.. company was extremely responsive and prompt. Tech was super nice and I did agree to an up charge for raking as my carpet is 18 months old. So for my 2 bedroom, 2 living area and hallway the cleaning, pet remover and raking was almost $700. My parents dogs had been here a few weeks and I knew they had peed on the carpets but I didn't know where so I paid for all the spaces to be treated.. so here is my issue... he literally ran through my house to finish .. it was mid afternoon the day before thanksgiving and he had 2 more jobs to do. I mean the entire job took an hour tops. I paid for extra services so that should have even taken longer than normal... now a few weeks have passed and some of the smell is back even though those dogs have been gone since day before shampooing.. and the high traffic areas that I paid extra to rake are compacting again... I would like to do a good cleaning every 6-9 months to keep carpets fresh and I'm not going to call them to do the maintenance. Hate to say that as responsive and nice they were but $700 worth of detailed cleaning I did not get.

I have continued to have New Era come out and clean annually and each year I am amazed by how clean…read morehe gets our white sofas. Charles is one of those few and far between small business owners. He cares a lot about the work he does and wants to make sure his clients are satisfied. He is always accommodating and super pleasant to be around. You are in excellent hands with him!

I am so happy to find this business. Charlie did a great job, very communicative, easy to schedule,…read moremy carpets and rugs look great.

This is my 2nd time using them. They are incredible. I receive the best services from them. If you…read morewant your carpet to be clean your house to smell.Well, the service to be great.This is the company to go with. Datwone is the best. Love this young man

As many people know, I am hugely involved in the animal rescue community. I foster & rescue animals…read more&I have done so for years. Therefore, if you have animals in your home, & want to keep your home clean & smelling nice, you know, like I do, the importance of using a reputable carpet cleaning company who values their customers. Never in a million years did I think that Upfront Home Service would do me dirty like this after all of our years of working together but I guess that's what happens when a company gets GREEDY. They forget that it is their long time customers who helped them to succeed. Recently, we scheduled a move out carpet cleaning with a few patch repairs. At first, I thought everything was going great until I saw the one patch job. We brought it to the technicians attention & he said that was the absolute best patch that could be done. I didn't agree but waited until it dried. After he left, I went upstairs and noticed that the scent that is usually very pleasant after carpet cleaning was not there but instead the stench of dirty water was present & extremely strong.This was not the norm in past jobs with them so I immediately knew something was not right. I called the office & asked them to send someone over right away to see the job that was done and to smell the odor. I thought Rachel was going to send over a supervisor to check things out the next day but all that came over was a regular technician with a can of deodorizer to mask the odor. I thought they would have redid carpet & fixed the patch but that was not the case. Mind you, my circumstances have never changed during the 9 years I have used Upfront Home Services I have always had animals, & yes, animals have accidents. There was no more or less than the norm. After they cleaned my carpet, the carpet smelt great each time, so they cannot say it was my fault or point fingers. If they had only come out to see for themselves what I was referring to after I asked them to, they would have seen & smelt what I was talking about but they chose not to. A few days after this took place, & after I had a few moments to myself after moving State to State, I wrote an email to the owner, Joseph Pais expressing my concern & instead of reaching out to me personally, he had someone by the name of Daniel Guida call on his behalf. He seemed nice at the time & said he would send someone over to fix. I explained to him that the second visit should have handled this & that we no longer had access to the home. We moved out. I told him we had spent almost $1000 on this work & the least they could do since they didn't fix any of it on second visit was to maybe refund us something. Maybe 15-20 percent of the cost since the job was not done right & no one thought it necessary to stop by next day to see what we were talking about. Well a week later, Daniel did not call me back so I sent a follow up Text to him yesterday. I saw that he read my text but didn't feel he should be professional & reply. I then sent another email to the owner, this morning, & he had the nerve to offer me a refund of $50 & a $300 credit if we ever returned to Texas & needed carpet cleaning. We moved to Florida 2 weeks ago AND WHY DO I NEED TO WAIT TO RETURN TO GET A CREDIT? REFUND ME NOW. THE JOB STILL SUCKS!!!!! If Joseph or Daniel had come to the house, they would have witnessed first hand our complaints & the odor we had after they cleaned it along with the really bad patch job. If our 9 years of business means nothing to them & they insult me by offering me a $50 refund after spending almost $1000 on this past job, then they can keep it. Apparently, they need the money more than I do. Keep this in mind if you need to hire a company to clean your carpet, tile, etc. If my 9 years of business meant absolutely nothing to them, how do you think they will treat you or your home?

On 10/15/2019 I met with Chelsey Haeffner, owner of Grout Doctor at my bosses home. We discussed…read moreregrouting kitchen counter and restaining floor grout in Master bath and Master bedroom. Chelsey brought up the fact that during the regrouting procedure a tile or two may get chipped. If we had replacement tiles then they would be able to replace it for us. Chelsey and I discussed the fact that several large pieces of furniture in the Master bedroom would need to be moved and she assured me that they would move the furniture. On 10/18/2019 , the scheduled day for the work, one crew member arrived. I mentioned and showed him the furniture in the bedroom needing to be moved and his first response was that they just generally work around the furniture. I told him that was unacceptable because there would be a slight color difference in the grout when we moved the furniture at a later date or sold the house or something. I called Chelsey and she said that her husband Matt would be by later to help move furniture. After waiting several hours for Matt to arrive he acted inconvenienced and unfriendly. He refused to move a tv cabinet and an amoire. At this time I also noticed a tile on the kitchen counter was chipped. I questioned whether it happened during regrouting. (this is not my home, it my bosses home) I had never noticed the chip before. I brought this up with Matt , his first response was denial and wouldn't even consider the notion that their process did it. I tried to explain the agreement with Chelsey to replace chipped tile and he just went off on me. He yelled and told me they would not replace the tile. I kept trying to explain my position but he just talked over me and continually cut me off. He wouldn't let me speak and was clearly trying to intimidate me. I asked him to leave and I walked into the office and proceeded to call Chelsey. Matt followed me into the office and continued to rant. I asked him to leave again, He didn't. I got Chelsey on the phone and told her to listen to how Matt was yelling at me. Her response was, what will make you happy. I said, replace the tile. She said okay and then Matt really escalated in his anger. He yelled, "he didn't care what Chelsey said, they weren't replacing the tile. I asked Matt for at least the third time to leave the property before he finally did. This was becoming a little frightening and not something I have ever experienced with any contractor I have worked with. Due to may job, Home Manager for almost 20 years, I have dealt with 100's of contractors and have never had to ask one to leave the property At this point even if they offered to replace the tile, I would not feel comfortable or safe having them in my home, my bosses home or anyone else's home. This man has anger issues.

Wow! They did a great job regrouting our shower! We had our shower regrouted twice this year before…read morewe called Grout Doctor. Neither handyman removed the old grout, they just grouted right over the old grout! With the lighter color change, you could see the grout peeling off almost immediately. Once we hired Grout Doctor, everything was done right! They removed the old grout and regrouted perfectly! I would highly recommend this company!

please do not used Dusty's clean it or leave it carpet cleaning. I made a appt. over a month in…read moreadvance and they tried to reschedule at 8 the night before they were supposed to be at my house with no reason or apology. I let it slide and they were a hour late with no call or reason today. I went ahead and canceled at that point. Pictures below of conversion.