This clinic is wonderful. Every time we've gone in, we've been so impressed with how clean the…read morefacility is (including the bathrooms), they get you in and out fast, and even have an EKG machine and X-ray if needed. The nurses and doctors are kind, patient and knowledgeable. We have made this place our home for all things medical!

I saw Dr. Laventure and nurse Maritza for an urgent care visit and was not feeling well at all. In…read moresuch a short time slot, Dr. Laventure was incredibly thorough, patient, and truly dedicated to figuring out why I've been sick. Maritza was so sweet, kind, and funny. Her warmth and positivity helped make an uncomfortable situation more bearable. Thank you to both Dr. Laventure and Nurse Maritza for their exceptional care and for going the extra mile. I highly recommend choosing this Encinitas location for care.

Visiting from Los Angeles, my toddler accidentally crushed her hand, so we rushed here because it…read morewas the closest urgent care. We aren't familiar with the area, and my daughter was hysterical and clearly in pain. We walked into the lobby around 6:00 p.m. and stood there for quite a while because the front desk was completely unattended. Eventually, a staff member walked out, seemingly unable to read the room. She stared at us with a glazed-over expression and an odd smile. She asked what was wrong, and I explained that my daughter had injured her hand and needed an X-ray. She responded, verbatim: "He's busy right now but will be out soon." Who is "he"? A doctor? A provider? We had no idea. She then disappeared into the back without having us check in, collect our information, or fill out any paperwork, leaving us standing alone in the empty lobby. After waiting even longer, I called the front desk from my phone, hoping it would prompt someone to come out. The phone rang twice with no answer. I called again, and the same employee answered with, "Hi, how may I help you?" I said, "I'm standing in the lobby. Is anyone going to help us?" There wasn't a single other patient in the waiting room. She finally came back out and asked what insurance we had--which they accepted--but continued moving at an incredibly slow pace. At that point, I asked, "Can you tell me where there's a real urgent care?" We left and went to Scripps instead, where my daughter received prompt, professional care. This was one of the most bizarre and frustrating healthcare experiences I've ever had. If your child has an urgent injury, I would not recommend coming here. Definitely a scam!

I am a retired Marine that runs a very busy business in Sandiego. I don't have a lot of down time…read more I looked at my VA app for trusted VA community care company and found Medhero I have been running a lot and training my grand daughter who is joining the Marines this summer and my plantar fasciitis came back really bad. I have been limping and fighting through my runs so I decided I have to get this fixed. I called Medhero and they got me in same day was only there about an hour got the steroid needle in my foot in and out. Everyone was so nice and professional and super user friendly. They keep it simple. Thank you MedHero and the doctor who actually was a former Navy Flight Surgeon he was so easy to talk to and minimized the pain of that big needle going into my foot. I will be back in the future. Thank you Steve Carlile

Good experience here…read more Came here one time due to a minor illness, the wait was not long. The office was very clean and the staff were nice and polite. Was able to be seen and received the prescription for what I needed. Fast efficient painless experience.

I had a medical issue that required immediate attention…read more Called the doctors office that was a joke. No appointments available for three weeks. , My insurance company and asked if Urgent Care was an option I was told Yes, and the agent actually helped look for and locate a facility that accepted my Insurance Insurance The agent even gave me the address and told me they were open until a specific time They got in the car and drove straight there Pulled into the parking lot and I was shocked. This is an urgent care in the parking lot and we have two cars in it I walked in at the receptionist who was extremely friendly and hopeful Share me complete the necessary paperwork they did the necessary verification for Insurance Insurance, and in less than 20 minutes I was seen by a doctor 10 minutes later, I was on my way to the pharmacy to pick up my prescriptions All I can say, as I was shocked and in a good way I thought Urgent Care would be packed kind of like a zoo and would take forever kinda like when you go to Tri City Hospital Not the case again, both the receptionist and the doctor were extremely friendly and helpful Unbelievable, less than 40 minutes walking in and out. I am extremely happy and I would recommend this facility to everyone They get an A in my book.

One of my best experiences! The staff was friendly, helpful, and gracious…read more The provider, Mitchell Johnson, took his time to listen to all my concerns and worries. I truly appreciated how attentive and caring he was. The MA, Yoni, was also very patient and kind. I truly appreciate the time and patience they both showed me. Thank you for such a wonderful experience!

Great office. They greet you immediately when you walk through the door! Nice staff and they are…read morefast and efficient. I went for an appt to get a blood draw and was out within 10 minutes!

Very unique experience in a good way .Not a typical office at all infact the opposite. BUT truly in…read morea good way ,the doctors are extremely nice .

Everything from the font desk call center and reception area to the back room clinic was…read moreexceptional. In our 80+ years, we have lived in 7 different states and have had health care experiences in all. Some good. Some terrible. None as consistently and personally responsive to both to critical and chronic care issue as Healthtopia!

I recently had to change my primary care physician from Scripps. While I really liked my doctor…read morethere, having to wait literally months for an appointment was simply unacceptable to me. I was extremely fortunate to find Dr. Sexton. After my very first visit, during which he spent a considerable amount of time with me and truly listened, I left his office feeling incredibly optimistic. I had the immediate sense that having Dr. Sexton at the helm, guiding and overseeing my care, was going to be a life-changing experience. I'm so grateful to have found a physician who is not only knowledgeable and thorough, but who also takes the time to make his patients feel heard and genuinely cared for.

Welcoming staff. Visit was on time My entire Visit from…read morestart to end was 25 minutes That included the wait, seeing the physician and getting my next appointment time

Great visit with Dr. G. Her approach to medicine really suits me. Other than covering all the…read moreessentials, she is zeroed in on how we live as the most important element in keeping fit, from how/what we eat, stay active, and eliminate wastes and non-essentials. Since seeing her, I've improved noticeably in areas of my personal concerns.

The care I get is excellent and Diane Solic is always very through and helps meet my medical needs…read more I always feel better after my office appointments.

OVER BILLING: Kara their billing coordinator will not take responsibility for billing issues and…read morehas alienated me over $50 because she won't fix their issue with Aetna. Aetna pays NCFMG over $500/visit and each visit I paid my PCP copay of $20. Yet the billing went through as if I saw a specialist ($45 copay) and I only saw a PA, plus North Coast doesn't have specialist they only do Primary Care. This was all because the doctors were listed incorrectly on the bill sent to Aetna. So I called Kara a few times, and I called Aetna a few times and then I put them on a conference call together, and then I followed up with Aetna several times to make sure they were fixing the issue. So after about 4 hours of my time and Kara blaming Aenta and Aetna blaming her I had to give up. And I had a final call with Kara and said there is no way I am paying the $50 because this was billed wrong, just on principal I can't and won't pay it. I can't believe I am ending a 10 year relationship with NCFMG who gets paid $500+ every time I visit over $50 I was wrongly charged for, that is brilliant customer service and a fantastic business model. Note for NCFMG if you even read these reviews: PA Noel and PA Morrison are setup incorrectly with Aetna. They had 2 profiles, one with UCSD and one without. Aetna billing uses the one without which makes them unrecognized so they bill as a specialist. So why don't you call Aetna and fix it before you have more patients leave you over erroneous billing.

I hadn't seen my PCP, Dr. Amy Kakimoto, in over a decade, but I was so happy to find out she's…read morestill at North Coast Family Medical Group. Life happens, and I'd put off routine check-ups for far too long, but I recently decided to schedule an appointment for blood work and had a list of questions, along with a need for some advice and recommendations. Scheduling was a breeze. Their patient portal is user-friendly, and the response time was surprisingly quick. Despite my last-minute request, they managed to fit me in. In the past it would take me months to see my PCP. This was a big improvement. Everything, from lab work requests to accessing clinical notes and instructions is automated in their system, so there's no hassle. On the day of my appointment, I was pleased to find plenty of parking, even on a busy weekday afternoon, which is always a plus. The clinic looks amazing and they've clearly made major renovations. The space is bright, modern, open, and spotless, with an inviting atmosphere. The staff were professional, warm, and attentive. From the receptionists to the medical assistants, everyone made me feel welcomed. During my appointment, Dr. Kakimoto addressed all of my questions and concerns with patience and detail. Even though the visit lasted only about 30 minutes, I left feeling reassured, informed, and optimistic about my health. I also love the reminder texts and emails! So helpful especially when you have so much going on. All your clinical notes are available in their patient portal app for easy access as well as all your medical records, tests, and more. I highly recommend Dr. Amy Kakimoto and North Coast Family Medical Group to anyone looking for quality care.

Very pleasant experience here. Not sure why so many negative reviews…read more Came here one day with a family member for a health issue and only waited 45min to be seen. Not too bad. The front desk staff was pleasant and helpful. We saw a nurse practitioner instead of a doctor and she was very knowledgeable and helpful. Did a thorough exam and provided medications for the patient. The waiting room is a bit small and could use a deep cleaning. Otherwise a good experience.

The worst urgent care experience I have ever had…read more I initially went to Access Medical Centers in Encinitas for UTI symptoms and was prescribed a 7-day course of Macrobid. My symptoms did not resolve. I continued to have leukocytes on multiple at-home urine tests and had been experiencing persistent flank/kidney-area pain for approximately three weeks. I returned because the issue was not resolving, I had a low-grade fever the day prior, aching kidney pain, and I wanted further evaluation. I specifically asked about additional testing for STIs and Candida and wanted to discuss whether my persistent flank pain could warrant evaluation for an upper urinary tract infection or another cause. While I was waiting in the exam room with the door open, I overheard the supervising physician discussing me with the NP. I heard him say that I was going to react to every "little twinge" in my body, suggest that I had an overactive bladder, speculate that maybe my pain was "from yoga," and say that I had it "set in my mind." I then heard him say that they don't treat "psychological issues" and that I should go home and "just relax." I was appalled. I previously worked in an ER while earning patient care and healthcare experience hours in preparation for applying to physician assistant school. I understand that clinicians may disagree with a patient's concerns or believe that a particular diagnosis is unlikely. That is completely different from speaking dismissively about a patient within earshot and attributing her physical symptoms to psychological issues without appropriately communicating that assessment to her, or even meeting her. After overhearing the conversation, I told the NP that the physician should not speak about patients that way, that I knew something was wrong with my body, and that I found his behavior extremely unprofessional. She apologized to me on his behalf. Women with urinary symptoms already face enough difficulty getting persistent or atypical symptoms taken seriously. If you have recurrent UTIs, interstitial cystitis, persistent urinary symptoms, or simply want your concerns addressed respectfully, I would strongly recommend seeking care elsewhere.

I had to take my daughter here for an allergic reaction to an antibiotic she was taking. It was…read morelunch time for the PA Trace, but when he heard what was going on he immediately interrupted his lunch and came right over to help her. Trace was incredibly kind and very professional and assessed my daughter's vitals and prescribed the correct medications to help with this. He explained everything in detail for all of my questions and I had a lot. His assistant Charles was very kind as well and had sense of humor that put my daughter at ease. My daughter was very anxious going in and by the time she left she was much more at ease. We very much appreciate how helpful and kind Trace and Charles were and Cabon Health.

Unfortunately, I had a very disappointing experience here. First of all, the entire process took…read moreabout two hours just to complete what should have been a straightforward blood draw. I want to emphasize that I have never had difficulty having my blood drawn before. I have never been told that my veins were difficult to find, and blood draws have always been quick and straightforward for me. Despite that, I was stuck a total of five times in five different locations. The first attempt produced no blood, the second produced only a very small amount, and there were additional unsuccessful attempts where they could not get an adequate blood sample. During one of the attempts, a significant amount of blood came out around the needle and I heard an unusual air/hissing sound, at which point I became uncomfortable and asked the staff member to remove the needle immediately. Eventually, the provider who had prepared my lab order came into the room and told me not to worry because he had previously been a paramedic and knew how to draw blood. He attempted the blood draw as well, but again only a small amount was collected and it was not enough to fill the tube. At one point, he suggested possibly combining blood from a previously collected tube because there was more blood in it, and the staff member immediately responded that they were not allowed to do that. After multiple attempts, they eventually managed to collect my samples. My friend was also there to have blood drawn. After finishing with me, they attempted to draw her blood and were unsuccessful with her as well. At that point, after everything we had already experienced and nearly two hours there, we decided to leave without completing her blood draw. I completely understand that an unsuccessful blood draw can occasionally happen. However, considering that I have never had any difficulty with blood draws in the past, being stuck five times in multiple locations, the amount of time the process took, what happened during the attempts, and then watching them struggle to draw my friend's blood as well made the overall experience extremely uncomfortable and concerning. Unfortunately, I would not return here for blood work.