I would give them 10 stars if I could. Fast, courteous and professional. He definitely gives a damn…read moreabout his work. Call them and you won't be sorry?

i did not need their services but they were able to direct me in right direction and very polite…read moreand professional.

Great service timely & efficient as well! Great job!!! I didn't realize this could be done in…read morewinter ...glad it's done!!! Guys were on time & did a great job! Glad the office called to remind me of how long it's been since last pump out! That really helps! Thank you!

problems!! The service requested was February 2023 I had Jeff Sullivan which apparently no longer…read moreworks for free flow come give me an estimate. We have a pump room that is moist and creates black mold usually during the fall and winter months. We have bleached and used vinegar in the past and now have a fan and dehumidifier and a ceiling fan to keep air flowing per free flows advice. The quote from Jeff was over 7,000 to Jack hammer the floor up along the entire inside floor and add stones for when the water dripped and then to also dig a sump pump so that water from the surface would just fall into the pit and eject out with an ejector pump. Then to go outside and sig a drain to the center of the yard to allow any excess water to run away from the home. Then once that was completed we'd have an entire house fogging of any mold spurs and a promise of no mold returning as long as we kept the room fan and dehumidifier working. Which I have done so. I scheduled with free flow in for April 2023 because I wanted to vent the house after the house was basically sprayed throughout with chemicals for mold. Our appointment was canceled and bumped as someone had an injury and they had to reschedule me to accommodate the injury. I was scheduled for a Tues Wed appointment and possibly Thursday if needed and they came on a Monday. I was not able to stay as I had an appointment and needed to leave. They asked to look at the pump room and I was able to get my dad to stay while I left. Apparently plans changed they looked at the pump room and assured me the quote was wrong from Jeff and they did not feel the original quote was correct and the dig needed to be outside not inside. Me being in a rush to get to a doctors appointment was not really in the frame of mind to sit and chat about a past employer with these guys of how the job was not quoted incorrectly and it's outside work not inside work. I listened and they made it clear they needed to dig along the blocks on the outside and eject the water to the middle of the yard and to spray along the house. Then do the inside mold fogging another day. I'm like well I want the mold not to return so if you're telling me that the quote was incorrect then let me know what the new quote will be and we can go from there! I looked at Kenny and I'm like it's not going to be higher prices then this right I assume cheaper and he said to talk to the office about the price. Apparently they were fine getting started on the job without the new quote so I oked them and trusted what they told me . Kenny assured me he knew what he was doing and this was the right move for the house and the mold problem and this would fix the issue. Then I get a email from the office while I'm at a dr appointment saying to sign the new documents . I didn't because I did not get to read it yet and I wanted to make sure to look at it and see it itemize and what the price would be. I'm assuming a lot cheaper for half the work. Then Ashley calls saying she needs it signed right away so the guys can get started on the job. I'm like hummm I think they do get started . So I assume I'm just signing for the outside work to be done not a price as I'm thinking we can talk about a price once I call her back so I sign the document to get started on the work. Later when I get home I print the document and see the price is the same well over 7,000 dollars and half the work later I'm realizing wow that's a lot of money when all the work that was done was really the last part of the original job bided and their needs to be some kind of compassion to me . So I call the office and speak to Dan he's not accommodating or empathetic in any way to a customers concerns! He assure me the work could be bid higher for the outside job I chuckle and say NOWAY you need to give me at least 2-3 grand back no way that job is as much you did not even do half the work quoted one the original contract???!!! Really???! I'm like what scammers! So a week goes by and we are mowing and the cap outside on the vent gets sucked into my lawn mower and I call Dan he tells me no way it's their fault I can replace it I'm like um no!! So after many phone calls disagreements and no responses from the office or Dan I email him and he finally tells me someone will come out next week. No one then the next week no one then like a month nope no one !!! Finally like 2 months it gets replaced.! Long story short the fall time is back and the mold is coming back. I've messaged Kenny 2 times since the holiday weekend and he told me Ashley would reach out to me. Oh also I had to hire and attorney just to get my paperwork prices detailed as they say they can not itemize a bill??? I wanted to look at the first bid and the second bid pricing. I'm a person who gives others the benefit of the doubt but the office people have not shown any remorse for anything they've failed to do!!!

I have used this company for years. They are reliable and reach out to me when i need service to…read moreremind me.

After a new pump was installed and some digging done, we were left with two inches of clay…read morecompacted on top of about 80 square feet of lawn. Further, it was spread by some type of heavy equipment, leaving ruts showing the tread marks. We have an acre of land. Had the septic person asked where we would like the clay, we would have directed him to an out of sight, far corner of the property. His response on the phone? "I am not a landscaper, I'm a septic guy." Hey, it doesn't take a landscaper to know that clay compacted by a back hoe on top of an existing lawn is a very bad idea. I certainly hope that the $4000 we paid resulted in what we needed for our septic system; it clearly resulted in what will likely be hundreds of dollars of lawn repair.

Left half way through a job and simply stopped returning calls and texts. Took warranty info on a…read morepump they installed a few months ago that failed (wayyyy too low hp) and did not return that either. So we have no working pump, no warranty and no fix. Unfortunately when someone doesn't respond to kind requests and reach outs you end up with bad reviews and police actions. Bad business, even though initially seemed nice.

I needed my septic tank pumped. And honest advice on maintaining the system in my 45+ year old…read morehomestead. I called three services and decided on A-Midwest Excavating based on schedule, price, response, other reviews from neighbors, professionals (plumbers), and Angie's List. The serviceman arrived during the time allotted. The project took longer than expected due to the age of the tank, and never having been pumped out prior. The quality of the service, recommendations, and honest quotes for additional service and maintenance were what I had anticipated. I highly recommend this family business.

A great company to do business with. They were on time, worked quickly, and even charged me less…read morethan the quote they gave me. I would call them again.

Excellent customer service. Very responsive, friendly and polite. Did a great job on a repair and…read morecleaned up the area! Beebe's is my go to! Thank you Jenn, Rocci etc.

I have been using A&R for the last 16 years. They have always been great to work with. The lead…read moretime was 2-3 weeks which I think was very acceptable. They called the day of service and Of the workmen I've used Danell Clark the most knowledgeable and has been the best! I highly recommend A&R.

Terrible customer service! Hung up on us. Used them for 35 years, always pay on time. They don't…read morevalue their customers.

TL;dr Johnson Septic…read morewas helpful, knowledgeable, and prompt (early!). They charged a reasonable price. Long version Brown water was rising from tenants' bathtubs, and toilets wouldn't flush, despite regular septic servicing. Called my regular company (now previous) in the morning requesting emergency service, but was told all their appointments were emergencies and it would be a few days. I understand that this is the beginning of peak season, but I've been a faithful client. Maybe they were having a bad day, but I doubt there was fecal matter in their tub. I called and emailed over a dozen companies, most did not reply. A few replied, saying they couldn't help, one very kindly recommended other companies, including Johnson Septic. Johnson agreed to make room in their schedule the next day, and told me their prices, which are based on the volume removed. I did not feel that I was up-charged for the emergency nature. I called for my service window this morning, and received a call when the truck was 25 minutes away. The techs were extremely polite ("Sir/Ma'am" polite) and answered all my questions, even though I asked some twice. They found the problem (a wipesburg), removed it, and flushed the tanks. My tenants are happy, I'm happy. I hope you will be happy with their service too.

First time using them. They gave a 25 minute phone call which was helpful. The tech was very…read morefriendly and professional. Answered all my questions. I'd use them again.

I've used Gene's Sewer and Septic both to service my septic system and to make repairs to the pump…read moreand switch electrical system. Extremely responsive and charges a fair price for their services.

I have used this company for years. Have a very, old house with old pipes. One employee, called…read moreRyan has been with them for 20 years. I had a team come out before Ryan, that I had never seen before. They did a poor job, which is unusual, and I had to call again; this time requesting Ryan. He spent two hours, working to unclog this main sewer in my very, cold basement. He takes the time and works tirelessly. He is a nice and polite person.

Wonderful company to work with. I had septic tank issues after a very heavy rainfall of 48 hours…read moreand had backflow into house. I called many septic companies and no one was able to come out in an emergency. D&M were able to come in less that 24 hours of calling them. The guys were GREAT! Very friendly and knowledgeable! Prices are very reasonable. SO great to work with a company that is honest and a family business. Highly recommended.