I took my machine into the shop in June and I still don't have it back. It's now August 30. I was…read moretold it would be awhile, but I never suspected that it would take this long. I called several times, but never got a callback despite leaving several messages. I finally got ahold of the head tech and was told how there is a shortage of techs and they are training some, but should get to it soon. I understand staff shortages, but this is a ridiculous amount of time to wait. I was finally promised it would be ready for yesterday. When they called (at least they called) I was told there's a new issue, sorry, not ready, needs an adjustment. I was promised it would be ready for today. Sorry, the tech who can fix it is not in. This is just frustrating. I really hope I get it back next week.

the pfaff bobbin winder, advertised it fits j and l bobbins. my pfaff creative 3.0 machine is a…read morecategory "j". my bobbins don't fit the winder, the winder unit came with 20 bobbins that don't fit the winder either, but those 20 bobbins fit my machine. this unit doesn't work as notated for j & l bobbins. i feel that "all about sewing product information is misleading and does not stand by the product information.

We needed outdoor fabric, foam, thread, zippers etc., for a project…read more Found this place online. Fantastic selection, excellent price point and very courteous and helpful sales staff on the phone. Store is in Barrie, they will send small samples of material. Ordered and was shipped by Canpar, arrived in 3 days. Price of shipping very reasonable. All products were of good quality, highly recommend.

I was making many curtains for a house with so many windows. I ordered a grommet press, cutter/die…read morecombo and curtain grommets from JT's. I didn't know what I was doing so I called them and asked a ton of questions. They were very helpful. I ended up estimating and ordering too many grommets. JT's called me (...called me! - not an email) to say they would send most and the rest when they restocked. Turns out I didn't need the grommets on back order. I let them know and was refunded within an hour. Well done, JT's Outdoor Fabrics! Great customer service experience!

Started with Hummingbird sewing when it was still John's sewing 20 years ago, great service…read moreknowledgeable staff and the work they do is still the best maintenance and repair around. Bought both my serger and sewing machine there and have bought several refurbished machines for community organizations. I drive from Toronto to get my machines serviced and scissors sharpened there. They are that good.

I took an embroidery machine in last year to be fixed, when I picked it up it was still not working…read more,so I had to take it back, this year when I took it back for a cleaning,it came back unusable, it's banging and clanging,he put some cheap plastic foot on it the squeaks and sounds like a train coming threw my place. The embroidery designs will not even sew right. The tall blonde lady was stuck up with me, took my money and didn't tell me they ruined my machine, so today I have to throw it out. I won't be back there , and would NOT recommend this place.

Anne helped me with designing, making and installing my drapes throughout a 3 week process and it…read morewas fantastic. She came to our home, measured our windows and provided us with some samples. Then she came to install them two weeks later and it's been beautiful and seamless to work with. Thank you Anne!

I went to Anne through the recommendation from a family friend for my drapes and curtains in my new…read morecondo. I honestly had no idea what I was doing or what I wanted but she walked me through everything and even came to my place to help me measure out everything so that things would be made to fit perfectly. Would definitely go to her again for my next place!

Love this place! They've always been great with helping me order specialty guitars (I'm a lefty,…read moreand I have unique tastes and needs, so it can be really difficult to find what I want), and they've saved my rear in a serious way when my keyboard decided to die right before a gig. Not only did they get me an excellent quality rental for a really good rate, but they got my keyboard back in my hands in under two weeks, and for a really great repair price! They've got all the books I need for my teaching job, and they're always super helpful and know me by name. I will always be happy to shop at this store!

I'm outside of Music Pro right now.....and they are closed for Boxing Day…read more I came last week, they were closed Sunday. I came back and found a nice Gibson LP traditional that I wanted to buy. I drove 30 minutes today to buy the guitar....and they are closed. I'll just order online and get it considerably cheaper. No sense paying extra for local service if they are never open. Multiple cars have pulled up and drove away while I've been writing this review. Very disappointing.