A wonderful, customer service oriented experience from start to finish which I remembered and had…read morenot changed since my last visit a few years ago. Relaxed, no pressure browsing and shopping in a warm family owned and operated shop atmosphere. Great selection of lighting fixtures of all types. Staff (the family who owns the shop) are a warm, personable, professional, knowledgeable team who know how to treat their customers and know their products well. Thank-you, Electrolight, for helping us find the perfect, unique light fixture for our kitchen at a great price. Don't waste your time going to the big box stores, go to Electrolight first! You will not be disappointed.

I've been looking all over for a particular item for my partners b'day next month. Stock is out…read moreevery where. Home hardware searched there data base, found exactly what I wanted "on sale" and ordered it from the warehouse. I got a call back 2 days later to tell me it had arrived in the store. I went over next day paid for it and brought it home. I can't say enough about the exemplary service at this store. It's always a pleasure interacting with staff here.

Bought a Napoleon Prestige BBQ at this store August 16, 2023. We like to buy Canadian if we can…read moreand we know Napoleon is a good product. The store even put it together for us which was great. This BBQ works great, it is at our cottage, and it has not been used that much. When we went to change our propane tank in July 2025, we noticed the doors that open there are lined with a hard plastic. This plastic is all melting. None of our other BBQ's had plastic inside these doors. We did not notice it as we had not needed to change our propane tank. We reached out to the store and they said that since it is past a year, we need to contact Napoleon - which we did try to do. Spent over an hour on two tries to get through to customer service. Then tried on line with no response. My husband called the Aurora store and spoke with the BBQ person - they then submitted our claim. That was August 6 - no word back yet. Not very happy. We thought shopping at a local Canadian store and buying a Canadian BBQ would be the best. But not happy. I have some good pictures of the melting doors if anyone wants to see them. We would like metal doors for this BBQ. We have been looking at BBQ's now when we are out and they all have metal doors - just like our old BBQ's.

I am a contractor and I spend a real amount of money on building supplies every year, so I am…read morewriting this from that angle, not as someone popping in for a few screws on a Saturday. Rona Uxbridge is the closest yard to my main site, which should make them my go-to. It does not. The gap between them and Home Depot has gotten too big to ignore. At Home Depot I have actual people I deal with by phone and email. They know me, they know what I usually order, and they help me build out the order before I even get there. They chase down better pricing, suggest alternatives when something is back-ordered, throw in discounts where they can, and waive delivery on the bigger jobs. That kind of relationship saves me hours every week and a meaningful amount of money over the year. Rona has been the opposite. Most of the staff are green and clearly have not been trained properly. Ask about something that is not sitting right in front of them and you usually get a shrug, a vague point at an aisle, and that is the end of it. Nobody checks stock, nobody offers an alternative, nobody follows up. Their system for pricing and product info is a mess to navigate, and there is no real contractor desk to speak of. I have read other reviews from local contractors saying the same thing, so I know it is not just me. There are one or two good ones in there who clearly care and know their stuff, but they cannot carry the whole store. It is frustrating because the location is great and the yard itself has potential. Proximity only matters if I can actually get in and out without losing half my morning. Until they put real effort into training their team and building out proper contractor support, I will keep driving the extra distance. If you are a homeowner grabbing a few odds and ends, you will probably be fine. If you are running a business and your time is money, you already know where to go.

Discount Door Hardware is a smaller shop located in a strip mall near Bayview and Mulock in…read moreNewmarket. On the face of it, there isn't anything special about the place, but if you're ever looking for anything related to door hardware, or just need keys cut, I definitely recommend you take a closer look. The business I work for is located in Toronto, but since I live north of the city, I happened upon their website while looking for somewhere to get keys cut. After seeing they sold a lot of stuff I use at work on their website, I decided to drop in and ask a few questions to see if I could get many of the things I need on an ongoing basis. Turns out they do, and I've been frequenting the place ever since. Not only is ordering items easy: You can order online, email in an order, or call one in - and can either have your items shipped, or go and pick them up from the store (right away if they're a stock item, or a couple of days later if they're not), but the customer service here is second to none. Peter goes out of his way to try and be helpful, and to ensure you get exactly what you want. I've also benefited from Peter's diagnostic skills more than once. Whether I've brought in a broken piece of hardware, showed him pics of something on my phone, or emailed a video in, he always helps out where he can, and gives help and advice that have more than once proved both correct and valuable. I will definitely continue to frequent this place, and if you're in need of anything related to door hardware, I suggest you check it out.

Honestly, one of the better homesense. I've been to almost all the ones around the GTA. I always…read moreend up with something when I come here. They are renovating to extend the store and I'm so excited!! I find the art and lighting selection here are bigger than most stores.

I've only recently discovered this location while driving around Newmarket. This is the BEST Home…read moreSense I've ever been to and I'm serious about it! The store is SO big, probably 4-6 times the size of an average Winners. Once you walk in the door, you'll be overwhelmed by how much stuff there is, yet its so clean and organized at the same time. Divided into several sections (home decor, kitchenware, bathroom, bed linens), they even have a really good selection of furnitures. You'll also find a small clearance section as well. Most items are rather affordable (still cheaper than department store prices) and the selection is great! I frequently come here to buy small nick nacks for my food photography and every time, I don't leave empty handed. Customer service is a 5 star, especially the cashiers, they are fast and efficient.

We had to order some new light fixture for our home and I needed them in the week because we are…read moregetting ready to list. With our current COVID situation in town I wasn't sure what my results would be. Evan who assisted me over the phone was so helpful and professional. I sent him pictures of what I had and the models of what I had seen on the website prior to calling. Evan helped me out greatly, I got two beautiful new fixtures AND they were delivered the same day! Thank you Evan! I was so happy to shop locally and to have such an awesome customer service experience.

The selection is good. the customer service is atrocious. I went in to make a large purchase and no…read moreone acknowledged me when I walked in at despite several people standing at the counter. When I told the woman behind the counter I wanted to buy a light she remained behind the counter and responded "ok". I said " would you like to see which one?" she said "yes" and begrudgingly came from behind the counter. I asked if there was an issue and she said "no". I asked " do you speak to all customers like this?". she responded "no". I asked "then why are you speaking to me like this". I then said I wanted to deal with someone else. I called head office to complain and not a sole called me back. Terrible service. I have made several purchases from here and spent a ton of money to be treated like garbage.

Another day, another garden centre as a willing hostage for my sweetheart!…read more It seems I've (we've) been on a country tour of these venues for the past few months. Another city, another eye appealing experience. The customer lineup for entry in was a 20 minute wait. Lots of helpful staff at this ginormous Bradford garden gallery location! There's a huge indoor and outdoor product selection. Plenty of parking. It was worth the drive to this greenhouse operation.

I don't know own if it means I'm no longer a teen but when I know I'm going to Bradford greenhouses…read moreI get giddy like a lite school girl. Something about this place makes me very happy. Maybe it's all the beautiful flowers or the maybe it's because they have outdoor scenes set up for the non-visionary. It could be the on-point customer service or perhaps the variety. Whatever it may be, I've always arrived and left the greenhouse with a smile. The people who works here know their stuff. And in the event they don't, they point you in the direction of someone who does! They are professional and caring and really have a whirlwind of information to share. Prices are steep but I've never felt ripped off. I adore their home decore. If I had a cottage, I'd deck that place out with all the neat and eclectic items found here. For now, I'll spruce up my backyard and interior with all the sweet things found in store. 100% deserving of 5 stars. I've only visited the Bradford location but I imagine the Barrie one must be similar

Beautiful patio furniture. Prices are in line with the quality and finish. There is a huge…read moreselection of products in a large space. I like that they display the furniture suggesting how it will look when set up. Excellent service! The Newmarket store manager, is very knowledgeable and friendly. I went back to the Newmarket store a couple of times to understand how to assemble the chairs and they were patient every time.

happy to take my $8000 for outdoor furniture but lounger came broken and 10 days and still no…read moreresponse. Called to ask to exchange and they got really upset. Delivery guys reprimanded my wife for complaining about not getting our stuff on time and we still don't have the clips that hold everything together... apparently on backorder for 2 months now!!