Products / Price / customer service...... very impressed - will add more after the reno is…read morecomplete !@@!

Inferior products . Mostly made off shore and poor quality…read more I do t normally leave a bad review but people are decent and service is fair, prices are Okay but can do better many other local places and big box stores

I purchased a number of garage cabinets being the first time I purchased from NewAge. On receiving…read morethe cabinets I found the craftsmanship, the quality and value was second to none. I was honestly surprised of the detailed quality of cabinets and moreover the thought rendered and engineering of each cabinet. Virtually every aspect of putting the cabinets together were thoroughly thought through and made assembly a breeze All that said New Age Customer Service were phenomenal. Think of it, a customer service department that not only answers emails but actually thinks ahead and makes recommendations to better the experience. I actually was asked if I'd like a refund for an inconvenience. The customer service are as phenomenal as their product line. This was my first purchase but assure you it will not be my last. I'm now looking at their outdoor product line. New Age has set a new and very welcomed standard that other retailers should follow.

I want to share my experience with this company: I ordered…read moremany products to build and outdoor kitchen and received the shipment. But my contractor could not install it due to some unforeseen circumstances. When we opened the boxes months later we noticed that the refrigerator was missing. I did not expect anything from the company since it was my fault most probably that I did not check the shipment correctly or the refrigerator was stolen or something else. I still contacted with the company just to ask them if they could check if they sent the item. They checked and confirmed that it was sent. But surprisingly they sent me a replacement free of charge as a compliment. The customer service by BHARATI was very timely, effective, courteous and responsive. She called me and sent emails enough times about this ticket and for other purchases I placed later and a couple delivery problems. I don't know about the products' quality or durability as they are still not installed but I am very confident if I have further problems the company will stand by their products. Overall, great company, greater customer service and greatest representative.

We love our new front door. Sandi was great and Serge the installer was professional and friendly.read more

I got my baseboards and door casings here. Price was great. Lowest price I was able to find…read moreanywhere. Decent selection of trim as well. Only reason I'm not giving 5 stars is that the girls at the front kept messing up my order so I would get to the back and be given the wrong product. Had to go back and forth a few times and the price had to get adjusted a few times as well.