I had my son's party here in late may 09 and the staff were utterly professional from the moment we arrived till the moment we left. Their service was just fabby- the kids food arrived in those little cardboard trains that held a couple of sandwiches, fruit, a handful of crisps, a cup of juice and a napkin. Whilst the kids ate, the ladies asked the adults if they would like a tea/coffee. I had brought little masks for the kids to colour in whilst everyone arrived and whilst the food was served and it turned out that a mask was part of the prize for their pass the parcel, so they dug out another pass the parcel prize. After we sang happy birthday, the kids went into another room for half an hour of games (before the puppet show itself) and the girl managed to control 15 kids and got them to follow the party games. I expected the kids to be running around wildly but they followed everything she said. The party games were from a cd with funky music and I dont recall any other party having this, so the kids thought it was a great novelty. Whilst we were in there, the ladies tidied up all the pressies and all the mess into a bin bag, so when we came back after the show, everything was there. The kids loved the puppet show. I'd recommend this venue- fantastic service and great staff. read more