Guy came out an gave me a verbal estimate, I was good to go. He emailed me an estimate 34% higher with little explanation. Nearing rainy season, I went ahead. Week of his planned repairs, I emailed him twice to confirm and he never got back to me. I called their office and the woman who answered said she had no record of the repair work to be performed. I ended up talking to another guy and he came out to do the work. First guy never got back to me at all during or after the job was over. This place runs a lousy business and I go out of my way to steer people away from this company read more

I am a Community Manager and Scott Roofing is always the first roofer I call. I trust that Justin will tell me what needs to be done without the fluff. They are great at ensuring roofs are secure, if they're booked out. I appreciate the communication and helpfulness of this company. Their work is also always of quality. read more

I'm unsure what Scott Roofing's business model is because I've experienced two different companies when doing business or attempting to do business with them. First experience in Spring 2025 was great, they responded and came to my house to give me a quote on roof vent replacement, tile replacement, and gutter repair. They performed the work, were on time, and had clear communication. Come Fall 2025, I called for a tile replacement because another blew off the roof. Called and spoke with lady at reception on Monday. Thursday I called back because I hadn't heard from them. Front desk lady tells me it could be 10 days. At 10 days, no one called back so I call again. She tells me "so and so" has your job and will call you. I ask when and she tells me they are in a another building and she doesn't know. The following week it rains and I have water leaking in the house. I inspect the attic and find it is coming through a vent. I go on the roof and find a flush mount vent has a gash in it, from the falling tile I called to have replaced. I muster a temporary repair and call Scott the next day and tell them I have a leak I need looked at, indicating more work. The lady assures me they will call. As of this review, Dec 2025, they never returned my phone call. My feeling is my job was too small for them to come fix. However, if they actually came to the site and went on the roof, they would have found the punctured vent, giving them additional work. Instead, I get a water leak into the house, time on the roof in the dark with the wind and rain, and possible water damage. Unappreciative of their service model and deprioritizing customers who are too small by their standards. My feeling is if I called for a roof replacement, they would have been at my door. I needed their help and service and they simply blew me off. I do not recommend calling them or using their services. read more

I called Rob to schedule an inspection, perfect timing since he was near my neighborhood. He came within 20 minutes, performed the inspection, told me he'd email me a quote. I was satisfied with his professionalism. The appointment was booked, took 2 days to complete. I now have a beautiful new roof. I highly recommend Scott's Roofing! read more

The Team at Scott Roofing did an excellent job on one of rental homes and has cared for all of our roofs on all of our other rentals. Justin is quick to response and has a sense of urgency to get the work done. Feel like Scott Roofing also offers a good value for their work. read more

Contacted Scott Roofing last December about a leak in 2 skylights. Then contacted them again in March to make sure that when the snow melted they could come by to assess the problem. In June I talked to them again and they said they could come by early July. When I again called and emailed I got no return call or email. Called several times with promises my contact would call me. Never happened. Would have been nice to have known they were not going to do the job in December so I could find someone else. read more

Scott Roofing replaced all the roofs in our HOA townhome association about 5 years ago. I had a significant amount of standing water on the flat roof portion. I was told by the HOA to always go to Scott Roofing for any roof issues. I called for Justin, our assigned rep, in December, again in January and again in February. Never received a call back and no explanation as to why he wouldn't call back. It is IMHO unconscionable that the company who replaced the roofs wouldn't call back. What does that tell you about this company if they won't stand by their work. Scott Roofing used to have a good reputation, from what I've been told. Apparently no longer. Beware. read more

I might recommend them if they were available to deliver services to my residence. They said they could not service my roof because it's was concrete slate, which is really hard to understand because the roof of my home is the material used in thousands of homes in the Truckee Meadows, They were quick to respond and professional though read more

I'm surprised to read some of the recent reviews saying Scott Roofing is unresponsive because our experience has always been the opposite. We worked with Justin to replace our roof in Spanish Springs about a decade ago and his crew was awesome. They were very professional, efficient, and left our yard clean, which was a nice surprise after dealing with other contractors. It took them just 2 days to replace the roof on a 3,000+ sf house/garage. Since then we've hired Scott Roofing twice to replace cracked tiles on our new house and they've been very responsive. We live in a forested area with loads of snow, so we expect to get "on the list" each Spring but they have always returned our calls. We're thinking about getting a new metal roof to deal with the snow better and we'LL be calling Scott Roofing first. read more

We have worked with Scott Roofing a few times (minor repairs) . We can not get a call back from Justin ... we've been waiting over 3 months & the office says "We'll let him know you called" Unfortunately, what was a few missing tiles is now 2 leaks. read more

Same as other reviews; Scott roofing used to be my go to roofer ... they installed my roof 20 years ago and I've been using them ever since (even recommending them); but over the last year they have become completely unresponsive - never call back, never show. Perhaps they are more interested in commercial work than residential? Don't waste your time. read more

I very rarely write reviews but felt compelled due to the amazing service and reasonable pricing that I got from Scott Roofing. I have worked with many roofers and contractors, and I can safely say that my experience with Scott Roofing on a recent roof repair was exceptional every step of the way. The estimate and repairs were done very promptly, for a very fair price, and with a perfect outcome. The new shingles were hand painted by Scott Roofing so that I would have a perfect match, which they did for no additional price. I very highly recommend Scott Roofing for whatever roof job you have - small to full re-roof. If you have the chance to work with Justin, he is a gem. read more

last year they ghosted me 3 times for a roof quote, they emailed me to make it right this year & WOW! another no call no show again today.

They let me know upfront that I had options that affected the price but also expedited the process. For me that was priceless. Others that I called only gave me the option of waiting until they could get to me or put me on a cancellation call list. I take care of my elderly mother and it gave her piece of mind to know that someone was coming. read more

I have been calling Scott Roofing since last winter and no response. I need to get the roof fixed and do you think their worthless estimator would have the decease to call and set an appointment. My sister highly recommend them, because they came right out and gave her estimate and repaired her roof almost the next day. I would not recommend them and I see from other reviews the estimator will not call anyone back. They need to fire his ass and get somebody that will do their job. Apparently, they do not care if they lose money due to this bozo. Oh, I am still waiting for the estimator to call. DO NOT EVEN USE THIS LOUSY OUTFIT. read more

Despite what it says, they do not provide a quote or an estimate in 1 day, more like 3.5 weeks. Recent storm damage has left us with a leaky roof. The woman who answered their phone told me it would be at least three and a half weeks before they could even provide an estimate. After reading these reviews after the fact, which was my first mistake, sounds like this is a very common thing with these folks. Moving on and so should you. My reply to the comment below: You did not speak to me, I spoke to the woman who answered the business phone and no one else. I did not ask for special treatment and the explanation you have provided here was not conveyed to me. Regardless, if your team cannot even provide an estimate in three and a half weeks, there are plenty of others very qualified who can. All the best. read more

Scott Roofing crew was clean, professional, and not noisy like some of the neighbors' roofing contractors. They completely re-did a section of my roof that sprung a leak in the Fall 2021 rain storms. The job cost was reasonable. I would recommend them to anyone! Terri in Carson City read more

I reached out to them to get a quote on my roof for both repair or to have it redone. I was told it would be a week or so before they could give me an estimate due to the recent rain storm. Understandable. About a week later, I did receive a phone call that someone was in the area and would take a look. Later that day I received an email with the quote information. It was only for having it redone, nothing about an option to repair only. While everyone I came into contact with was pleasant, ultimately I chose to go with a different vendor with a lower quote and equally good reviews. read more

We had a roof leak after a windy rain storm. Scott Roofing repaired our roof but took a very long time (months) to fit us into their schedule. They eventually repaired the roof but after another rainy, windy storm the roof leaked in the same (or close-by) area. We called them to do another repair but they asked us to call back after all the snow melted from the roof. I did, and they said again that they were too busy and they would call us back. They never called back. I called a SECOND time and she apologized saying that somebody would call us back ASAP, which they never did. In the meantime, we've decided to replace the roof underlayment but we certainly WILL NOT be calling Scott Roofing to do the job! read more

The recently did a full repair/replace of a roof section and has been awesome. Couldnt have had a better year to test the qualituly and the roof has been excellent. They were efficent, on budget, and just djd an excellent job. And reapinsive customer service and work. Would highly recommend. Keep up the good work!!!! read more

You and your crew are professional, committed to quality and customer service. Justin is the best to work with, you will be the only roofing we will ever call. Lee S. read more

In August I had Scott Roofing remove and replace my roofing. I neglected to write a review at the time however, before the year is out, and after some heavy rains and strong winds since then, I can say without question that they know what they are doing. Commercially I used Scott Roofing for properties I managed because they were responsive and the best price. I can say that having my own home done, can add the quality to my list of compliments. Thank you Scott Roofing, Paul Infantino read more

We can't say enough about the excellent experience with Scott's Roofing. Justin came out immediately to do our estimate while other roofers were putting us off or not showing up at all, He did the estimate, explained everything to us and a date was set to get our roof replaced. His crew showed up on time each day and put in a full day of work and had our new roof completed in two days. The clean-up was amazing. We had heard horror stories from other people who had been picking up roofing nails and waste months after having their roofs replaced. We couldn't be any happier with our new roof. Scott's roofing's estimate was much more reasonable than other roofing companies and had the same warranty that some companies were asking twice the price for. It was one of the most flawless experiences we have had in years whereas the contractor did what they said and showed up on time each day. read more

Buyer beware. Great salesperson. We got a 50 yr warranty roof 11 years ago. During the recent heavy rains, we noticed a bedroom roof was a mess from the rain. After contacting Scott Roofing, we were shocked when they stated the warranty was only for the shingles. What? Then I was even told we were fortunate that we had not had a problem until now. What did that mean? Expect the workmanship to not hold up? Labor was only 3 years. Make sure you read every line of the contract and do NOT believe it if a salesperson states it is all covered BECAUSE ITS NOT! And the workers also backed into my Jeep when they were working there. Luckily I was home at the time as it caused a lot of damage. They took care of it but I still felt like it was very fortunate I happened to be there and went outside immediately to speak to the workers. read more

We needed to have a skylight replaced and Scott Roofing came out and gave us a bid and sent a contract. They showed up on the specified date, on time, even calling us first. They completed the job quickly and efficiently, cleaned up and were very professional. I highly recommend them and we love our new skylight! read more

Re: Scott Roofing LLC 1742 Hymer Ave. Sparks, NV 89431 During the second week of July 2020, Scott Roofing LLC re-roofed our house in Incline Village, NV. The original roof was approximately 25 years old and would need replacing eventually. After the winter of 2017 Scott Roofing made repairs to the north side of that roof. Justin Jove, General Manager, prepared a project proposal with several options for the re-roofing. My wife and I visited their showroom and selected the replacement shingles / color etc. Their proposal was inclusive of all the work and materials required to re-roof our house. Rob Marsh, foreman, along with 5 crew members, performed the re-roofing job without any problems. They worked diligently for four days always arriving on time. The quality of workmanship was excellent and the crew was well equipped for the job. They worked well together and obviously Rob Marsh is a great crew manager and professional with respect to his work. We are very satisfied with our new roof and of the overall service provided by the management, staff and crew of Scott Roofing LLC. We would recommend Scott Roofing LLC for any roofing and/or re-roofing project. Harold Irby Incline Village, NV read more

I called Scott roofing to get a quote for the installation of drip edge at my home. Justin contacted me within a week and promptly sent me a quote. He scheduled the work within a weeks time of first contact. He mentioned to me that would send a couple of roofers for the job. The day of the job came and he called me to tell me he was sending the entire crew of seven so they could get the work done that day as a storm was coming in that evening. The crew showed up at 8 am. they were very professional and polite. They removed about 450 sq ft of tile roofing so as to place a drip edge and new tar paper. They even fixed a corner of the roof that was damaged by the previous owner. This crew was completing finished with this job at 5 pm that evening. The was above my expectation. I am very impressed with Justin and his crew. I have been recommending Scott Roofing to my neighbors and friends. read more

We just had our much needed, roof replaced by these guys. It was a big job too, numerous boards replaced, new vents put in and they even painted all of the exhaust pipes brown, to match the shingles. They were efficient, clean and fast....done in 2days. Plus, the guys were all very nice. I highly recommend them! read more

Thank you Justin and your entire team. I was short of time as my house was closing in 10 days but needed some tiles replaces per the buyer. Justin took my call personally and even though he had a family emergency out of town he still kept his word and took care of my repairs. It's a rare but wonderful thing to have a good old fashion hand-shake deal that actually comes to fruition. I'd give you 10 stars if I could. read more

We could not be happier with our new roof from Scott Roofing.Their customer service was beyond reproach. Justin was truly there for us every step of the way. He came to our home several times, and even brought out samples so we could pick the right color. We were amazed at how quickly SR was able to fit us into their demanding schedule. Justin sent 2+ crews out and they removed and replaced our roof in 1.5 days! All the crew members were so polite, considerate, thorough, efficient and communicative. They meticulously cleaned up after both days of work. No nails or other debris were left behind. In sum, we would HIGHLY RECOMMEND SR for any roofing needs in Northern Nevada. read more

My husband and I called a handful of roofers to only hear back and hear back quickly from Justin at Scott Roofing. He was able to get us a quote right away. They were unable to get to our roof for about a month, as to be expected with the market right now. Our house had its original roof from 1939 and needed to be completely redone with plywood and the whole bit. When they came out we couldn't believe how quickly they got the job done and it was like no one was even there! They were super considerate about picking up after themselves and even when there were some nicks in the paint on our house, Justin sent a couple guys out and touched up any marks that were made. We were incredibly happy with their service as we felt they went above and beyond what any handyman may have done. They are worth the extra money. I definitely recommend! read more

I only have them a 4 star because I will update then it rains again to make sure the roof is fixed. This past Dec we had a bad wind and rain storm that caused our sky lights to leak like a sieve. I called many roofing companies and no one called me back. I called the builder and was told who actually did the roof when the house was built. They called me back and told me they could come out in March. Finally a friend of mine told me to call Scott Roofing. I did and was told it would be many weeks before they could come out BUT if I could go with their policy of approving a Do & Bill they would add me to the list. A Do & Bill is paying for a trip charge and the time and material. Sounded ok to me and certainly was better than March. They put me on a waiting list. We were traveling so i dropped a key off at the office. They said they would call when they were coming out. It took about 3 weeks but they came out and fixed the roof. They did not have to come inside the house and let me know when it was fixed. I will definitely use them again. Update hey with all the rain and wind. NO LEAKS read more

Scott Roofing just completed our home in Incline, looks great. Not only was the crew professional, they worked very hard to complete the job in a timely manner. Justin worked with us, he was very knowledgeable, responsive, and just an all round pleasure to work with. Would highly recommend read more

Horrible customer service. No communication when they would start my project. Installed wrong color shingles. Had to continually check in to see how they would fix their mistake. They just showed up one day three months later to install the correct shingles. read more

Very good service. They repaired my roof after a thorough inspection. Price very reasonable. They did not try to sell me a new roof like some of the other bids. Excellent clean up. I highly recommend them.easy to do business with. read more

I received a recommendation from a friend for Scott's roofing, as we were having an issue with a leak in our carport with our metal roof. This was my experience with them: August 28th: Call for an appointment. A very pleasant lady answers the phone and takes my information. States they are about 2 weeks out and someone will call me soon to set up an appointment. Sept 8th: Haven't heard from anyone so call again and inquire. The person who answers the phone tells me that they are actually three weeks out and I should hear soon. She doesn't ask for any of my information to relay my position in the queue. Sept 26th: 4 weeks later and I haven't heard from anyone, so I'm giving up and calling another company. I understand everyone is busy, but I'm busy too (plus have a roof I need addressed before winter) and it's just common courtesy to your customers to call and provide an update if things are getting delayed significantly. read more

We needed prompt action on roof repair to sell our house. Scott sent an estimator, Juan Gonzales, out the next day. He was very professional, clearly knowledgeable and gave us a prompt and reasonable bid (1/3 of the bid the rip off artist roof inspector gave us). The crew showed up a week later as promised, and did a great job, cleaned up and left. Couldn't be more satisfied. read more

Just tried to send a request for a quote and the website would not let me complete my request.

I left messages with half dozen companies asking for a roof repair, but got few calls back as I suspect most companies only want whole roof jobs. Once I was in touch with Scott Roofing, they got the job done quickly and the roof is not leaking any more, so we're happy with their service. read more

I had Scott Roofing come out last month and fix a problem with my roof tiles that was resulting in water leaking into my garage. Waiting for another big storm to come through before I really know if the problem was solved, but so far, so good. I would have appreciated getting a heads-up after I signed the estimate as to how long it would be until work started, but I knew going into it that I'd be waiting because of the holidays. read more