This experience was a little better than my visit last year. The biggest and best thing that…read morehappened was: I did not have a massive abscess in my gum lining. I did, however, had several broken teeth and a few that were on the gum line. My surgery was in March and the prep work was fine and I understood what needed to be done from my end. The day of surgery went well. I was actually put under unlike last year when I was awake for about 90% of the procedure. Post op recovering was painful, as you can expect. I am the poor soul who cannot take any NSAID meds so the swelling caused a great deal of pain. I called the after hours hotline and was told to take an extra dose of pain meds sooner than when it was due. I informed the doctor that I was only given 10 pain pills and I am wanting to ration them since they are few and if I run out I do not feel comfortable in asking for more because I would then be labeled as a "seeker". His only other advice was for me to take IBU. I informed him that I cannot take them as I am highly allergic to it. He had nothing else to tell me to do for pain relief. So I, begrudgingly, took a dose that was an hr earlier than when it was due. Long story short: I went back to get my screws implanted in my posts and, I had no idea that this is what was going to happen until I got there, that he had to numb my gums and cut along the line of my gums to to get to my holes. Lets just say that no matter how many times he numbed my right side it would not take. My gum line was white from no circulation and when he cut on that side I screamed out and said: what the hell man??!! Why did you not do this while I was under sedation? All he did was laugh at what I said. I then said: I was not making a joke. Now that this is over, I am beyond thrilled that I no longer have to step foot back in this building. I had to take extra time off work to heal and they (not all mainly just the surgeons) need to work on their bedside manners. I will not recommend this place to anyone I know and I am glad that this part of my life is over.

I can't imagine anybody but Karen offering anything but an excellent review. I highly recommend…read moremountain state, I have gone to Dr. Brock a few times for implants. The staff is great. I felt so calm and relaxed and recovery was a breeze. Everyone is professional and kind. They make you feel right at home.

dr eves is an outstanding dentist. his assistants r great. the receptionist is horrible. her name…read moreis shelly. she is a liar. from what i have seen on here, im not the only one who thinks so. i will not go back because of her. again, dr eves is a great dentist

Was a patient here for the last 3 or 4 years. I was recently dropped as a patient to cover up a…read moremistake made by one of the secretaries that cased a delay in my care. I have never missed an appointment or not paid my bills. Plus, I have great insurance. I have been needing crowns since March, and after I saw the endodonstist, Dr. Eve's failed to follow up with me. They said to wait a month for pre-auth from my insurance. I called them 6 weeks later only to be told they hadn't submitted the pre-auth. I got justifiably angry over the phone, but the person I talked to said I cursed at her. I did not. She had poor conflict resolution skills and only escalated the conversation with an angry patient. She never apologized either. Remember, this was their mistake that delayed my patient care. Meanwhile, the secretary made the false accusation against me that got me dropped as a patient. Dr. Eves refused to talk with me and I never got to tell my side of the story. Gutless! Dropping a patient when they need your care is the most heartless thing a doctor can do. Avoid this dentist!!! There are many other great, caring dentists in the area without all the drama or lack of compassionate care.

Getting appointments and call backs from your primary healthcare provider needs alot of…read moreimprovement! Very hit and miss if at all. Its convenient to our residence but sloppily ran. Whoever the office manager in proctorville needs to address this.

I had surgery done on the 2nd floor orthopedic area. I gave my belongings along with jewelry to the…read moreworker who put it in a locker. When I received them back after surgery my necklace was not there. The hospital would not reimburse me at all. They told me they were not liable. Very disappointed and sad. Please beware that your belongings are not in trustworthy hands.

I had a 3pm appointment today. I went in 10 minutes beforehand and was told they tried calling me…read moreto cancel because they overbooked and wanted to reschedule. I told them they did not. They told me the day they supposedly called and that they left a voicemail and confirmed the phone number. They had the right number but there was no calls even beyond that date, voicemails, texts or emails about rescheduling. I had to take off work to go to said appointment plus my gas money and time. There was no accountability or apologies on their end at all. Just a general attitude of "of well", we can get you in tomorrow. I've had this appointment since my last cleaning 6 months ago, so how does one decide who gets rescheduled? Also, this is the second time something like this has happened in the last 3-4 years I've been going here. Do NOT recommend if your time is of any value to you!

I dont recommend them. they did the same thing to me. I went all the way over there , left my…read moreterminally ill husband at home. I went over there expecting to be seen by a dentist for the first time since we moved here. I got the same run around. They tried calling me but there was no message. Go somewhere else dont let them do that to you. Plenty of other dentists out there that will take better care of you. I always say the staff reflects what the dentist is like. Maybe someone should give this problem a little attention.