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    Scott Custead - State Farm Insurance Agent

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - Scott Custead - State Farm Insurance Agent

    Car and truck insurance

    Life insurance

    Homeowner or property

    1 More Service

    Vehicle

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    7 years ago

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    Nations Home Warranty - Nations Home Warranty has proudly served the Dallas/Ft. Worth Metroplex since 1996.

    Nations Home Warranty

    (157 reviews)

    Farmer's Branch

    A/C doesn't work, they send out a tech who diagnoses issue with the electronic board that controls…read morethe unit. Believe it or not, that is NOT covered. Not sure how you can claim to cover A/C units without covering the motherboard that makes it function. Anyways... while the tech was here, he looked at both my A/C units to determine which was failing - it turned out to the be the one in the garage. However as soon as he left, the OTHER unit (in the attic) stopped working and now my bedroom is 95 degrees. Fairly clear that he caused it to stop working since it's been fine all along. Did Nation's care about this? no sir... rude on the phone, said this is an unrelated issue, and they need to get another tech out at my cost. These guys are ridiculous.There has to be a HW company out there with integrity, this is not one. EDIT: Jon from Nations messaged me on Yelp to apologize and offer a credit towards a future repair. He also confirmed that this is not covered, even though it controls the air flow of the AC, they do not cover the electronic components that make the air flow work.

    BIG SCAM. Representatives are well-trained to twist their advice & contract to get out of paying…read morefor gas leak repair. We did EVERYTHING advised by contract & representative & now they're finding excuses not to do the repair. AJAX plumbing, the company they use, just as corrupt as they are. Do NOT use this company or AJAX plumbing.

    Smart Autocare - What is covered under this so called warranty

    Smart Autocare

    (237 reviews)

    Can I give this company a 0 STAR? I took my car in because the check engine light came on and it…read morewas smoking -- clearly something serious. Instead of focusing on helping resolve the issue, it felt like Smart Auto Care was looking for the smallest possible reason to deny my claim. From the beginning, the process felt more like an investigation against me than support for a paying customer. Rather than trying to work toward a solution, they seemed focused on technicalities and fine print. In the end, my claim was denied, and I was left dealing with a major repair on my own. When you're already stressed about car trouble, the last thing you need is to feel like the company is working against you. Based on my experience, I wouldn't recommend Smart Auto Care. Make sure you read every detail of your contract and don't expect them to give you the benefit of the doubt. I tried to find a solution and find the middle ground but they are not willing to work something out! DO NOT ASSOCIATE WITH THIS COMPANY!!!!

    I strongly advise against engaging with this particular contract provider. Their claims processing…read moreconsistently experiences significant delays, often spanning several days. Furthermore, they mandate the exclusive use of parts sourced directly from them, which introduces an additional day to the service timeline. It is important to note that rental coverage is limited solely to the duration of labor. I caution potential buyers to exercise extreme discretion and avoid any association with this entity.

    S & H DISTRIBUTING

    S & H DISTRIBUTING

    (2 reviews)

    North Dallas

    I could cry over what they did to my floors. Years of these floors in holiday photos, in precious…read morememories with my son. This is what $10k of floor stain will get you.

    Forgive the length of this review, it was an awful experience for us, and I want to make sure I…read morecover everything. We did a complete remodel of our kitchen, beginning with a total gut in September. We worked with a general contractor, electrician, cabinet installer, granite installers and our wonderful go-to plumber. Feel free to contact us if you want any references for our other contacts. We were happy with everyone up until the tile installation. In fact, I remarked to my husband the day before how lucky we had been with the work quality and how well we got along with everyone. I spoke too soon. We had a specific glass tile color in mind for the backsplash and after searching all over, finally purchased it from Wayfair. We obtained a couple of estimates and then went to Dallas Flooring Warehouse in Grapevine. We were delighted when we saw the sign over the front of the store, S & H Flooring. We had experience with an employee from another store when we built our previous home in 2003 and felt confident that they were the right choice again. We selected and purchased our floor tile and contracted with them to install both the floor and backsplash tile. Our salesman, Joshua Hernandez, told us that since our glass backsplash tile was purchased elsewhere, they would not warranty it, which made sense as Wayfair was the retailer. We found out too late that is NOT what he meant. Installation day arrived and our troubles began. Glass tile is easily damaged. Clearly the installer did not know how to install it properly. As can be seen in the photos, the back coating (which is where the color is) was chipped and damaged. I called Giorbello (the tile manufacturer) and was told the proper way to cut their product. When I commented to the S&H installer that we were unhappy with the result, and how Giorbello had said to cut it, he literally told me to leave him alone and get out of my kitchen. Our plumber who was working on another part of the job was shocked by his comments. He continued to ignore anything I said and calling S&H did not resolve the problem either. The floor tile installation went alright, for the most part. But, when he finished laying the tile, he setup a fan to aid in curing the mortar adhesive and left for two hours. We learned after the fact that is something that should never be done, and he should have returned the next day to grout between the tiles. However, the next day was Saturday, and we feel he rushed to complete the job so he would not have to come back again on what was normally his day off. The grout started cracking and flaking almost immediately. We complained to S&H, and was told that: 1. When the salesman told us they would not warranty the glass tile, they meant anything to do with that part of the job, including their installation! This was not clearly explained and if it had been, we would have never contracted with them in the first place. Additionally, this is not in their terms and conditions. They made a feeble attempt to fix it, but again they refused to follow proper procedure. Ultimately, the only thing that saved us was we were told to keep the remaining 25% we owed. We contracted with The Good Guys (888-406-2202, ask for Tommy), who was our second choice, and the problem was solved (again, see photos). 2. S&H also attempted to fix the floor tile grout, but it is cracking and flaking again. We contacted them to repair it a second time, but Noele in their Quality Assurance department (ironic they should call it that) told us we were just too difficult to deal with and offered $150 to take our problem somewhere else. She said they would be voiding our floor installation warranty either way. So, we took the money and called The Good Guys again. In summary, do business with this company at your own risk. They do not stand behind their work, they hire substandard installers, and if you do not accept what they do, you are labelled a problem and too difficult to work with. Customer service and fair treatment is no longer a part of this company's way of doing business!

    Scott Custead - State Farm Insurance Agent - homeinsurance - Updated May 2026

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