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    3 King Insurance

    5.0 (1 review)
    Closed 9:30 am - 5:30 pm

    Services - 3 King Insurance

    Car and truck insurance

    Life insurance

    Homeowner or property

    1 More Service

    Vehicle

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    9 years ago

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    Allstate Insurance: Mark Jameson

    Allstate Insurance: Mark Jameson

    (4 reviews)

    I had a very frustrating experience with Allstate and claims adjuster Rudolph Campbell. He was…read morescheduled to call at 8:00 a.m., then texted saying it would be 8:30 due to a meeting. Instead, he called at 7:45 a.m. which felt like a setup so I'd miss the call. I told him I know Texas law requires them to issue payment for undisputed claims within five business days, but it also allows them to hold that payment at my request. Despite this, he kept pushing to wire the money directly into my account, which I declined. It felt like an attempt to quietly close the claim even though I am still actively disputing key parts. Allstate refused to cover $1,650 in storm damage to my back fence. We paid out of pocket to repair it. They also got the number of windows in my house wrong and are only covering 4 out of 10. I received a letter requesting more info, and Rudolph didn't even know what it was about. He repeatedly talked over me, showed no empathy for my health situation, and hung up on me when I raised my voice in frustration. If I don't receive a resolution, I will file with the Texas Department of Insurance and the Better Business Bureau. Allstate has no problem taking your money every month but makes it incredibly hard when you actually need help. I will never do business with them again and I do not recommend them.

    I have sent two emails to him over the past month. He ignores them all. He simply ghosts me as if I…read moredidn't exist, yet he stills withdraws money out of my account. Find a letter, more responsive agent. Mark Jameson is not what you want.

    Clinton Musselman-Allstate Insurance

    Clinton Musselman-Allstate Insurance

    (5 reviews)

    I had a very frustrating experience with Allstate and claims adjuster Rudolph Campbell. He was…read morescheduled to call at 8:00 a.m., then texted saying it would be 8:30 due to a meeting. Instead, he called at 7:45 a.m. which felt like a setup so I'd miss the call. I told him I know Texas law requires them to issue payment for undisputed claims within five business days, but it also allows them to hold that payment at my request. Despite this, he kept pushing to wire the money directly into my account, which I declined. It felt like an attempt to quietly close the claim even though I am still actively disputing key parts. Allstate refused to cover $1,650 in storm damage to my back fence. We paid out of pocket to repair it. They also got the number of windows in my house wrong and are only covering 4 out of 10. I received a letter requesting more info, and Rudolph didn't even know what it was about. He repeatedly talked over me, showed no empathy for my health situation, and hung up on me when I raised my voice in frustration. If I don't receive a resolution, I will file with the Texas Department of Insurance and the Better Business Bureau. Allstate has no problem taking your money every month but makes it incredibly hard when you actually need help. I will never do business with them again and I do not recommend them.

    The most important issue is the lack of communication and my ability to talk to a huma. When…read morethey want to sell you insurance they are attentive, but when managing the policy they ghost you. IT is next to impossible to get someone from the corporate on the phone, and the local branch isnt better. My other issue was billing. I set up payment out of saving, (selected saving) and they pulled from checking. I moved the money to checking and next day they tried to pull from savings. No problem, it happens. But they charged me a $25 fee. It wasnt my fault. After 2 days of trying to get to someone i finally got in touch with local branch, and they told me it was my fault bc you cant pull from savings. Despite website allowing for it. I have come to terms that there is nothing im likely going to be able to do, but if they are going to be like this with a $25 dollar fee (that wasnt my fault) then how are they going to be when I really need insurance.

    3 King Insurance - autoinsurance - Updated May 2026

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