Cindy is the one who helped me , it's sweet relief having someone help you find an affordable…read moreinsurance with good coverage . Thank you Cindy for serving us !

These people are great at their jobs!!!!…read more Dawn is my absolute favorite to work with she always is there for any questions I need or anything I need at all!!! I can't remember how many times I have called with help on insurance and house insurance stress and they are always there to help me and take care of everything I need!!! I just received a great bundle gift from them and it's so awesome to get free mugs and merchandise of the company that helps me out so much!!!! Thanks guys!! I'm rocking my shirt today!!!!

I had a very frustrating experience with Allstate and claims adjuster Rudolph Campbell. He was…read morescheduled to call at 8:00 a.m., then texted saying it would be 8:30 due to a meeting. Instead, he called at 7:45 a.m. which felt like a setup so I'd miss the call. I told him I know Texas law requires them to issue payment for undisputed claims within five business days, but it also allows them to hold that payment at my request. Despite this, he kept pushing to wire the money directly into my account, which I declined. It felt like an attempt to quietly close the claim even though I am still actively disputing key parts. Allstate refused to cover $1,650 in storm damage to my back fence. We paid out of pocket to repair it. They also got the number of windows in my house wrong and are only covering 4 out of 10. I received a letter requesting more info, and Rudolph didn't even know what it was about. He repeatedly talked over me, showed no empathy for my health situation, and hung up on me when I raised my voice in frustration. If I don't receive a resolution, I will file with the Texas Department of Insurance and the Better Business Bureau. Allstate has no problem taking your money every month but makes it incredibly hard when you actually need help. I will never do business with them again and I do not recommend them.

I have sent two emails to him over the past month. He ignores them all. He simply ghosts me as if I…read moredidn't exist, yet he stills withdraws money out of my account. Find a letter, more responsive agent. Mark Jameson is not what you want.

Les Havins has been such a great help for all of our insurance needs. We switched over from another…read morecompany recently and he got us a much lower rate with the BEST customer service!

I've been under this agent since 2019. Since joining, I felt some type of discrimination in his…read moreoffice. I highly recommend to not work with Donna who is an Account Manager. I was recently transferred to her and right away she was encouraging me to transfer to a different office. She also, makes it feel like she has the power to manipulate your policy premium price which corporate later gave me the assurance that she doesn't. She was just trying to be a manipulator. When trying to get Art Brucks (her boss) involved, he didn't even bother. He really doesn't care for his clients. He knew that she was encouraging me to leave and he didn't say anything. I called corporate on this office, and now they are under investigation. I recommend that you please visit another office that is culturally diverse. An office that cares for their clients, and not encourage them to leave because you don't look like one of them.

I had a great experience with Tim and staff! He was referred to me and on my initial call to them,…read morethey answered every question I had, prompting me to sign with them. When I moved out of state, the transition to cancelling was seamless and smooth! I would recommend Tim's agency to anyone who needs coverage!

Good agency with friendly competent people. I even get to talk to Tim every once in a while!read more

Kelsie was able to help me transfer my policies to Jennifer when my State Farm agent retired. She…read morewas friendly and answered all my questions. Highly recommend giving them a call.

Jessica is a great agent. She is very professional and super knowledgeable about insurance and…read morefinancial services. If you are looking for a great agent to take care of your insurance need close to the Burleson area contact them. You will not be disappointed!!!

My agent is Luke Reichenstein. I highly recommend Luke he has my insurance and saved me money. Luke…read moreis a young guy and has a heart for what he does. He knows his field. Really great guy to just talk to and you know he is working for you not the insurance company.

From the owner: Since 1952, Texas Farm Bureau Insurance has been protecting members' moments - the big, the small,…read moreand the everyday.

I had a very frustrating experience with Allstate and claims adjuster Rudolph Campbell. He was…read morescheduled to call at 8:00 a.m., then texted saying it would be 8:30 due to a meeting. Instead, he called at 7:45 a.m. which felt like a setup so I'd miss the call. I told him I know Texas law requires them to issue payment for undisputed claims within five business days, but it also allows them to hold that payment at my request. Despite this, he kept pushing to wire the money directly into my account, which I declined. It felt like an attempt to quietly close the claim even though I am still actively disputing key parts. Allstate refused to cover $1,650 in storm damage to my back fence. We paid out of pocket to repair it. They also got the number of windows in my house wrong and are only covering 4 out of 10. I received a letter requesting more info, and Rudolph didn't even know what it was about. He repeatedly talked over me, showed no empathy for my health situation, and hung up on me when I raised my voice in frustration. If I don't receive a resolution, I will file with the Texas Department of Insurance and the Better Business Bureau. Allstate has no problem taking your money every month but makes it incredibly hard when you actually need help. I will never do business with them again and I do not recommend them.

The most important issue is the lack of communication and my ability to talk to a huma. When…read morethey want to sell you insurance they are attentive, but when managing the policy they ghost you. IT is next to impossible to get someone from the corporate on the phone, and the local branch isnt better. My other issue was billing. I set up payment out of saving, (selected saving) and they pulled from checking. I moved the money to checking and next day they tried to pull from savings. No problem, it happens. But they charged me a $25 fee. It wasnt my fault. After 2 days of trying to get to someone i finally got in touch with local branch, and they told me it was my fault bc you cant pull from savings. Despite website allowing for it. I have come to terms that there is nothing im likely going to be able to do, but if they are going to be like this with a $25 dollar fee (that wasnt my fault) then how are they going to be when I really need insurance.

Thanks to Jessikka - she has been an awesome agent to work with. If it wasn't for her, I wouldn't…read morehave stayed with State Farm's this long going on 2 years now and I'm the type to always find deals. She goes above and beyond to make you feel welcomed and loved like a family member and looks out for your best interest and helps provide a very competitive rates for your car and home insurance. I would recommend this to anyone.

I've been a customer of Sharon Robinson's State Farm office for many years for both my personal and…read morecommercial business. They are always helpful, courteous, and they follow through with what they say. Any time we've had a claim, it's handled promptly and professionally. I highly recommend Sharon and her team if you're in the market for insurance.

I was looking for an insurance quote so if anything happened I would be covered. I found Axis…read morefinancial on a Google search and requested a quote. Jon was beyond professional and answered all of my questions. Super fast response which made it easy. Also answered my call when I needed some guidance. Thank you, Jon and Axis financial!

Jon Thurmond and his team take great care with all your health insurance needs. They explain the…read moreoften complicated details of the policies available and make sure that you get the coverage that meets your needs. I have personally utilized Axis Financial and Casey Olivera for health insurance and then Jon Thurmond for Medicare when I became eligible. I highly recommend Axis Financial.