Cindy is the one who helped me , it's sweet relief having someone help you find an affordable…read moreinsurance with good coverage . Thank you Cindy for serving us !

These people are great at their jobs!!!!…read more Dawn is my absolute favorite to work with she always is there for any questions I need or anything I need at all!!! I can't remember how many times I have called with help on insurance and house insurance stress and they are always there to help me and take care of everything I need!!! I just received a great bundle gift from them and it's so awesome to get free mugs and merchandise of the company that helps me out so much!!!! Thanks guys!! I'm rocking my shirt today!!!!

I highly recommend Liability Shop, in Burleson TX. They are…read moreprofessional, always friendly and helpful ! They take care of business... call Marcy or any of the young ladies. Great Prices on your Vehicle Coverage .

The Liability Shop is a great place to find great pricing on insurance with an emphasis on great…read morecustomer service. I've always had great service and always felt important to the company. Michelle was helpful with me when I had to add my 16 year old daughter to our insurance policy. She found me great rates and it was quick and easy to make the change. Thanks Liability Shop!

My agent is Luke Reichenstein. I highly recommend Luke he has my insurance and saved me money. Luke…read moreis a young guy and has a heart for what he does. He knows his field. Really great guy to just talk to and you know he is working for you not the insurance company.

From the owner: Since 1952, Texas Farm Bureau Insurance has been protecting members' moments - the big, the small,…read moreand the everyday.

From my F150, to acquiring motorcycles, too moving across states, this insurance group has been the…read morebest. Anytime I've had a problem or inquiry, it has been non-issue and fast reliable service. Keep it up!!!

From the owner: Home & Auto Insuranceread more

Kelsie was able to help me transfer my policies to Jennifer when my State Farm agent retired. She…read morewas friendly and answered all my questions. Highly recommend giving them a call.

Incompetent. They do not return calls. They do not quote policies correctly. Their billing systems…read morehave been horrid.

Incredibly impressed with Sara's Farmers Insurance team. I recently was my first auto collision. I…read morereceived a personal call from their team member and they had initiated my claim within minutes. Working with them took all the stress out of the process and was remarkably quick. Can't emphasize enough how helpful and peaceful they made this life event. 5/5 recommend.

From the owner: Still paying whatever your insurance company tells you to ? It might be time to see what other…read moreoptions are available. A quick comparison could make all the difference. We love in- person visits but also feel free to call or text 817-295-4425.

I had a very frustrating experience with Allstate and claims adjuster Rudolph Campbell. He was…read morescheduled to call at 8:00 a.m., then texted saying it would be 8:30 due to a meeting. Instead, he called at 7:45 a.m. which felt like a setup so I'd miss the call. I told him I know Texas law requires them to issue payment for undisputed claims within five business days, but it also allows them to hold that payment at my request. Despite this, he kept pushing to wire the money directly into my account, which I declined. It felt like an attempt to quietly close the claim even though I am still actively disputing key parts. Allstate refused to cover $1,650 in storm damage to my back fence. We paid out of pocket to repair it. They also got the number of windows in my house wrong and are only covering 4 out of 10. I received a letter requesting more info, and Rudolph didn't even know what it was about. He repeatedly talked over me, showed no empathy for my health situation, and hung up on me when I raised my voice in frustration. If I don't receive a resolution, I will file with the Texas Department of Insurance and the Better Business Bureau. Allstate has no problem taking your money every month but makes it incredibly hard when you actually need help. I will never do business with them again and I do not recommend them.

I have sent two emails to him over the past month. He ignores them all. He simply ghosts me as if I…read moredidn't exist, yet he stills withdraws money out of my account. Find a letter, more responsive agent. Mark Jameson is not what you want.

Contacted the Burleson office via their web query - no response. Eventually contacted a Catherine…read morewho 'disappeared' in the middle of a text/email dialogue. complained and got the owner - Greg - who apologized saying they were short of staff and handed me over to his Office Manager, Dana, at the Cleburne location, then she then went AWOL when I wanted some corrections to the policy. In desperation, as time was marching on, I sent a message to Greg, 6 hrs later no response. This worries me that if they give this little attention to someone who would probably give them $5,500 in premiums, what would the service be like once they have the money.....

Horrible Office Manager, owner walks around yelling at everyone. Went in hearing great things but…read morewas blown away at the lack of knowledge of both the owner and the office manager.

Samantha has been awesome to work with. This is customer service at its best. They are what every…read moreinsurance company should strive to be. I'm not only excited about being a client but feel more confident in the quality of insurance than ever before. This is a company of service, kindness, and integrity! You cannot go wrong here. As a pastor, I'm so glad businesses like this still exist! Thank you metroplex! Trust me, you can't go wrong here!!!!

great services and prices works with you to get the best customer satisfactionread more

'Novia' from the Mansfield office is extremely rude and unprofessional. While trying to inquire re:…read moremy new policy, she continually interrupted me to the point I had to speak over her and state, 'I am still speaking.' I paid an extra $150 to utilize this company, so the disrespectful behavior is unwarranted and disgraceful. In addition, when I googled the Burleson location, the Mansfield's number popped up. Novia stated I would need to call the Burleson location. As I was trying to explain the above, she interrupted me again, telling me to google it. Had she stopped interrupting me and LISTENED, she would have heard me state I had already googled that. She finally transferred me over to the correct location. If you want customers to utilize your company, perhaps train your team members to be more professional, kinder, and actually listen without interrupting.