Cindy is the one who helped me , it's sweet relief having someone help you find an affordable…read moreinsurance with good coverage . Thank you Cindy for serving us !

These people are great at their jobs!!!!…read more Dawn is my absolute favorite to work with she always is there for any questions I need or anything I need at all!!! I can't remember how many times I have called with help on insurance and house insurance stress and they are always there to help me and take care of everything I need!!! I just received a great bundle gift from them and it's so awesome to get free mugs and merchandise of the company that helps me out so much!!!! Thanks guys!! I'm rocking my shirt today!!!!

My agent is Luke Reichenstein. I highly recommend Luke he has my insurance and saved me money. Luke…read moreis a young guy and has a heart for what he does. He knows his field. Really great guy to just talk to and you know he is working for you not the insurance company.

From the owner: Since 1952, Texas Farm Bureau Insurance has been protecting members' moments - the big, the small,…read moreand the everyday.

From my F150, to acquiring motorcycles, too moving across states, this insurance group has been the…read morebest. Anytime I've had a problem or inquiry, it has been non-issue and fast reliable service. Keep it up!!!

From the owner: Home & Auto Insuranceread more

Kelsie was able to help me transfer my policies to Jennifer when my State Farm agent retired. She…read morewas friendly and answered all my questions. Highly recommend giving them a call.

Jessica is a great agent. She is very professional and super knowledgeable about insurance and…read morefinancial services. If you are looking for a great agent to take care of your insurance need close to the Burleson area contact them. You will not be disappointed!!!

Incredibly impressed with Sara's Farmers Insurance team. I recently was my first auto collision. I…read morereceived a personal call from their team member and they had initiated my claim within minutes. Working with them took all the stress out of the process and was remarkably quick. Can't emphasize enough how helpful and peaceful they made this life event. 5/5 recommend.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Burleson, TX area since 2017, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

I had a very frustrating experience with Allstate and claims adjuster Rudolph Campbell. He was…read morescheduled to call at 8:00 a.m., then texted saying it would be 8:30 due to a meeting. Instead, he called at 7:45 a.m. which felt like a setup so I'd miss the call. I told him I know Texas law requires them to issue payment for undisputed claims within five business days, but it also allows them to hold that payment at my request. Despite this, he kept pushing to wire the money directly into my account, which I declined. It felt like an attempt to quietly close the claim even though I am still actively disputing key parts. Allstate refused to cover $1,650 in storm damage to my back fence. We paid out of pocket to repair it. They also got the number of windows in my house wrong and are only covering 4 out of 10. I received a letter requesting more info, and Rudolph didn't even know what it was about. He repeatedly talked over me, showed no empathy for my health situation, and hung up on me when I raised my voice in frustration. If I don't receive a resolution, I will file with the Texas Department of Insurance and the Better Business Bureau. Allstate has no problem taking your money every month but makes it incredibly hard when you actually need help. I will never do business with them again and I do not recommend them.

I have sent two emails to him over the past month. He ignores them all. He simply ghosts me as if I…read moredidn't exist, yet he stills withdraws money out of my account. Find a letter, more responsive agent. Mark Jameson is not what you want.

Contacted the Burleson office via their web query - no response. Eventually contacted a Catherine…read morewho 'disappeared' in the middle of a text/email dialogue. complained and got the owner - Greg - who apologized saying they were short of staff and handed me over to his Office Manager, Dana, at the Cleburne location, then she then went AWOL when I wanted some corrections to the policy. In desperation, as time was marching on, I sent a message to Greg, 6 hrs later no response. This worries me that if they give this little attention to someone who would probably give them $5,500 in premiums, what would the service be like once they have the money.....

Horrible Office Manager, owner walks around yelling at everyone. Went in hearing great things but…read morewas blown away at the lack of knowledge of both the owner and the office manager.

Samantha has been awesome to work with. This is customer service at its best. They are what every…read moreinsurance company should strive to be. I'm not only excited about being a client but feel more confident in the quality of insurance than ever before. This is a company of service, kindness, and integrity! You cannot go wrong here. As a pastor, I'm so glad businesses like this still exist! Thank you metroplex! Trust me, you can't go wrong here!!!!

Les Havins has been such a great help for all of our insurance needs. We switched over from another…read morecompany recently and he got us a much lower rate with the BEST customer service!

I've been under this agent since 2019. Since joining, I felt some type of discrimination in his…read moreoffice. I highly recommend to not work with Donna who is an Account Manager. I was recently transferred to her and right away she was encouraging me to transfer to a different office. She also, makes it feel like she has the power to manipulate your policy premium price which corporate later gave me the assurance that she doesn't. She was just trying to be a manipulator. When trying to get Art Brucks (her boss) involved, he didn't even bother. He really doesn't care for his clients. He knew that she was encouraging me to leave and he didn't say anything. I called corporate on this office, and now they are under investigation. I recommend that you please visit another office that is culturally diverse. An office that cares for their clients, and not encourage them to leave because you don't look like one of them.