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    Scott Berger, MD

    5.0 (1 review)

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    12 years ago

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    Douglas Tran, MD

    Douglas Tran, MD

    3.7(3 reviews)
    2.8 mi

    Things have really changed at this office over the years. It has become very difficult to actually…read moresee Dr. Tran, and the office staff takes a long time to answer the phone and can come across as pretty rude. At one point, Dr. Tran personally called my husband to cancel an appointment -- and then we were charged for that call, which was really disappointing. I've talked to the staff twice, they admit they told us no charge but unfortunately there is nothing they can do. They also tried to refer us to an out of network specialist. Luckily we looked first. In my opinion, this office was fine for routine annual physicals only. But if you need anything outside of that, it turns into a real hassle and you don't feel supported. We've been patients here for about 10 years, but we're now changing doctors because the customer service has gone downhill and it no longer feels like they truly care about their patients. Probably good with new patients but beware.

    I moved to Plainfield 2 years ago & was looking for a PCP. Dr. Tran had amazing reviews so I signed…read moreup for a yearly physical. I have PCOS so I'm a big skeptic with doctors. Most just want to write a Rx and be done with you. Every time I have met with him he has truly listened to me & made me feel heard & understood. This year I had a health emergency & couldn't seem to get help. Dr. Tran & team followed up with me daily for an entire week, to ensure I was being connected to the right doctor & getting the additional help I needed. I'm so grateful I found a doctor that cares!

    Scott Berger, MD - internalmed - Updated May 2026

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