Some of the workers act like they have no sense whatsoever. Not helpful and they really don't care…read morewhich you need.

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Unfortunately was the only place open to get a tire plugged. Checkin 12:58 - one car ahead of me…read moresaid only lacked a few more mins. 1:20 pulled into bay, 1:35 lifted, 1:45 pulled tire and started. 2:23 recd text that svc was started. 2:30 recd text that svc completed. Drove in circles in pkg lot. I finally walked out and told them they were DONE. I left there at 2:34. They pulled my tire 38 minutes before sending text that it was started-guess that's how the system stays "on time" and makes them look like they work quickly. No urgency at all. Team lead just stood around chatting, worker moved with no urgency. Disappointing and unprofessional. 12:58-2:34pm 1 hr 36 mins to plug a tire. No urgency in service area. Cheating the system by logging time AFTER starting svc to make look like shorter service completion time. The logged time showed 7 mins to completion. Does this happen at all locations? Walmart + member but would definitely have argued if I had to even pay the $15. Unacceptable.

Just had an Oil Change here at the Pell City Walmart service Center and have to say the attitude,…read moreattention, and service was Outstanding! Our writer/greeter was Richard S. And the technician was Michael K. Thanks so much. Definitely recommend!!!

I Gave Brendan a chance with a fairly hard job. It was changing a starter on a 2002 Suzuki Grand…read moreVirtara V6. I would not do it myself, as I am just too big and could not reach. He quoted me a fair price, and though it took longer than he expected, and had to remove a lot of things to even get to it, he got the job done, and stuck to the price he quoted. I paid him more, as this was not a typical starter job. Good integrity, and Great Job!

My husband and I were in front of the courthouse broken down in our van and Mr. Fellers just…read morehappened to pass by as we were waiting for a tow truck that never arrived. He was able to fix it within minutes. Thank you sir, the heat almost killed me that day!

Idk never saw anything like this ...went in they priced me a part ...girl got what it was wrong…read more...charged me 16 dollars ...then she ask around and tried to charge me 50 bucks after I already paid for it .. I said never mind I don't want it a new one isn't that much ...I said just give me my money back .mage said no all I can give you is credit and you have to use it to buy that part ...I said I don't have to do anything ..you sold it to me for wrong price then decided you wanted more and I want my money back ...a manger gave me my money back ..I mean you say you made a mistake on but then try to steal my money cause you made a mistake ..WTF ...that place is crazy

Only get good service if your white I told the guy I was going to be there in 15 minutes and he…read moreleft before I got there and he hung up in my face

Too bad I can't give zero stars. Took our Jeep In because of a message that the remote entry system…read moreneeded service. 4 1/2 hours later including an oil change, a tire rotation that I was told would be free if I purchased my tires through the dealership (charged 25.95) when we went to leave we asked about the remote entry they said the message never came on we opened the door and it appeared like it has every time, called them out after 25 minutes they you need to bring it back and plan to leave it for 2-3 days so we can run diagnostics on it. My wife googled it as we were driving home, pulled the ground off the battery for 20 minutes system reset clearing the message. I won't mention the brake work smh! Needless to say I won't be back and will not recommend them to anybody.

Cannot say enough good things about this dealership and my salesperson, Garrett Cannon…read more Garrett was very patient and listened to me (and my 10 yo grandson, lol) He made negotiations and signing very easy and streamline. It is hard to find good people anymore; but Garrett, receiptionist and sales manager were very nice and did not push me into something they wanted to sell. They helped me get exactly what I ask for. I will definitely buy another vehicle from them and recommend them to family and friends. I'm a very happy customer!!