I really can't say much about the service I just stop at keele and finch make a stop for cash and…read morego. It's quick and convenient for me. I use to bank here when I was at York and I think It was pretty quick

I drop into this branch often just to use the Green Machine. I've never had to use the counter…read moreservices so I cannot comment on the level of customer service. Each time I've had to get some cash, the self service machines are able to dispense my funds so I'm happy! The location is convenient and there is enough parking at this Rockwood Mall Shopping Centre to satisfy customers like me.

Pretty decent customer service. Very nice, friendly tellers, 2 ATMs and very good parking.read more

Wait 20min to be served during a pandemic. This location is not enforcing its covid policies for…read morecapacities. There are 4 people waiting in line for the 2 capacity ATM. There are 2 people waiting in the entrance vestibule when there is a signage for 1 per capacities. I did ask after not being assisted that its lunch and they have capacities. This branch is a disordered mess

Having worked in the financial industry for over 7 years in a previous career, I feel as if I'm at…read morea disadvantage going into the bank. I answer my own questions. I wish I had the TDCT system on my home computer. This way I can complete my transactions faster. It would save me a heck of allot more time doing my own RSP and mutual fund investing. Why do they constantly book my appointment with a non-mutual fund rep when it clearly states on my profile that my RSPs are in mutual fund accounts? From what I recall, whenever someone calls in to make an RSP appointment, the staff member who answered the phone is to look at the customer's profile quickly to ensure the appointment is booked with the appropriate service rep. Well whatever. Each time I call, I assume they have completed the proper research to book the appointment. I shouldn't bother giving them the benefit of the doubt. But stupid me, I do. And repeatedly, each time I come in, that individual I'm booked with can not complete my transaction in front of me and needs to forward my request to someone else. Any normal person would be annoyed. Then again... I'm not normal. (Haha!) But regardless of the lack of real time service, the staff have been always been friendly, easy to get along with and have always communicated to me articulately on why someone else will have to complete the transaction. This is key. It's all in the communication. And this branch has always proved TDCT deserves my business even if they fail in booking my appointments with the correct person. Btw, the majority of this branch's clients are business customers. Therefore during the busy times such as RSP deadline day, there will always be someone available to help you with your contribution. Great location to avoid personal banking investing line ups.

This TD branch can be difficult to leave by car, especially going west on Queensway. You can also…read moreexpect waits on busier days around lunch and after 4. Beyond that, the service here is good. Everyone behind the counter seems knowledgable of products and services. Also, like many td branches, this one has a machine that counts and sorts coins for you. Pretty cool.

I really like this CIBC location. There is plenty of parking, it's large, bright, and kept clean…read more There are enough tellers too that the lines don't generally get crazy. They even gave me a nifty cloth bag the last time I went in.All good!

Even though CIBC is not my primary bank, I still go into the occasional transit for paper work and…read morerenewal process, I normally dread doing so because I find CIBC a pain to deal with. This transit is brand new, shiny, modern, and empty. There's hardly any traffic which is great for me. I zoom in and out easily to get my paper work done. Now that wouldn't normally make me afan but what clinched the deal was a particular Financial Service Rep who really fought hard for my rate with their HQ. He tried on 3 separate attempts to get HQ to approve the rate to keep me as a client. After a few days of status updates from him via the phone, I walked back into this branch to sign the papers. I was a happy client. Not all CIBC transits are like this but try this place out for loans or mortgages. They really try hard to earn your business.

I never seem to have to wait at the machines at this branch which is always surprising to me...not…read morethat I'm going to ever complain about that at all. I have been to a few different banks and find TD treats me the best.

short and sweet. this location is great, because its tucked…read moreaway from the hustle and bustle of the south common mall, but getting in and out of the parking lot is utterly frustrating. great staff, great service, and very clean. just not a fan of the frustration before even getting to the bank.

Tips: - This branch has a drive-thru…read more - It's across from Fortinos. On Saturday, I visited Fortinos for a specific item that was at this store. I parked across from this CIBC location, which was just about to close for the day at 5 pm. I immediately thought that the branch's hours of operation on a Saturday were decent. I visit RBC locations more often than CIBC ones. RBC branches tend to close at 4 pm on Saturdays. I went grocery shopping. When I returned to my car, I felt the need to check out this CIBC's drive-thru. The entrance to the drive-thru was right in front of me. I entered and did a right to get to the ATM. It was operational and accepts envelope-free deposits. The branch has two ATMs in the lobby. There's a lot of parking in front of this branch. I drive by this CIBC every week after work. It was nice to check it out. (255)

Although its an older location but the branch is quite wide and spacious. The customer service guy…read morewas great and friendly. He greeted everyone coming and going, plus as I was waiting on the couches; he came by to offer coffee and snacks... Which was great. Service was quite fast and the line were kept short and sweet. They also have a nice Christmas tree setup. All in all its another branch from BMO but with good great service!

Great service, always knowledgeable and courteous. I have been customer at this branch for many…read moreyears and every experience was top quality.