The ER nurse Susanne and the staff on the 2nd floor (Kayla, Ilene, Kiswar, Alyx, Gianna, and Anna…read morewere exceptional. Definitely more janitorial supervision is needed. The floors were very dirty. I think hospitals are meant to be clean.

Today Feb 24, 2026 I arrived at the hospital at 6:05 a.m. for a procedure that had me feeling very…read moreanxious, and from the very first moment, staff members were already waiting for me at the entrance. That alone made me feel cared for. I especially want to thank the nurse who received me this morning. I don't remember her name, but I will never forget her kindness. With her sense of humor and warmth, she eased my anxiety within minutes. In such a vulnerable moment, that kind of humanity makes all the difference. The medical team was professional, organized, and confident. Even in a highly technical environment filled with equipment, everything felt coordinated and reassuring. I felt safe the entire time. My procedure turned out better than expected, and I went home feeling peaceful and deeply grateful at 10:30 am Thank you for not only doing your job, but for doing it with empathy and heart. That is something that truly impacts patients and stays with them long after they leave I'm so grateful, thanks again all personal is amazing

They're great they're reasonable and they're kind. I had a great experience. I had a filling…read morefallout and they fixed it for me. I highly recommend True Care.

if there was a zero I'd give it! shockingly inept organization. the right foot has no idea what the…read moreleft foot is doing?!? I waited 5 1/2 months for an appointment to establish care, two days before the appointment they called to say the doctor no longer takes True Care! I waited on hold for 1 1/2 hrs because they kept saying I had the appointment on texts! Finally the very illiterate woman on the phone (after multiple holds) & mis information verified the doctor no longer taking True Care, as of the 10th of May, my appointment was 12th.. This group or whatever it is, is inept, inefficient and shockingly scattered in it communication! DO NOT go with this organization !

I was very impressed with my first appointment. Very friendly and very knowledgeable. I have…read moreanother appointment coming up and I'm looking forward to it.

The younger Front desk girls are immature and rude. I like all locations besides this oneread more

Imagine paying for a Netflix subscription where you think the movies are free to watch after making…read moreyour monthly subscription fee, but you later receive a bill for hundreds of dollars because one of the actors in the movie you watched was not licensed by Netflix. This is how it is dealing with Scripps and healthcare in 2026. Beware of Scripps Health! This is an elaborate money-making scheme where they assure you that you will not be billed for things and then perform services that aren't needed for insane prices. They then threaten to send you to collections because the services they provided (that no one asked for and they recommended) were not actually covered by your insurance. We took our three healthy children to the doctor for an annual wellness check. They were not sick, had no complaints and did not have any specific reason to go to the doctor other than a simple annual wellness check. We were not at the clinic for more than an hour but somehow Scripps racked up a bill of over $4,000 -- just for a simple wellness check!? Insurance only covered a small amount and now they're threatening to take us to a collection agency over these unwanted and unrequested "services" because they said the physician they assigned to us was "not in network." How are we supposed to know one physician at your office would be covered by our insurance but the other one you assigned to us is not? Before going to Scripps, we called in advance to ask our insurance company if Scripps did a free wellness check. They said "yes." We then called Scripps to ask if the wellness check would be covered by our insurance and we wouldn't have any additional charges at the visit -- they said "no additional charges." Then at the counter my wife asked one more time if we would be charged for any of the services and they said "we can't know every insurance policy and what is covered. If it's not covered, you'll get a bill." They didn't even check to see if the physician they assigned us was within our network. Fast forward a few weeks later and we're asked to pay over $1,850 for three healthy kids without any issues? Buyer beware!

I was seen by Devin Anderson yesterday for a sinus cold. This is the first time I have utilized a…read moreHealth Express visit. This highly skilled Physician Assistant/Nurse is extremely kind and knowledgeable. She was thorough and truly listened to my symptoms and was able to make me feel at ease! I was quite impressed! I highly recommend Scripps Health Express in Oceanside. I did not have an appointment and was seen promptly too! Kind Regards, Gail Kalani

Everything good! Our first Kaiser SoCal after years of NoCal Kaiser! William and Cynthia Klein,…read moreKaiser Advantage.

Nurses, lab techs at this location are great, Doctors, roll the dice! Overall clean and well…read moreorganized. One thing I do not like is it took me 12 days to get my Neck X-Rays back, me while I waited in pain. I don't know what it is about Kaiser but good luck trying to get any pain meds, anti inflammatories OR anxiety meds out of this company. I have suffered with long term social anxiety for the last 12 years now. I asked my doc for some Xanax which I only take for emergencies and he gave me 3 pills of Aadvin instead and never would refill my script. To me, this is absolutely ridiculous, I am not some junkie, I'm a 50 year old man who suffers with this crap. I quit that doctor as I didn't like his bed side manner anyway and choose another doc. "Never got the anxiety meds I needed, but thank GOD for street pharmacists. Fast forward to a new doc. I went in for a severe neck pain, once again, 0 help from the docs for any pain medication. They have me taking OTC stuff that's not really helping. "Again, thank God for my street pharmacists". The thing that sucks is, I pay 1000's of dollars for insurance and still can't get the meds I need. I miss my old private doc practice, where I could tell my doc what works for me and he would prescribe it it he agreed, not this Red tape corporate BS where you pay premiums and get the crap you need. I can't wait for my company to switch insurances again.

Dr TIU PRIMARY CARE the best . Listens professional . I've was recommended by relative former…read moreMarine he was correct VA has great Doctor .

I'm currently experiencing transportation issues getting to my appointment, and an Uber from where…read moreI live would cost around $90. I called to reschedule, but no one was answering. When I finally did get through to someone, they were rude over the phone and told me I couldn't reschedule and would have to cancel my appointment instead. I understand this is the VA, and I know people can have difficult days, but patients are often struggling too. A little understanding and professionalism can go a long way. Customer service and compassion toward veterans definitely need improvement.

I have used this facility many times with ease…read more I would like to point out that the lab, both blood work and imaging, really does a great job. Personnel make every effort to be both punctual and pleasant. Recently I had a CT scan. Jessica , the lab professional who did the procedure, like many of her colleagues at this location, made the entire experience comfortable and easy. I actually enjoyed this experience . . Just wanted to take a moment to commend a very effective and professional group of employees.

Orthopedics appointment here further away from home when I could not get one in Encinitas…read more Easy lot parking in the PM. Unusual layout of building was more than offset when several associates asked me how they could help, always pointing me in the right directions. On their own initiative. Dr. Braunstein gave steroid injection into painful toe joint, the pain of which has vanished 24 hours later. Great overview of what was going on and related issues. I saw none of the attitudes, etc. described in older reviews about the place generally and Orthopedics specifically. I experienced auto problems (see below) and was not scolded for being late or upsetting scheduling. Which the Torry Pines facility sometimes did. The problem is its entrance. A single lane in each direction. Not prominently enough identified by signage on the main roadways. Needs many more "H" blue signs with arrows strategically placed a distance away. And it feeds directly off a shopping center entrance which I had never seen before for a hospital. Needs a traffic light, if the shopping center entry further down the feeding road has a traffic light, then more so a hospital should. (Single entry/exit; what if there were a fire?) Entry via the parking structure was forbidden by staff only signage. If you have not been there before, even if you had been a long while ago as I once was, you are going to likely miss one or more turns. Spent 20 minutes being diverted into various roads including those that would all but force cars onto the freeway, trying to turn around to get to the single-entrance place. SUMMARY: Nice place, quality assistance and care, when you make it. Minus one star for learning curve for driving in!

Beware of True Care Pediatrics…read more I took my newborn here, trusting them since they provided my prenatal care. My baby had a slightly elevated but normal jaundice level, which they insisted on testing further. The blood test showed a minor increase, but instead of contacting me, they got my phone number wrong and didn't call the emergency contact. Instead, they called the police and a social worker, who showed up at my home that night. I rushed my baby to the hospital, terrified and confused, only to be told his jaundice level was within normal range and that newborns shouldn't be in the ER unless it's truly critical. This entire ordeal was unnecessary, traumatizing, and avoidable. While Dr. Park who we have seen is wonderful, and I would like to omit as part of this negative experience and review. I cannot recommend this clinic. Their extreme response and failure to communicate are inexcusable. Parents should never have to face this kind of situation. Know your rights and be cautious about entrusting your child's care to this practice.

Five stars for Dr. Calhoun! She's truly the best. She cared for my girls when they were little and…read morehas been seeing my son with autism since he was a baby. Now he's 17 and still absolutely adores her. So grateful for her kindness, understanding, and the way she always goes above and beyond for him.

I had a massive splinter in my toe that i couldn't get out. It was lodged in there for two weeks…read moreand despite waiting for it to work itself out and trying to dig it out, i realized i needed a professional. I was referred to Carlsbad Coastal by a friend and was glad i went. The wait was about 1/2 hour, but once i got into the exam room, everything went quickly. It turns out it wasn't a splinter but a deep thorn about 1/4" in length. There is no way i would have been able to get this thing out on my own. The procedure took about 1/2 hour once he started to numb the toe til the pesky thorn came out, but, no more pain! I highly recommend Carlsbad Coastal and their friendly staff and skilled doctor.

Dr. Sharma has been my family's primary care physician for over a decade. He will always fit us in…read moresame day for a sick visit which I really appreciate. And he will take whatever time is necessary to fully explain my or my son's' condition. I have also received excellent medical referrals from Dr. Sharma. And when he has given a referral his office always check with me to make sure everything went well. All the staff is also wonderful and friendly. I really appreciate how helpful Connie has always been with billing questions and scheduling changes. I recommend Dr. Sharma very highly to anyone seeking excellent medical care with a personable staff.

Absolutely despise having to use this place. Im retired, but because I love within 50 miles of a…read moremilitary treatment facility Im only allowed to use this location through Tricare. So where do I begin? First the front desk staff are incredibly rude, I believe Ive only had perhaps one experience where the staff was polite and helpful. Aside from that, there are currently only two providers in the facility, which means if you have an urgent condition you have two choices; go to the emergency room or wait anywhere from two to three weeks for an appointment. Plain and simple, this location is unacceptable and the care is second rate.

Thankfully this place was available to pick up refills for my parents since they currently not…read moreliving/working here. Ma was able to call their phone service easily to make refills. I was able to even call & have em check when refill medications were ready for pickup. They even had em ready before the day I was going to get em which was in 3 days. They mention too that they'll keep the medications on the shelf for 10days to get picked up before taking it off shelf. So the tricky part here is when you do have to pick up the refills. Man, was the waiting area crazy small & packed. Of course, I had to get a ticket & wait. & wait. & wait. I seriously waited 50min just o pick up refills that were ready to pick up!!! I even quietly listened to our people complaining bout the wait even with refills ready to pick up or getting new medications. All the same. You got to WAIT! Ugh, it was like being on-base pharmacy in Camp Pendleton. So all I had to do was show copies of my parents military I.D. & done I got the refills. Wow. I'm see bout having the medications just delivered to my home next time.