The ER nurse Susanne and the staff on the 2nd floor (Kayla, Ilene, Kiswar, Alyx, Gianna, and Anna…read morewere exceptional. Definitely more janitorial supervision is needed. The floors were very dirty. I think hospitals are meant to be clean.

Today Feb 24, 2026 I arrived at the hospital at 6:05 a.m. for a procedure that had me feeling very…read moreanxious, and from the very first moment, staff members were already waiting for me at the entrance. That alone made me feel cared for. I especially want to thank the nurse who received me this morning. I don't remember her name, but I will never forget her kindness. With her sense of humor and warmth, she eased my anxiety within minutes. In such a vulnerable moment, that kind of humanity makes all the difference. The medical team was professional, organized, and confident. Even in a highly technical environment filled with equipment, everything felt coordinated and reassuring. I felt safe the entire time. My procedure turned out better than expected, and I went home feeling peaceful and deeply grateful at 10:30 am Thank you for not only doing your job, but for doing it with empathy and heart. That is something that truly impacts patients and stays with them long after they leave I'm so grateful, thanks again all personal is amazing

I had a massive splinter in my toe that i couldn't get out. It was lodged in there for two weeks…read moreand despite waiting for it to work itself out and trying to dig it out, i realized i needed a professional. I was referred to Carlsbad Coastal by a friend and was glad i went. The wait was about 1/2 hour, but once i got into the exam room, everything went quickly. It turns out it wasn't a splinter but a deep thorn about 1/4" in length. There is no way i would have been able to get this thing out on my own. The procedure took about 1/2 hour once he started to numb the toe til the pesky thorn came out, but, no more pain! I highly recommend Carlsbad Coastal and their friendly staff and skilled doctor.

Dr. Sharma has been my family's primary care physician for over a decade. He will always fit us in…read moresame day for a sick visit which I really appreciate. And he will take whatever time is necessary to fully explain my or my son's' condition. I have also received excellent medical referrals from Dr. Sharma. And when he has given a referral his office always check with me to make sure everything went well. All the staff is also wonderful and friendly. I really appreciate how helpful Connie has always been with billing questions and scheduling changes. I recommend Dr. Sharma very highly to anyone seeking excellent medical care with a personable staff.

I was very impressed with my first appointment. Very friendly and very knowledgeable. I have…read moreanother appointment coming up and I'm looking forward to it.

The younger Front desk girls are immature and rude. I like all locations besides this oneread more

We were visiting Carlsbad and my friend has a very rare kidney disease. Had to bring her here and…read morewas very impressed with the care she received from Dr. Ball & nurses that tended to her. The nurse's (1st nurse last name Butler,Danya & Mark) treated her with so much respect and consideration thru her ordeal. They addressed her pain with urgency and compassion. We are very grateful to them all.

Place needs to be remodeled or demolished. Old and stinky hospital. Went to the ER because my…read moredaughter was in pain / had pain in the left side of her face. They took her vitals and then told us to wait at a separate waiting room. We waited 2.5hrs and we left! Kept asking when was her turn or how much longer and they kept telling me that they were busy but soon. Saw many employees doing absolutely nothing, cracking jokes and having a good time when my daughter is screaming in pain. NEVER COMING BACK !

I have been seeing Vanessa for years for aesthetic care but I believe she is a great practitioner…read morefor medical needs as well. As soon as you meet her, you can tell she is extremely passionate about her job (primary care and aesthetics). She is very talented and frequently trains NP students (the sign of an expert). Thank you for the care you give me! We appreciate you.

Yesterday, on Wednesday, August 21, 2024, after I called and I spoke to Abigail the medical…read morereceptionist, I asked her to ask Dr. Li to please send my medication orders over electronically to my local Pharmacy. Abaigail placed me on a brief hold, then she said she will ask Dr. Li if she has sent over my 2 medication orders to my local pharmacy to pick up today. Then Abagail told me that Dr. Li has just sent over her orders for my medications and I should call my Walmart Pharmacy to ask when these two medications will be ready for me to pick up sometime today. I did call yesterday and this pharmacist Wen said these 2 medications will have to be special ordered from their supplier and they should be ready for me to pick up later this afternoon. After I called this Tri-City Primary Care Office 3 times I was able to get my medication order resolved from Dr. Xiang Li.

If the choice were mine, I would not come back to this place. I was referred here after I slipped…read moreand fell while hiking and hurt my shoulder. First it took quite a while to get the appointment and the office was hard to reach. On both my visits, I waited over an hour to be seen even though I was there at my scheduled time. On my first visit I was told I would get 2 prescriptions for nsaids. I had to call multiple times to get it sent to my pharmacy and it took more than a week. On my second visit, I heard them go into the room with a patient who had arrived well after me even though I had waited over an hour. To be fair, when I stepped out of the room and mentioned that I was first, the Dr did finally see me first. I also needed an mri and it took quite a while to get one and it was by sharp Mary birch which is really inconveniently far from Oceanside. On that second visit, the Dr went over the results and offered a shot to my shoulder or a referral to an orthopedic Dr. I chose the orthopedic referral and after that he was very dismissive. I waited a few weeks and never received a referral. When I called back, they told me I just needed to pick a Dr and make an appointment. That is not how my insurance works, so I called my insurance and had them call the office to tell them how it works. I still never received a referral and now have to go to my primary care Dr to get that referral. I'm not sure if all of their offices are this disorganized and uninformed or if it's just this one, but I wouldn't go back. There were so many patients in so much more pain than me that had to wait like I did, their suffering was hard to see.

horrible provider. they do not answer their phones. twice i went to appointments drove an hour and…read moretheir office was closed. they only do injections and will not treat with medication unless it is advil or tylenol. quacks do not go there

Dr TIU PRIMARY CARE the best . Listens professional . I've was recommended by relative former…read moreMarine he was correct VA has great Doctor .

I'm currently experiencing transportation issues getting to my appointment, and an Uber from where…read moreI live would cost around $90. I called to reschedule, but no one was answering. When I finally did get through to someone, they were rude over the phone and told me I couldn't reschedule and would have to cancel my appointment instead. I understand this is the VA, and I know people can have difficult days, but patients are often struggling too. A little understanding and professionalism can go a long way. Customer service and compassion toward veterans definitely need improvement.

Everything good! Our first Kaiser SoCal after years of NoCal Kaiser! William and Cynthia Klein,…read moreKaiser Advantage.

Nurses, lab techs at this location are great, Doctors, roll the dice! Overall clean and well…read moreorganized. One thing I do not like is it took me 12 days to get my Neck X-Rays back, me while I waited in pain. I don't know what it is about Kaiser but good luck trying to get any pain meds, anti inflammatories OR anxiety meds out of this company. I have suffered with long term social anxiety for the last 12 years now. I asked my doc for some Xanax which I only take for emergencies and he gave me 3 pills of Aadvin instead and never would refill my script. To me, this is absolutely ridiculous, I am not some junkie, I'm a 50 year old man who suffers with this crap. I quit that doctor as I didn't like his bed side manner anyway and choose another doc. "Never got the anxiety meds I needed, but thank GOD for street pharmacists. Fast forward to a new doc. I went in for a severe neck pain, once again, 0 help from the docs for any pain medication. They have me taking OTC stuff that's not really helping. "Again, thank God for my street pharmacists". The thing that sucks is, I pay 1000's of dollars for insurance and still can't get the meds I need. I miss my old private doc practice, where I could tell my doc what works for me and he would prescribe it it he agreed, not this Red tape corporate BS where you pay premiums and get the crap you need. I can't wait for my company to switch insurances again.

I just love Scripps Med Center!! Irma was incredible! She took vitals and information before Dr…read moreRaya comes in. I never laughed as much as when I was with Irma. She's awesome. And when Dr Raya came in, she took the time to talk to me. Since this is my first visit with her. She explained every step what is she about to do. I haven't had any one do that in such a long time! The quality care is beyond excellent on what I usually get. It's amazing how I was treated before and how I'm being treated now. Even the front office ladies are alert and ready and with a welcoming smile. I'm so happy we switched to Scripps Medical Center!! They actually care about you!!

I've only been here once so far and they were pretty prompt and didn't leave me in a room for too…read morelong before being seen. The Dr. had a decent bedside manner and the desk was very helpful. Easy parking.

I came about a couple months ago to get started on birth control it was alittle bit of wait but I…read moredidnt mine the appointment was great the doctor that help was quick . I made an appointment yesterday because I needed a refill so I called and was set up for a supply pick today I arrived went inside and was told that now I need a visit with the doctor that it will be an hour . which I understand but why wasn't I told about this before I dont have the luxury to stay because I needed to get back to work and this was only suppose to be a supply pickup ?? So I went to waste my time , left without my birth control and had to make another separate appointment to see the doctor now. I just want to be inform before , they should've check before it's there job why waste someone time like that .

Overcharged for a basic STI screening, I was charged 5x's what other clinics have charged me. I was…read moretold there would be insurance they could sign me up for then I was disqualified bcuz of my sexuality and child birthing ability. They offered No discomint or sliding scale. I was also mistakenly referred for services I don't need based.