When I lived in Oceanside, CA my Hometown for 33 years, On…read morean occasional Basis, I would be referred out to Tri-City Medical Center from my Primary Care Doctor to get two different Surgeries on my left leg due to I contracted a DVT in my left leg due to a Estrogen Medication that was recommended to me by my younger sister to make my Bones Stronger. My younger sister isn't a physician I didn't know the devastating impact her decision would have on my health at that time period. I decided to take this Estrogen Medication called Prempro for (one year and a half) then I stopped taking this Medication because this Prempro caused me to contract a severe DVT means a (Deep Venous Thrombosis) in my Left Leg. I contacted Dr. Richard Saxon who is a Certified Radiologist who specializes in the Stenting process of inserting Stents in both my Right and Left Groin Area inside my body. Dr. Richard Saxon performed this Stenting Surgical procedure for the First Time on my Left Leg. My Stenting Procedure was very successful. I was his First Recipient. Also the Tri-City Radiologist Group has an amazing collection of physicians who I had a few procedures done with Dr. Donald Ponec who had inserted a IVC Filter in my Left Iliac Vein to keep my vein open on a permanent basis to prevent any New Blood Clots from traveling up to my Heart . Also Dr. Justin Gooding performed a similar procedure on the same left leg and this procedure was very successful with excellent results. I wanted to say a big THANK YOU to these Doctors at Tri- City Medical Center.

I am writing this review because I hope hospital leadership will address concerns about my recent…read moreexperience. During my visit, I experienced excessive wait times, poor communication, lack of follow-up, staff behavior. What was most concerning was lack of communication. I understand that hospitals can be busy and that healthcare professionals work under significant pressure. However, patients and families deserve clear communication, respect, and timely care. In my case, I had to wait 3 days for an MRI after that their wasn't a care plan to follow up. I had to advocate for myself for proper treatment. I am sharing this feedback not simply to complain, but in the hope that management will review these concerns and take steps to improve the patient experience. I would appreciate having someone from leadership contact me to discuss this matter further. Thank you for your attention.

I had a massive splinter in my toe that i couldn't get out. It was lodged in there for two weeks…read moreand despite waiting for it to work itself out and trying to dig it out, i realized i needed a professional. I was referred to Carlsbad Coastal by a friend and was glad i went. The wait was about 1/2 hour, but once i got into the exam room, everything went quickly. It turns out it wasn't a splinter but a deep thorn about 1/4" in length. There is no way i would have been able to get this thing out on my own. The procedure took about 1/2 hour once he started to numb the toe til the pesky thorn came out, but, no more pain! I highly recommend Carlsbad Coastal and their friendly staff and skilled doctor.

Dr. Sharma has been my family's primary care physician for over a decade. He will always fit us in…read moresame day for a sick visit which I really appreciate. And he will take whatever time is necessary to fully explain my or my son's' condition. I have also received excellent medical referrals from Dr. Sharma. And when he has given a referral his office always check with me to make sure everything went well. All the staff is also wonderful and friendly. I really appreciate how helpful Connie has always been with billing questions and scheduling changes. I recommend Dr. Sharma very highly to anyone seeking excellent medical care with a personable staff.

I was very impressed with my first appointment. Very friendly and very knowledgeable. I have…read moreanother appointment coming up and I'm looking forward to it.

Acupuncture for pain and numbness. Very thorough conversation before treatment. Very relaxing. I…read morewas told if there is no noticeable improvement after 5 treatments, I might need to pursue other avenues of diagnosis and treatment.

Place needs to be remodeled or demolished. Old and stinky hospital. Went to the ER because my…read moredaughter was in pain / had pain in the left side of her face. They took her vitals and then told us to wait at a separate waiting room. We waited 2.5hrs and we left! Kept asking when was her turn or how much longer and they kept telling me that they were busy but soon. Saw many employees doing absolutely nothing, cracking jokes and having a good time when my daughter is screaming in pain. NEVER COMING BACK !

I had back surgery about 6 months ago. I need a follow-up Xray. Over the last 2 weeks, I have left…read moreFOUR 4 messages to schedule this appointment with radiology. I have tried numerous times to get through to an actual person for help. NO ONE has called me back. I know people are busy, but this is ridiculous and beyond frustrating. Apparently, they don't care.

Yesterday, on Wednesday, August 21, 2024, after I called and I spoke to Abigail the medical…read morereceptionist, I asked her to ask Dr. Li to please send my medication orders over electronically to my local Pharmacy. Abaigail placed me on a brief hold, then she said she will ask Dr. Li if she has sent over my 2 medication orders to my local pharmacy to pick up today. Then Abagail told me that Dr. Li has just sent over her orders for my medications and I should call my Walmart Pharmacy to ask when these two medications will be ready for me to pick up sometime today. I did call yesterday and this pharmacist Wen said these 2 medications will have to be special ordered from their supplier and they should be ready for me to pick up later this afternoon. After I called this Tri-City Primary Care Office 3 times I was able to get my medication order resolved from Dr. Xiang Li.

I have been seeing Vanessa for years for aesthetic care but I believe she is a great practitioner…read morefor medical needs as well. As soon as you meet her, you can tell she is extremely passionate about her job (primary care and aesthetics). She is very talented and frequently trains NP students (the sign of an expert). Thank you for the care you give me! We appreciate you.

Updated: Kim at the office was able to schedule this appointment sooner and fit me in when I needed…read moreit to be sooner. She was very friendly and accommodating. Nadine is amazing. She really cares about her patients. I felt I needed to update with good things too. Another bad review. This office cannot get their act together. A procedure that they said I needed has been rescheduled by them twice. I drove 25 minutes each way to get to the office only to be told that they don't have the correct meds. Are you kidding me? The procedure was supposed to be done last week and you still don't have the correct meds? How does this happen? How is there such a lack of organization in a medical office? They opened at 8am. My procedure was scheduled for 9:45am. I even called to confirm the appointment time. Plenty of time to figure out they messed up again and call me prior to my wasting my time driving here and taking off work. I still don't have the correct MRI approvals from April. I seriously have no idea what is going on in this office but if you want anything to get done, don't go here. Unfortunately, my doctor won't refer me to another clinic.

If the choice were mine, I would not come back to this place. I was referred here after I slipped…read moreand fell while hiking and hurt my shoulder. First it took quite a while to get the appointment and the office was hard to reach. On both my visits, I waited over an hour to be seen even though I was there at my scheduled time. On my first visit I was told I would get 2 prescriptions for nsaids. I had to call multiple times to get it sent to my pharmacy and it took more than a week. On my second visit, I heard them go into the room with a patient who had arrived well after me even though I had waited over an hour. To be fair, when I stepped out of the room and mentioned that I was first, the Dr did finally see me first. I also needed an mri and it took quite a while to get one and it was by sharp Mary birch which is really inconveniently far from Oceanside. On that second visit, the Dr went over the results and offered a shot to my shoulder or a referral to an orthopedic Dr. I chose the orthopedic referral and after that he was very dismissive. I waited a few weeks and never received a referral. When I called back, they told me I just needed to pick a Dr and make an appointment. That is not how my insurance works, so I called my insurance and had them call the office to tell them how it works. I still never received a referral and now have to go to my primary care Dr to get that referral. I'm not sure if all of their offices are this disorganized and uninformed or if it's just this one, but I wouldn't go back. There were so many patients in so much more pain than me that had to wait like I did, their suffering was hard to see.

So I can't say enough good things about my primary care team. The nurses and Dr. Lee are doing a…read moregood job with my care plan. Dr. Lee listens then he incorporates what I've said and "together" we develop next steps.

I'm currently experiencing transportation issues getting to my appointment, and an Uber from where…read moreI live would cost around $90. I called to reschedule, but no one was answering. When I finally did get through to someone, they were rude over the phone and told me I couldn't reschedule and would have to cancel my appointment instead. I understand this is the VA, and I know people can have difficult days, but patients are often struggling too. A little understanding and professionalism can go a long way. Customer service and compassion toward veterans definitely need improvement.

I have had Kaiser Permanente since the 70s. I remember my grandmother telling me if you ever have…read morethe opportunity to have Kaiser Permanente you should get it and I did and I've never been sorry. I will have to say that like anything else you have to learn how to communicate. They offer wonderful service you do not have to go to anyone particular doctor you can choose any that are available. They have a wonderful website you can go in there and change whoever you're going to go to who you want. No establishment is perfect and they've had a lot of growing pains but you know what they're growing because people like them, and they do a wonderful service for all of us, there is tremendous flexibility. They offer mini insurance plans. I'll make this short and sweet Kaiser has served me well from my young adult life to my senior citizen life. They are for their patients and sometimes the patient just needs to be patient and there's also Membership Services that you can get help from. If you're not happy, you don't need to grumble in society, just go to the Membership Services and they will do all they can to help you out, I hope you'll try Kaiser Permanente, and I think you'll be very very satisfied.

Nurses, lab techs at this location are great, Doctors, roll the dice! Overall clean and well…read moreorganized. One thing I do not like is it took me 12 days to get my Neck X-Rays back, me while I waited in pain. I don't know what it is about Kaiser but good luck trying to get any pain meds, anti inflammatories OR anxiety meds out of this company. I have suffered with long term social anxiety for the last 12 years now. I asked my doc for some Xanax which I only take for emergencies and he gave me 3 pills of Aadvin instead and never would refill my script. To me, this is absolutely ridiculous, I am not some junkie, I'm a 50 year old man who suffers with this crap. I quit that doctor as I didn't like his bed side manner anyway and choose another doc. "Never got the anxiety meds I needed, but thank GOD for street pharmacists. Fast forward to a new doc. I went in for a severe neck pain, once again, 0 help from the docs for any pain medication. They have me taking OTC stuff that's not really helping. "Again, thank God for my street pharmacists". The thing that sucks is, I pay 1000's of dollars for insurance and still can't get the meds I need. I miss my old private doc practice, where I could tell my doc what works for me and he would prescribe it it he agreed, not this Red tape corporate BS where you pay premiums and get the crap you need. I can't wait for my company to switch insurances again.

When it comes to facilitating and administering Covid-19 vaccines, granted I have no reference, few…read morepeople do, but this particular Scripps location was amazingly well-organized for an absolutely seamless process. The instructions were to show up only five minutes prior to your appointment time, which I did. The rest of my journey was a curated and fine-tuned path from start to finish that didn't waste a single moment. - A security guard will give you a preliminary screening at the door and point you in the right direction. - For Covid-19 vaccines I was instructed to speak to a woman in a sweater, who was clearly identified about 50 feet ahead of me. - The woman in the sweater asked if I had checked in already (I did as it was suggested on my app) and then directed me to the reception desk. - The reception desk verified my information including appointment time and instructed me to follow the big white arrow. - After following the first white arrow I was greeted by another employee, a nice young man who once again confirmed I was receiving a vaccine and asked me to continue following the white arrows along the route until I reached the final blue line - spacers for social distancing. - Once at the final blue line I waited for about fifteen seconds before being invited into an exam room turned vaccination room. - My info was verified again and I had a shot of Moderna in the arm about a minute later. Armed with an information packet I was done with the shot... I'm now one step closer to a more worry-free life. - Once done with the shot I walked out a doorway to be greeted by the nice young man again who asked me to keep track of my own time, sit down, and make my next appointment on the app. - My fifteen minutes came and went, my next appointment was scheduled, and the chair I was sitting in was quickly wiped down upon my exit. Total time spent in the building including my fifteen minutes post vaccine shot? About 19 minutes... that's efficiency.

I just love Scripps Med Center!! Irma was incredible! She took vitals and information before Dr…read moreRaya comes in. I never laughed as much as when I was with Irma. She's awesome. And when Dr Raya came in, she took the time to talk to me. Since this is my first visit with her. She explained every step what is she about to do. I haven't had any one do that in such a long time! The quality care is beyond excellent on what I usually get. It's amazing how I was treated before and how I'm being treated now. Even the front office ladies are alert and ready and with a welcoming smile. I'm so happy we switched to Scripps Medical Center!! They actually care about you!!

the pretty lady at the front desk today was so patient and made me feel so comfortable, she was…read morerespectful and made me feel like everything is going to be okay :)

I was told it is $180 to get a PREGNANCY TEST if i have NO INSURANCE and NO INCOME for payment,…read morethen was berated with questions about infection or std while being ignored in what i was asking completely. This is supposed to be a resource for women who cant afford this care otherwise. Instead someone who cant afford to buy a $20 test at cvs has to apparently come up with $180 at the place thats supposed to help them. That is disgusting truly. Women already are given less than scraps when it comes to our healthcare its unbelievable the ONE resource that is KNOWN for helping woman have become greedy in this way. Do better.