I have purchased 2 scooters from Scoots I have had nothing but the best of service I got a flat tire and the owner came to pick me up and got me to work their customer service is like no other I highly recommend all aspects of Scoots Chef Beth Leonhard read more

First of all, they fixed my scooter halfway!! bring it back, come to pick it up again it was WORSE than before. My back fender was broke. They sprung out my brakes and that they didn't claim they didnt do They broke my back fender messed up my kickstand and key ignition this was my ride to work the way I make money and they completely ruined it!! 800 scooter down the drain I won't be back i don't recommend and I won't purchase from here EVER!!! the owner is very rude brushed off the entire phone call and anything I had to say and just wanted to refund me when thats the last thing I wanted . read more

Great service, fair prices, and expert mechanics. What more is there to say? Their sign is a bit faded, but they're in business.

I love Scoots, they are so friendly and helpful. Have serviced and fixed my Vespa for years, and always do a great job, Thank you! read more

Yesterday, I had an issue with my no-name Chinese scooter that looked to be catastrophic. The team at Scoots was kind, expert, and quick. They had me back up and running before I got home in the bus and for for less than $100! I'm making a special effort to review their business, because it looks like they have a lower rating than they deserve. They provide a unique service in this city, and they do it for a customer base that is not exactly overflowing with cash. It's a precarious spot, and I want to recognize and appreciate their good work. read more

Took a few days, but they fixed my bike, cleaned out the tank and got it running again

First it was $315 plus tax then yesterday it was $ 615 plus tax & today it was $715 plus tax. $100 to install a headlight bulb because I drove it yesterday. Oscar tells me one price on the phone and yesterday he is telling me he is going to fix a left hand control (no extra charge) Then today I needed a headlight & the only thing they can change is a bulb because they don't have the oblong headlight that goes on a Panther Scoot Coupe, Riding home to Bogalusa with none of the taillights working & one headlight working enough to see at night is not fun. They will never get another dollar of my money. Unhappy about what Oscar says in person or on the phone & what Donna says & then says did Oscar tell you a different price. read more

Was really unhappy with my last experience. They tried to make it right with messing up my scooter, but they still messed up my headlight. I'm also still mad about item #3. Donna is really nice. The guy that dropped off the scooter was really nice, but after he decided to change my headlight bulb after the last time he dropped it off my brights won't work and the front of my scooter is not all the way on it. 1. I had them pick up my scooter to fix the blinker and the back tire. They call to tell me it is ready, then I Uber there, and the blinker is still broken. I told them it was annoying, because I had to pay to get there and back home. 2. Then they call to say it's ready again, my roommate Ubers and the scooter won't go over 25 mph so he brings it back and then they say they will drop it off when it's fixed. 3. They drop it off, still won't go over 25, won't speed up right, won't slow down right, and the throttle feels like it is not right now. I call, explain the situation, then say I'm furious about it. Oscar says well call me tomorrow when you're not mad and hangs up in my face. 4. After this the next day they picked up the scooter again, then dropped it off again after telling me it was fixed. It was having the same problems, again! My roommate then called them again and then they picked it up and brought it back and now that's fixed. 5. When they dropped it off from 4., the dude decided to change the headlight cause he said it was burned out (it was working fine for me before), and now the front of my scooter isn't all the way on and the brights don't work so I can't drive at night. ~ A. Why answer the phone if you didn't have time to talk? Why hang up in my face just because I said I was furious you damaged my scooter? All I said was I was furious, and then even more so. ~ B I tried to get this fixed when I called you. I had planned on leaving a message then for you to get back to when you are free. You could have just not answered the phone if you didn't have time. ~ C. I don't understand how you can't handle someone simply stating they are furious because you did mess up their scooter at that point. read more

Needed quick service on a scooter tire replacement. That accomodation alone was awesome. The price however was admirable. Easily $25 less than any other quote in the whole city read more

i cannot recall ever writing a yelp review but noticed that Scoot's had some bad reviews so I had to write about my 2 great experiences there. One was a few years ago, so the next time my scooter needed attention, I brought it back. My Eton RX 150 is about 14 years old so I had a laundry list of things that I needed them to check (tires, brakes, speedometer, etc.). Those that needed attention were given it and those that didn't were not. I'm not very mechanically inclined so I can trust these guys to fix what is needed and not charge me for what is not. An accident occurred while my scooter was there and these guys took full ownership and made it completely right, even towing to and from for me. I couldn't expect more. I will continue to bring my scooter there for repairs and consider buying one from them when I upgrade read more

This company has to be the worst company ever to do business. Oscar is nothing but a shade tree mechanic, He claims he knows about scooters but I bet to differ. I have a Buddy 50 scooter that needed a new carburetor, he first didn't said it made not need a carb so he said he can't fix it. A week later after I order the part he puts it on wrong it basically fucked up now I have to pay more to get a new mechanic to fix it correctly. Word to anyone who need a scooter repaired..Don't Go To scoots, they will break it worse !!! read more

Nothing but good things to say ! Prompt service, excellent customer service! I recommend them over everyone!

They left a screw off my muffler head attached to the engine. the gasket later came out and off when the muffler rattled damn near off. you were the only ones that touched that part of my scooter. I had to take it to Chippewa to get it finally actually fixed, They REALLY cleaned the carb and pipes and got it running, RIGHT. REAL RIGHT. you guys took a scooter with less than a thousand miles and now it has stripped threads and missing screws, the muffler has one screw and no gasket now. it was new except for rust and old lines. Chippewa replaced the fuel lines and did a very nice job cleaning out the carb again for cheaper than what you charged me. My point is.. if you're not gonna make this right I am gonna make it known what happened because it's not fair and it's not good business to do anyone like this, ya down bad for this here, its no secret what happened. I have a report from another shop I took it to right after yall. man.. get ya biz together, someone was either in a rush or just didn't care! Let me read more

I felt like I would be doing a service to those seeking to repair their motorcycle or scooter here by telling the story of my experience. I had a flat via a nail and dropped off my motorcycle here since it was up the street from me and convenient. Oscar quickly found the culprit and asked if I would like to order a new tire or plug it. I asked for a new tire given the nature of my motorcycle and that it is a high performance machine. He called me with the price and even gave me a discount on install. One week later! I had not heard back from him and decided to call him. He never received the tire and asked if I would like to just plug the tire and pick up the bike (which he did for free because of the inconvenience and I appreciate it). He said he would call when the tire came in and never did! You don't do that to people. He also had a very stressed out and off putting demeanor. Thanks for the free tire plug but no thanks to the service. read more

These guys are awesome. I bought a brand new scooter from them, and they were kind, courteous, and respectful. I drove it home, and the next day it wouldn't start. Uh oh--did they just sell me a lemon?! It must've been something I did, like hand not on the brake or something. When I called them about my license plates and mentioned in passing that the scooter didn't start, they immediately offered to come to my house in the LGD to come take a look. They took it back to Scoots for a thorough examination. They checked all the tubes, pipes, valves, screws, and everything--even replaced the carburetor. Dropped it off at my place the following day. Awesome! But I tried starting it the next day...still nothing. Crap--this is getting worse and worse. They were apologetic and helpful, and sent the mechanic out yet again to inspect the scooter. He smelled something funky and realized it was simply old gasoline in the brand new scooter. We replaced the gas with new stuff, and ever since my bike has been out of this world. All my friends are jealous. Great prices, courteous staff, and great repair services. Took care of registering my scooter with LA and getting a plate. And free oil change/service at 300 miles! I've been to Big Easy Scooters, which is nice for renting a scooter around NOLA, but the guys behind the counter weren't great. Scoots is where it's at. read more

Scoots had the potential to be a great place for our scooter repairs. The staff was friendly and seemed helpful but ultimately they have poor customer care!! I called them to pick up my scooter ($40 tow - not bad!). It had a slashed -let me repeat that again, SLASHED, back tire. They ordered the tire to the store because they didn't have it in stock. I waited several days for the repairs to be made. I called for a replacement back tire repair ONLY. I get the scooter back, they've done electrical work and a patch. ?!?!?!?! I didn't ask for any electrical work to be done. And a PATCH?! I didn't realize they hadn't put the new tire on until I got it home because the price for the bill was the quoted price for the NEW tire they said they'd put on the scooter. I got the scooter home with no problem. The next morning, the tire is completely flat... again. I called to have them fix it and put the new tire they ordered on, like they said they would, but they closed their business for a full week for the 4th of July. I would not recommend this place to anyone. It seemed like a too-good-to-be-true kind of scooter repair place. They were friendly and the prices seemed really fair. But they didn't fix what I sent the scooter in to be fixed for and now I'm still stuck with having to get to work in another way. And paying basically double because I had to pay for electrical work that I did not ask for. read more

I've brought my scooter here a couple times because it's in my neighborhood, but I won't make that mistake again. Unfortunately each time they "fixed" my scooter, I had the same problem come back within a few days. The latest example was I had them replace my battery, and it got me home, but the next time I tried to start it it was dead again. My neighbor took a look and found that they had put in a REALLY cheap battery and there was a short in the wire that they clamped in a super shoddy way. So as soon as I drove it it disconnected and by the time I tried to start it again the battery had already died. read more

Less than a year after purchasing a scooter from here it has broken down mid-ride several times. When I called Scoots to ask for any advice as I was stranded in the middle of New Orleans, the man on the phone put me on hold for 5 minutes before hanging up. Then when I called back he told me he "didn't have time" to talk me through my predicament. Never a good sign when your product is only semi-functional and your staff couldn't care less about customers in desperate situations because of your poorly made scooters. read more

i can't believe scoot's only has three reviews. they're great. about as good and fair as it gets. oscar (the owner) couldn't fix the zany electrical system of my accursed chinese "ruckus" * and after an entire agonizing summer of trial and error, gave me my money back. you can't beat that. at this point, i think the thing needs a voodoo priestess more than a mechanic. * PS: do not buy anything on craigslist from a backyard motorcycle mechanic named paule fingers. he's the one that sold this to me, knowing that it had serious issues while i'm mechanically clueless. read more

If I could give Scoots 70 stars, I would. Their staff is extremely accommodating, even to the point that their owner stayed an extra half hour after they closed because I wouldn't have been able to pick it up any other time. They're also extremely affordable. Some repairs I had done recently were waaay more affordable than similar repairs I had done a few years ago at Big Easy Scooters. Highly recommend. read more

I just got my first scooter here, Everyone on staff was pleasant, and answered all my questions to my satisfaction. They have a nice selection of helmets, so you can walk in and get yourself situated right away. Highly recommended and walking distance from the french quarter. I have also heard that they will be renting scooters soon so that would be a great time to try before you buy. read more

I cannot say enough good things about this place. The owner (Oscar) and employees are friendly, helpful and honest. I've brought my scooter in a few times for repair and have always been amazed at how low the bill has been. If ever I decide to get a new (or used scooter) they have my business. read more

I have never had anything but HONEST service from Scoots. He goes out of his way to fix things on the cheap when he could EASILY charge a mechanical idiot like me way more, and he also has never sold me a part or repair I didn't need. Hell, one time I got "smart" and diagnosed a problem myself and had him order the moderately expensive part, but when he actually looked at it he found a totally cheaper fix- and didn't charge me for a re-stock fee or any other nonsense. Again he could've EASILY just quietly replaced the part I had convinced myself was faulty and charged me a LOT more. I strongly suspect that the bitter complaints here are coming from people even more mechanically stupid than me (The kind of folks who are unreasonably paranoid about getting ripped off.) read more

Absolutely terrible service. They ruined my bike. When I brought it in for service, it took literally WEEKS AND WEEKS and four separate tows to their shop, and they ruined it. It is now a useless pile of junk. Stay away. read more

I am new to scooter riding and I purchased a scooter from the internet that had been in storage a few years. When it failed to start I took it here, which was close to home. They had it fixed in 2 days (a great time sice it was right after Isaac) and it was reasonable. They did not ever talk to me as if I were a dumb woman. Just respect and accurate fast friendly service. I had been in previously to look at helmets and tho they had nothing in my size that I liked they were awsomely nice. They carry scooters and atvs and like I said the service was awsome!!!! read more

I Have never posted a review here, I don't even know who they. So I could not possible give a review either way. I do have identity theft and now only 2 F.B. accounts I did not open left that I cannot seem to close out. I usually do not give reviews or go on Social pages, especially since my identity theft. I only got on one at all to follow my son while he was in Afghanistan. He is home and safe, so I rarely go on, especially when I find someone is trying to use my name. If I don't say anything usually, then most times people will know it is not me as those who know me if I have any hard feelings about something I would prefer to keep them to myself and not intentionally hurt anyone else. I am not trying to make friends here or have followers. Just mentioned how I feel about something one or twice. I will again rate this as this is the only way it can be posted but I honestly don't know either way and certainly would not want to give a negative review. read more

Terrible service. I paid over $30 to have a flat tire fixed and it was returned to me flat. I called and kindly inquired on what could be done, and was told "we're done here" and then hung up on. read more

this is the worse place I have ever done business. Took scooter in for one repair and they broke break line and refused to fix. I know now why a customer paid them with a check and stop payment...... I wish I would have I would never do business and or recommend these guys. When I saw their commercial I got sick to the stomach. read more