I recently had an amazing experience at Motoplex Fairfield! The experience was unlike any other I…read morehave ever had anywhere. I had an interest in a Moto Guzzi and called the dealership for some information about one particular model. I had the pleasure of speaking with the manager Scott, who answered all of my questions and invited me to come up to Connecticut to see the motorcycle and the dealership. So I made the 2 hour drive up from New Jersey and I am so glad that I did! I first noticed how the dealership was buzzing with activity. I then noticed a brand new enclosed van (looked like maybe a Sprinter) with a ramp on the back for transport of motorcycles and scooters. Next I noticed what a beautiful facility Motoplex Fairfield has. It is brand new and stunning! When I entered I was warmly welcomed by both Scott and the owner Ryan. They are both clearly very proud of Motoplex Fairfield. I had a lot of questions about the dealership and about the brand and Ryan took the time to give me his personal history and the history of the dealership. He patiently listened to my questions and answered all of them. Then Ryan gave me a grand tour of the fantastic facility, including the pristine service area (that was undergoing expansion-a really good sign) and an introduction to the service staff. The Motoplex Fairfield service facility is state-of-the-art. It is a cliche, but you could eat off the floor. The shop reminded me of the immaculate facilities in the restricted access "back room" at Luigi Chinetti Ferrari in Greenwich Connecticut (I had the opportunity for a personal tour on a Sunday when the dealership was closed, circa 1970) that housed the Ferrari NART endurance racing cars. Then Scott spent about two hours showing me all of the features of the Moto-Guzzi. He spent a lot of time going over the specifics of a purchase and then the myriad of reasons why to make a purchase from Motoplex Fairfield. Too many to list, but I left in a euphoric state. The advantages were truly unbelievable (even a Metro North train station a few blocks away and a custom upholstery shop for seat modifications in the same block, etc.). Scott and Ryan are not only very knowledgeable about their brands but also truly wonderful human beings. If you want to find out about the dealer for yourself, I highly recommend a visit to Motoplex Fairfield!

Had a very nice experience today at Hamlin Cycles. Dealt with two courteous gentlemen on my BMW…read moreR1250RS. One was named Jim and the others name I can't recall. Both were very straightforward and really nice to work with. the mechanic that worked on my bike (I believe Jim) was superb and even pointed out my Denali lights were slightly tilted up and adjusted them for me with a T square. Great guys. I was there for a quick oil change but first impressions are everything. Super clean shop and fair prices. I will be back for brakes and more routine service and such.

I have not met Mr. Hamlin, but I contacted him recently when I had some technical questions about a…read morenew Moto Guzzi that he had in his dealership. Specifically if the rear-facing radar system could be added as an accessory. Other dealers told me that it was not possible. Mr. Hamlin told me that yes, it should be possible but he would confirm with Moto Guzzi and get back to me. Indeed, Mr. Hamlin called me a few days later and told me that he was correct and that indeed the radar system (blind spot warning and lane change assist) could be added to the model in which I had an interest. Not every dealer would go above and beyond like Mr. Hamlin.

Three months ago, I left a fairly generous review on Googlemaps. Since then, I've become…read moreincreasingly disappointed. My wife brought her BMW 750GS in for what she thought would be a routine annual service and ended up with a $763 bill that included work that appeared unnecessary, including spark plug replacement. What really frustrates me is that less than three months and fewer than 1,000 miles later, the chain is heavily rusted. Chain inspection and maintenance were listed on the invoice, yet the condition of the chain makes me question whether that work was actually performed. Expensive service is one thing. Paying premium prices and then having doubts about the quality of the work is another. I won't be returning as Dwain rudely suggested at the time..

As a new rider, I brought in my GSXR-600 for a tune-up and had a great experience. Chris, the…read moremechanic, was excellent to work with he did a thorough job and took the time to walk me through everything he worked on. The pricing was fair, and it's clear they are genuinely passionate about motorcycles. Highly recommend.

They paid fair and picked up. Easy to work with pleasant and professional .I would use them againread more

They'll go the extra mile to find the part you need; if they don't have it in the yard, they'll get…read moreit from another place fir you. Pricing is always very fair; the Lajoies have been in Norwalk a long time, and they treat people right.

Whatever you do, do not go to New Haven Powersports for service or to buy a motorcycle. At the end…read moreof March, they put a used kickstand on my 2011 Ducati Diavel. Two months later, I got on the bike and the kickstand fell off, causing very minor damage. The bolt was not secured properly, and the kickstand itself was perfectly fine and intact--the problem was their installation. I called the service manager, Will, and he told me I could get the bike towed and that he would find prices for me to replace everything. I explained that the issue was not a failed part, but that it had not been put on correctly. I wasn't satisfied that the discussion would lead to a resolution , so I called the owner and explained what happened. The owner asked for pictures, sent me a text message telling me where to send them, and said they would follow up. Instead, I got a phone call from Will threatening me and saying I had gone behind his back. He told me it was a used part, not to come to his department anymore, that they were not servicing my bike, and that if I came there they would have me arrested. When I asked to speak to the owner, he said the owner did not want to talk to me and that he was talking to me instead. I only wanted the stand fixed so I could ride my bike, but instead I was met with hostility, threats, and refusal to take responsibility. Based on my experience, I would strongly recommend taking your business elsewhere.

Bought a motorcycle here. Do not recommend. Terrible service. Terrible parts department. One of the…read moremost sexist places I have visited. If you are a female, avoid.

Shopping for a new car can be stressful. Luckily, I found Village Auto Sales on Car Guru - they had…read morea new listing on the site. The car was in excellent condition & had been dealer maintained with only one owner. Great find ! I called & spoke with Brian & later Joe. This past Friday, I decided to go there & check it out. I test drove the car, it ran well, no major problems. The vehicle's condition was as advertised. The staff & owner were very pleasant & easy to deal with. They have some beautiful cars in their showroom. They also have motorcycles, including a very nice Harley (black with silver chrome) in the garage. Saw many different makes of car, ranging from affordable daily drivers to Porsche 911's. Nice selection but not snobbish at all. They were very helpful in terms of making the purchase easy, if I decide to buy the car (still considering it). While I was waiting for the Car Fax report, another customer called in looking for a sports car. I got the impression that he was a longtime customer. They chatted like they were friends. Very laid back & pleasant experience.

We are very happy with how we were treated by Joe during the buying process. We had been looking…read morefor a quality used Jeep for several months as an extra vehicle. We were were kind of cautious about buying a used car as we usually buy new cars and were wary of what we would find in the used market. Unlike some other used car dealers, Village does not have "phantom" vehicles on its website that "were just sold" or a high pressure "make a deposit now!" Approach. All their cars are dealer trade ins and everything he told me about the vehicle checked out. He also went the extra mile to prep the car ahead of schedule for our pick up. Additionally, he noticed the emissions were coming up for inspection and had them done for us while our dog accompanied him! Quality, upfront, personable and I would definitely do business with Joe again!

Very courteous service .I was there a couple of week's ago . They changed my rear differential…read morefluid .

I have been a customer here for a couple years and have had good service. But I brought my truck…read morein last week for brakes, rotors, and tires. After picking up the truck I noticed that two of the wheels were damaged. I was disappointed they didn't notify me of this when I picked up the truck but oh well. Brought it back the next day and after the guy at the counter and the mechanic that installed the tires denied responsibility, the owner came out and agreed to refinish both wheels. I picked it up today and the finish on the repaired wheels clearly does not match the other two. The owner again came out with me, looked at the tires, and agreed that they do not match, but was unwilling to spend more of his money to make it right. So after spending $2400 I am left with a truck that has mismatched wheels. I am disappointed and will not be back.

Thank you Chris for making my service an enjoyable and professional experience…read more Having a local bike shop is a absolute gem. I brought my bike in late on Friday for tires and brakes and got the bike back early Saturday afternoon. They have very knowledgeable mechanics and you can be sure the work is done right. I highly recommend Valley Motorsports

Valley Motorsports serviced my SV650 for front and rear tires and handled it with great care. Great…read morecustomer service and competitive prices would recommend them to anyone who needs their bike worked on in the area! The staff is also very easy going. Your bike would thank you for bringing it there!